Kelly Imports

I highly recommend Kelly Imports! Very thorough, kept us informed about our car. The price wasn't really high for all the work they did. I would give them 10 stars if that was an option.

5 stars all the way! The gentlemen that greeted us was wonderful, his name is Billy and he was very helpful! A great experience!

Amazing service. Cleaned component for free with diagnosis

I was driving home on 94 to Chicago from MI when my car’s oil light came on and gave me a warning message that I had NEVER seen before! I called my mechanic who was able to find Kelly Imports and direct me to them for assistance. They could not have been nicer! They were on a wait but they were able to get me in and fix the issue very quickly. Their prices were super reasonable, they got me fixed up and back ok the road to Chicago before too long at all. I really appreciate them and if you are in the area and need a reliable and fair service provider; I totally recommend this shop...I wish I had extra thumbs so I could give them more than 2 thumbs up!!

They never recommend unnecessary fixes. Kelly and Bill are the best! They keep my car in Tip-Top shape!
Update: this place fixed my Honda after a drive in oil change place over filled my cars oil causing it to throw a rod. They kept me in the loop the whole time, and had my car running perfect when they were through. I will never go to another mechanic

Highly recommend for any car service & maintenance, especially BMW. About a half hour shorter wait then the dealer, a little bit cheaper and did a full free inspection. Very thorough and detail oriented staff, Wes was exceptionally personable and polite. They didn't push or recommend any unnecessary service. Adjusted my cars computer service interval alerts to my liking and used all OEM materials. Really well versed in all things that go into maintaining a BMW.

I am extremely happy to the service that I have received at Kelly Imports. Kelly’s is extremely fair and provided a very detailed assessment of the issues with my car. They worked with me to prioritize what items needed to be fixed and what items could wait based upon my budget. I highly recommend them.

Knowledgeable courteous professional regular people to make you feel comfortable, appeared to be reasonably honest had no reason to doubt the young gentleman that I came in contact with. He was very helpful very friendly and I'm just grateful that he was as kind as he was very easy to talk to he was very respectable as well. You could tell he knew what he was doing; but you better be prepared to spend all your money if that's all you got is enough to fix your car because nobody up there is going to work with you feel sorry for you and there's nothing personal or emotional they don't give a rat's butt about what you going through they don't care if you have but only a week to live!! You don't have the money they quote you just to check it and what would a may be shaken an hour is that they wanted to charge me over $200, furthermore what he did not tell me was that for the headlights to work on my vehicle it must be grounded in the only way it can be grounded through the casing of the headlight! Real sad he can see that it couldn't and it was not grounded, therefore the likelihood that it would have took all day until the next day to figure out what was wrong with highly unlikely so just to diagnose it they would have left a bill up on me probably close to $800 and that's before telling me what the problem was! For them to fix it only $100 would have been applied to the bill and then of course labor and parts so they would have ended up running for something that only took and only will take now that I found by the grace of God thank you Jesus!!, I need to probably replace the casing of my headlight to ground the bulb.
If you don't have anyone that is knowledgeable and good and honest with you ladies don't go... gentleman with a foreign car as well; please don't go without your own mechanic who is honest and decent as I stated two sentences ago!!
You probably will get ripped off, though I did get the feeling that with the proper lighting I'll say they won't overcharge you like the attempted to do to me. And that's only because they could tell that between myself and my cousin we had nothing else to go on but their word and because of the kind of car I own it's supposed to sound right to me.... duh I guess I must have gave them the impression that I just came off of some kind of boat, my people was here long before it was discovered you can't discover nothing it's already occupied let's just say keep you a mechanic that has knowledge of foreign automobiles if not you're in for a ride if you resemble me

Had a repair done that had a mishap I called back and asked if they could redo it and not only did they fix it they put a brand new part in for safe measure and did not charge me at all 10/10 service as well

I have been taking all of my vehicles to Kelly's for at least 5 years. It is the best, most trustworthy shop I have found in this area in my 21 years of driving. I know auto repair is a sensitive topic and I know different people have had different experiences. However, I would recommend, and have repeatedly recommended, Kelly Imports to anyone looking for a good mechanic.

I take all of my vehicles to Kelly Imports. Because I trust them. They have gone over and above great service at times in order to get my truck back on the road for a vacation. They are thorough, always communicate well with me and help me through the "fix list" that inevitably creeps up on aging vehicles. Bill, Wes, Bruce and Terry are awesome!

I used them for oil changes and some minor repairs. Did what they said. Satisfied with there work.

Took my Prius for the ABS, traction control and brake lights all coming on at once. First they fixed one problem that did get rid of them, then after driving for a few days the problem came back, took it back and they found another problem that may have been the main problem, fix it and without trying to upsell me like most places would.
Quite a few weeks later and the fix is going strong.
10/10 would recommend them if you have a Prius.

I go to Kelly's because I appreciate that they do not talk down to me, they explain things in an easy to understand manner, and have never tried to talk me into any expenses I don't need. The options are given, information is provided in a clear way, and they allow me to make the decision. I usually drive older foreign cars - Volvo, Lexus - so I've been to Kelly's many times.

I will definitely go back for further service and a tune-up. The guys were very kind and helpful, very thorough. A true gem of downtown Jackson.

They were great to work with. We needed maintenance on two of our vehicles. They worked with our schedule and fixed everything perfectly. Thank you!

The service is great. They answer all my questions, provide a comprehensive list of items to consider and are always able to do what's necessary when budget is a factor. It's good to have them in town and I will keep using them in the future.

Excellent shop. Less expensive than the dealership, with high quality work and customer service. Highly recommend.

Very professional, upfront and honest pricing. Very happy to have found this shop! Would definitely recommend 👍

Great service! Feel confident work is done to perfection! Always accommodating and very friendly personnel.