Maine Veterinary Medical Center

I highly recommend this medical center. Our dog suddenly became paralyzed in her hind legs because of herniated discs in her back. We came from 2 hours away because our local emergency vet was unable to diagnose her and said we could either go to Scarborough or put her to sleep. We are so impressed with the compassion and care shown by everyone we came into contact with. They were so patient and took so much time answering our many questions. Her treatment required back surgery and a 4 night stay. The neurologist overseeing her care and surgery called us daily with very thorough updates and was so kind. Our discharge paperwork and instruction was incredibly thorough and we felt like our concerns were heard and that Dr. Gallo bonded with our dog.

They even let us drop off the food we make for her at home, allowed us to leave behind shirts with our scents to help comfort her, and even let us see her before we left for the evening.

They put animal comfort first and the only thing I wish we could change is their location, so they’re closer to our home!

Thank you to the staff for saving our girl and for taking such great care of her when she needed it most.

Dr. Green was amazing! Our little pup suffered from a ruptured disc while we were out of town and suddenly couldn't stand. My parents luckily were with him. I had them get multiple opinons before having him come here for emergency surgery. They turned what was a traumatic experience (& with us being out of town) and put us at ease. They treated Bentley as if he was their own and gave me constant updates and answered all my questions with patience and empathy as they knew I was very anxious about the surgery, not being able to be there. They also let my mom visit him each day at the hospital to check on him for us, without any hesitation even though I know they were very busy and understaffed. It was expensive because I didn't have pet insurance but that is to be expected as it was very invasive spinal surgery. It did end up costing slightly less than what the ER doctor who first saw him, quoted me. Thank you for taking care of our Bentley, it's been 5 weeks and he's almost walking fully on his own again!

We have had a few emergencies with all our animals at some time in their life. I wouldn’t take them anywhere else. The staff is so compassionate and helpful. The care they give is impeccable even when the outcome isn’t what we hoped for. The memorabilia that we got for our Charlie, was definitely done with love!

I want to THANK everyone there MVMC. My little Bali was so sick when I brought him in. He is my world and I don’t trust him with just anyone. You gave him the GREATEST care that he could ever have received. Your professionalism is beyond words. Thank you so much for all youve done. And Thank you for also supporting me and always keeping me updated. Highly recommend your Hospital ♥

We had a emergency with my boy Max Sunday morning. We called and looked on Google where to find a place like now to bring him now ! And they said come down. Very nice facility and the staff and vet was super nice and friendly and took us right in. MVMC was a hopping place it filled up fast but they didn't lose focus on my max and us. After some testing and a few shots my boy was diagnosed and set up with meds and a diet to get his digestive system back on track. This is a nice place and you can see they love animals and not the holy dollar I highly recommend MVMC for your pet care
And there not crazy expensive like some places.

If you're reading this, thank you for choosing my review. I want to assure you that you've made a good choice by not only looking into this Veterinary service, but also in viewing what I have to say. We took our 2 year old Husky in for an ACL surgery.

First of all, the staff here is incredibly attentive, empathetic and extremely kind towards not only the pets but also owners. I felt nothing but compassion as I spoke with each staff member. They are INCREDIBLY welcoming of all human beings. No matter your beliefs, gender, preferred pro nouns, personal life... everything. As a cis white, married male (this may surprise some) but this is something that I always not only look for, but consider a requirement as I strongly believe EVERYONE should be accepted and shown the same respect as we want someone to show to ourselves. I consider myself a supporter of human rights, and a true friend of the LGBTQ+ community. (I greatly apologize if that offends anyone. Because, I also defend anyone's rights to believe what the choose, as long as they are not purposefully working towards hurting others, or society as a whole).

***ARRIVAL, PARKING, INTAKE***

After you park, the numbered sign in front of you will request that you call the office. Soon after someone will come to your vehicle where they will ask you detailed questions about why you're there today. Please, understand that these people see 100s of us per day. I'm sure it's difficult for them to remember everything they've been briefly told about why you'll be there. So be kind. Be patient.

The staff members will then take your dog into the building. You're welcome to wait in their beautiful waiting room, or your vehicle.

After the veterinarian has examined your pet they will come speak with you personally to discuss their findings. They will then explain the medical issues to you simply, before giving you options on how to proceed. (We were incredibly lucky as Dr Ezra Stienberg was the one in charge of our visit. He is an amazing doctor. )

This will conclude your visit for now. After you and your veterinarian discuss the plan of action, they will go over the rest of the process involving payments, wait time, and all else which will follow for your pets recovery.

