Pamela M. Petersen Agency LLC American Family Insurance

Pam and her team are always helpful, professional and available. Pam explains insurance in an easy-to-understand manner. She periodically reviews my policies to ensure I am getting the best policy for my needs, along with the best price. Pam truly cares about her customers and their families. I have been with American Family Insurance for over 30 years. Knowing my insurance needs are in Pam's hands, allows me to focus on other things.

I just recently switched insurance to American Family Insurance and have been working with Alyssa. She has been amazing to work with and found every single discount we qualified for! We have saved so much money by switching and I know all my questions and concerns will be answered quickly and effectively. I’ve been recommending them to everyone!

Pam is great. She answered all of our questions and was very helpful with transferring all of our insurance needs to her agency.

Pam and her crew are the best! They go above and beyond in providing the services that aren't just insuring. Yesterday I needed a declaration page and had one in 5 minutes. Anytime we have a billing issue, payment issue, or even a short notice change in coverage they take care of it quickly. It's nice to have real people to handle all of the ancillary needs that beyond just insuring my home.

It hasn't happened often, but when we've had a claim (home and auto, twice in the last 8 years), Pam reaches out to make sure we're okay. She cares about her clients, and that makes all the difference.

Pam and I met because I was in a crunch to get an insurance policy I needed for a promotional event the next day. Pam acted quickly and efficiently and really helped me out. Since then Pam has been my "go to" for all of my insurance needs and has continued to provide excellent service. I would highly recommend Pam, beween years of experience, being very trustworthy and being extremely personable, she is an incredible insurance agent!

Pam has been my insurance agent for over 8 years and is always helping me to make sure I have the best auto insurance coverage within my budget and I have remained very happy with my term life insurance policy that brings me peace of mind. Pam and American Family acted very quickly to help me with my claim when there was a fire in my building - would highly recommend Pam for ALL your insurance needs.

Nothing less than Great! For 20 years this agency has come through for us.

These guys are great as far as service goes... now if they could just lower my rates.

Great personal service!

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