Michaels

Shopping at the grafton store for my first time. Stephanie G was great, helpful, kind and refreshing. She made sure I know where the discount items or on sell items where located.
Best experience I’ve ever had!!
Thanks Stephanie

Stephanie G was an amazing sales person . Her customer service skills, kindness and professionalism were amazing . I will be a returning customer . Service at this store is unparalleled.

We go here all the time and always so impressed with the awesome Grafton employees. We especially love Mary who is always incredibly helpful and kind. Will definitely be back :)

The store is very clean and well stocked with every craft item you could possibly need. The employees are also very helpful with any questions.

My husband and I brought in three large prints that we wanted matted and framed. Jenna, in the framing department, was super friendly and helpful. Our prints turned out fabulous. High quality work. Thank you!

I'm always happy with the customer service at Michael's, but my experience with Oliver stood out. Oliver went above and beyond to provide exceptional customer service. So rare to find truly engaged employees these days. Very impressed!

My favorite store! Great service always

Went in for Halloween decor, was not disappointed! Found some really great beads on sale as well!

Everything was neat and organized. I could easily find what I was looking for and got a few ideas for future projects. The cashier was helpful and efficient. A very pleasant shopping experience.

A wonderland for the creative. Or anyone bored looking for something to do when they think they can't do anything artsy. Has everything and at affordable prices! Such an exciting place. I urge anyone with time to walk the aisles. You'll find something you can do and enjoy. I'm starting to acrylic paint in retirement!

Great experience with the custom frame section. I have completed two custom frames at this location. Both times, the staff made me feel as if I was the only person there. They took their time and answered all my questions. They always seemed eager to show me various layouts on their computer to ensure I knew all the possibilities. If your needing something special framed, this is the place to go. Thank you and the frames are awesome.

We went there to buy glue for a project I'm on. We were greeted by a very nice employee. Another employee helped us with the the glue I needed. All of the employees we had contact with were all very nice and helpful. The store was very cleaned and organized. It was a great experience!

My checkout person, Mel, was so terrific! Helpful and kind. She even said how much she loves working at Michael's. That's so good to hear. I'll be back because of Mel.

Lots of great stuff here and wonderful customer service! They always offer coupons when I don't have any, and the atmosphere is fun-seems like most of the employees really enjoy working there. They offer different classes for those of us who aren't as crafty as we'd like to be :) I always find something to inspire me to try a new project! Fun stuff for the kiddos here too!

They definitely have all of the supplies I need for my projects. And at reasonable prices. Some stuff is a little more expensive, but worth it, as waiting for it to arrive from Amazon isn't guaranteed. The staff is extremely friendly and helpful.

Michaels has something for every type of craft or scrap booking creation. It's a great place for frames as well, and holiday items at a better price than competitors. Besides, customized decorations always appeal to those types of people who design a personalized living space. It's also fun to browse for new ideas as well as materials.

Great place to go for awesome crafts or art!! If your into the arts this is a perfect place for you! Usually the prices are fair and great the deals are also amazing I purchased some canvases 8 to be exact for only 13 bucks usally its 25!!

Love Michael's craft store. I don't have one near me, do anytime I'm in the area, it's a must stop for me. I never knew you could buy decorative corks by themselves until I visited Michael's and found a box of 32. Great deals also. I signed up for their loyalty program which is quite simply and am getting emails and texts almost daily with One Day Only Sales. So it keeps me up to date. Would recommend it to all you crafters out there.

Standard craft store. Everything tends to be clean and organized. The employees have always been pleasant to me. Easy enough to find what I'm looking for, even if it takes a couple of laps.

Found what I needed for a project I'm working on. The lady who checked me out was so sweet. Took my phone number and email address to get coupons. I came from Sheboygan and will be back every time I go to Costco!!!