My only request is that when you go to this office you show nothing but patience and respect. This is what they do every day. They are enthusiastic to help you but you know they must be tired, and often deal with problematic customers. Please show them empathy. They went to school for years, with one goal in mind....they want to save our pets. Our furry family. Please show them gratitude.

If I could give this hospital 10 stars I would!!!!!! We come from New Hampshire and have been coming for more than a year now . We have a cat in oncology and Dr. Philibert is truly an angel and we are so fortunate to have him here! Nikki and Ann are the most caring and compassionate technicians! We unfortunately have had 3 cats with cancer and our first one passed away ( I wish we had known about this hospital for him) our 3rd cat started his treatment here and will be continuing his treatment with Dr. Philibert. Our cat has also seen Dr. Diroff in internal medicine at this hospital….. also 10 stars for him! Every time we call, from front desk, technicians and doctors everyone is so kind and these people truly care about animals and their clients! If you are looking for the best possible care for your animals, these people are top notch for care and put animals as top priority!!

My puppy was injured with Luxating Patella’s in both knees. I was directed to Maine Veterinary Medical Center (MVMC) in Scarborough, Maine. I was referred to Dr. Ezra Steinberg and his staff to complete Scout’s surgery and oversee his recovery. From the moment I arrived, the welcome mat was rolled out and I was greeted by the staff. I shared my story, struggling with reintegrating into society and managing my war time scars from the Army.

Dr. Steinberg was very moved by my story and it was an emotional consultation as my 11 month old puppy, Scout, had never been away from my side since my wife found him from a shelter. Dr. Steinberg truly understood Scout’s purpose and the intricate role he plays in my recovery. Dr. Steinberg and his staff knew the importance of this surgery so Scout could continue to provide this crucial service to me for many years to come. Dr. Steinberg and his entire staff made us feel like we were among family. Dr. Steinberg even later advocated to Trupanion pet insurance for coverage, which they were happy to help. As I left MVMC, leaving Scout in the care of Dr. Steinberg and his staff, I was distraught and worried about the outcome.

Dr. Steinberg and Caite kept me well informed leading up to and after the surgery. I knew that my loved one and partner was in good hands. I even received photographic updates as to Scout’s recovery and I was reassured that Dr. Steinberg and his entire staff gave Scout a lot of love and that he wasn’t alone.

I was left with a detail list of instructions as to Scout’s recovery care. My family and I were welcomed into their medical center with warm greetings and a very happy puppy, soon to be a service animal. I left the facility without having to worry about the financial burden of such a surgery. I can’t express my overwhelming thanks to the anonymous donor(s), Trupanion, and to Dr. Steinberg and his team as they made this surgery possible. I can’t recommend Dr. Steinberg enough to others as it was a very moving experience and wonderful surgery. Dr. Steinberg and his staff have increased Scout’s quality of life so he can continue his mission to serve me and to assist me.

I can sincerely say that the level of compassion, support, and understanding is next to none. I was left knowing that my beloved partner, “Scout,” was in good hands. Dr. Steinberg reached out personally to reassure me that Scout will be able to continue his mission serving me. I can’t express enough the level of thoughtfulness, kindness, and heart felt warmth from Dr. Steinberg and his staff. I am very humbled to have so many blessings come my way.

The staff and doctor who cared for us at MVMC were welcoming, caring, and extremely competent with our almost 16 year old Jaxson (Lab). We are extremely grateful for their compassionate end of life care. They have the hardest jobs of all. Thank you all. Janet & Tony

Fantastic first visit with Dr. Hodshon and the neuro team. My boy was having what my vet thought was tremors but turns out he has been having seizures. Now we have a care plan going forward to help him. Krypto is very nervous and they were great with him to the point he could relax. He is very nervous with new people but because of how great they were he got comfortable. Very happy with my decision to drive an hour an a half to get there.

We want to thank all they staff involved in our pets care.
We recently had a pet in the family who meant a lot to us that sadly had to be put down. Out of all the places we called this place stuck out the most. They did such an amazing job over the phone getting our loved one registered, and when we arrived we received the same care. Words cannot explain the amazing job they did taking care of use and our dog Brooke. It was hard leaving her behind but we knew she was in great care. Once we received her ashes we were beyond shocked at how well she was packaged and all the extra little things they did for us. We thanked 100x over. We will never forget how great they made us feel by taking care of our Brooke.

Highly recommend MVMC and Dr.Rubin! We were referred to him when our dog was sick and limped on one leg. We met Dr. Rubin when our dog was 10 months old.

Our dog ended up having an infection in his knee and he was treated as quickly as he could for this. This later lead to other complications and our dog underwent TPLO surgery due to torn ACL/meniscus with Dr.Rubin in June. Things went great and we were kept in the loop the whole process. We loved him so much we recently went back for him to do gastropexy and castration which went just as well!

