Jay Auto Group

I absolutely had an amazing experience at Jay Honda. Dane was great, he helped me through the entire process of finding the perfect vehicle for my business. The whole process from the moment I walked in was smooth, upfront, and no stress. This is my 5th Honda but my first time buying from Jay Honda and they now have a very loyal customer. No stress buying is their priority for their customers, which I greatly appreciated. Highly recommend this dealership.

Car shopping can be an exhausting experience. Most salespeople come across and indifferent to how you feel.

However, my experience at Jay Honda was utterly different. My salesman, Rosel Hurley, was incredibly helpful and patient. He was not pushy, making my new car purchase an easy process.

The dealership staff made me feel like I was part of their family, from salesman to finance manager to vice president of Jay Honda; an experience that was well worth my purchase. I would recommend Jay Honda to anyone looking to purchase a new car.

I’ve already shared my positive experience with many people and recommended them to consider Jay Honda and Rosel Hurley for their next vehicle purchase. And the best part is that I absolutely love my new car!

I’m so pleased with the way we wore treated by Dane Sakony’s Client Advisor at Jay Honda in Bedford, Ohio. His very professional, kind and helpful.
I recommend him to anyone who’s looking for a new vehicle don’t hesitate to contact him. You won’t regret it! Thanks Dane and keep up the great work you do.

We were treated with respect by every staff member. Clearly the priority to make the car purchase process friendly, efficient and fair, starts at the top and reaches all the way through the operation. We look forward to continued good customer service!

Service department is excellent, especially Ty Hunt who explained every thing that was reported good and needed attention. He made me feel at ease as a customer with providing me with proactive advice on maintenance as well. Good communication with me step by step before moving forward with any repairs. I have never had a bad experience with Jay Honda ☺

I always have an amazing experience with Jay Honda. I purchased my second vehicle from Ms. Edwards last weekend. I truly love her attention to detail and her ability to meet me at my needs. Ira is such a great asset to the company and I truly appreciate his dedication.

Amazing experience. I could not ask for a smoother more efficient process for leasing a car. My salesperson Rob Logan did a lot of leg work to help me find the vehicle that best fit my needs and in my price range. We set up a final meeting and I was in and out a my new car in well under 90 minutes. Rob was fantastic. My Sales and Leasing Consultant Abe Hani was just as fantastic. Was very thorough and beyond patient with all my questions. Cannot thank both Rob and Abe for the tremendous experience. Thank you both!!!

Service managers are welcoming, explain well the services available and their recommendations but are not pushy, they respect your decisions. The booking is easily done online w/o the need for long call times. Service updates are provided promptly via the text messages while you comfortably enjoy free Starbucks coffee and complimentary snacks. Great team, great prices, and genuine care. Thank you!

Felt very comfortable with Doug, our sales person. Never felt pressured. This is my 2nd car from Jay Honda and I can in all honesty, I will be a return customer when my lease is up in 3 years.

First I must said my advisor Mr. Marc D was the BEST. He treated me with COURTESY and RESPECT. He was VERY FRIENDLY and PLEASANT. He met me at my car. Which I'm not USE TO. My appt went very well. Mr. Marc explain a few things to me. He answers ALL MY QUESTIONS in language that I could UNDERSTAND. My technician Bryan A send me a VIDEO of what, was going on. NEVER had that done before. They BOTH made me feel SPECIAL. I truly appreciate them. It was a PLEASURE doing BUSINESS at this dealership. I will recommend them to family/ friend and associates. Thanks for a JOB WELL DONE !!

Marc and the entire Jay Team were excellent for our service appointment today.Marc gave us an accurate estimate of what needed to be done and the cost upfront.
Elmer was our technician and covered everything thoroughly, the shuttle driver on time and friendly and the appraiser excellent as well.
Would recommend.

Sandy Taylor is an excellent service advisor and taught me things about my car that I have had for three years and never knew. The service was efficient and everything was completely explained in a way that was easy to comprehend.
My only complaint is the 3% charge for using my credit card.

we brought our car in for the recall issues with the seatbelt. The service was fast, and the representative was very knowledgeable. It’s a great facility and I understand at least by seeing some signs on Rockside Road that Jay Pontiac may be moving. I can’t wait to see that the service was so good that I’m changing the service for our Honda to J Honda Permanently

Chris was very helpful, patient and knowledgeable. He worked with me for over a month.

Almost 100,000 miles on my Honda Accord Hybrid. Thank you service at Jay Honda
This Honda has taken us many places and still runs great.
Thank you Jay Honda

Rob is a fantastic salesman! He has sold my husband two cars previously and just sold me my first just a few days ago and I couldn’t have been happier with my service! He did everything he could to make sure he sold me a car in my price range and around what I wanted to pay a month and most dealerships won’t do that for a customer so he’s definitely one of a kind! Abe from financial also definitely made the whole signing process a breeze and took his time to explain everything to me in a way I could understand with this being my first purchase. I couldn’t be happier with the team up at jay honda I will definitely be returning to buy another car in the future

Everyone in the service department are friendly, quick to help and knowledgeable.
When my vehicle was being serviced, I was given a loaner car, thank you for caring about your customers. Other places do not offer a drive back to your home if the distance is more than 5 miles away! Even if your bill is $2,000 🙄
Great service Jay Honda!!!
Thank you 😊

Eddie could not have made it any easier to lease my new car. I went to 3 different dealerships and he came in at the best price from the very beginning! The process of ending my old lease and starting a new one was seamless. I would highly recommend Jay Honda for your next car!

I buy a Pre-owned car at Jay Honda Bedford 2021 Honda CR-V AWD and I enjoy it. The car is running very good it like new car. I find Val Potapenko a good man.

Great service experience. Jill, the service advisor, was very friendly, kept the check in process easy, explained the services and what was covered through my purchase. At the end, I was provided a video and details of the inspection. I always have this expectation that the service folks are going to try and sell something to me that I don’t really need just to make a few more bucks…I didn’t get that feeling here at all. The service took a little longer than what Jill said it would but nothing terrible and she still apologized for it taking a few minutes longer. Very rare to see someone be aware of possible customer concerns and just own them up front. First time going and I will continue to use them for my Honda service.