Anytime we needed appointments MVMC got us in quickly. Dr. Rubin and his team were always great! Very informative, responded to emails and very caring! His nurse, Moe, (I believe was her name) in particular was THE BEST! She was always so excited to see our dog and he was excited to see her which always meant the world to us! We’ve had a hard time with our dog being welcomed at other places because of his breed(Cane Corso) which has made some experiences not so great for him. She saw him for the big softy, cuddle bug that he is and was always informed of the other staff loving on him as well!

He is now 1.5 years old and can use his leg again! Our journey with them for this adventure has come to an end but if we ever need anything I will always come here and highly recommend people here!

My husband and I had to say goodbye to our 14 y/o pup while we were vacationing in Scarborough. I called MVMC ahead to let them know we were coming and we were brought back into a private room where we could take our time saying our goodbyes. Everyone was very nice and accommodating. I’m not glad that we lost our angel, but I am grateful that we ended up taking her to MVMC. Thank you for the support and the sympathy card.

We came here after having a horrible experience at Port City and couldn't be happier with them. The staff was amazing and caring and Dr. Eztra (Surgeon) was truly the most down to earth and compassionate human. He stayed after hours just to call me when I was done teaching and give me some news himself without having his staff do it. we truly found the best place to care for our girl

You never want to have to bring your pet to the animal hospital. When you do, you can only hope that both you and your beloved pet are treated with the utmost respect and kindness and receive the highest level of care. When we brought our beloved Gus to this hospital, we received just that. Unfortunately, we lost our baby at just 11 months due to previously undiagnosed cardiac disease. To the entire staff at MVMC, I know your jobs can be incredibly difficult and we appreciate the graciousness and attention you showed us. Thank you from the bottom of my heart for trying to heal my sweet, sick boy. Thank you so much for the card and the mementos you included with his ashes. I will cherish them forever.

I am so grateful to MVMC! They were literally the 3rd “opinion” I’d gotten after my 6 year old dogs back legs became suddenly lame. I was told by other vets that it was probably just muscle soreness after $1000 in X-rays and exams. MVMC figured out my dog had been suffering from anaplasmosis and Rocky Mountain Spotted Fever in short order and after weeks of watching my dog suffer, the fairly simple antibiotic treatment turned her around in just a couple days! The vets spent plenty of time listening and analyzing the symptoms. If I hadn’t gone to get a 3rd opinion after two other vets missed it…I’m not sure she would have recovered. Thanks!

Thank you to Dr Mac and her team in rehab for keeping my dog Malcolm comfortable during the final years of his life. We had to unfortunately put him down today and the doctor and nurse were very compassionate given the circumstances.

Dr Miller and tech Dianna were incredibly compassionate and empathetic during our evening visit for our cat’s urinary blockage. Thank you for holding our grief with us and honestly sharing your experiences and professional opinions, made our decision feel a lot lighter.

Unfortunate that the clinic no longer allows owner surrender. even though I am grateful to have been with him until his last moments, I can’t help but feel like that would have been the best option for saving our little buddy Oscar. I wish I could know he is alive and in good health, even if I never see him again.

Thank you again Dr Miller (and Dianna); you’re the kind of person all service providers should be.

I wanted to take the time to write out a long over due appreciation post for MVMC. With the unfortunate new fad of shaming Veterinary Hospitals & Veterinarians on social media for unfavorable outcomes due to financial constraints in most cases. I’d just like to shed light on how very lucky we are to have an Animal Hospital available 24/7 that is undoubtedly the best of the best here in Maine.
I’m so very thankful for the dedication of the Veterinarians + Veterinary Nurses at MVMC. Not only is their knowledge base unmatched in every department, but their over all care is never less than the highest standard. It brings me peace knowing no matter what time of day, our pets, my family’s pets, & my friend’s pets will be provided with the care they need + deserve. Thank you all for being there for us at all hours to ensure our very loved companions never have to suffer & always receive top tier medical treatment. 🤍

While our experience at MVMC was heartbreaking bc we did have to say goodbye to our pup, I cannot say enough about the compassion and bedside manner of all the staff. We called before coming in and the staff was ready to see him as soon as we arrived. The vet we saw was quick to figure out answers, direct with us about options, and said the hard things we couldn’t bring ourselves to. The staff was incredibly respectful and compassionate throughout the entire process of us saying goodbye to our best friend. This was an incredibly hard day, and I’m glad we had the opportunity to be cared for by this staff - were sad we can’t continue seeing this team for routine care for our other dog!