LPK Chrysler Dodge Jeep RAM of Defiance

I am soo happy with my service. I went in scared, already been to another shop a few times money hurts. I came in one day was informed of all problems and Asked if I wanted to proceed. Of course I did and I am very pleased with the work and great price. Since my parents have gone, as well as my brother. Great Business 👍

Bought vehicle on FB Marketplace. Defiance is a 3 hour drive for me and I wanted it delivered. LPK took extra time on communicating with extra pics and answered all questions I had. LPK delivered the vehicle in an ice storm with an unbeatable rate. The vehicle was exactly what I expected [even better]. Well done LPK. 👏. Ask for Rob Martinez. Rob went above and beyond. Great salesman to work with. No pressure at all. Hard to come buy these days.

I would HIGHLY RECOMMEND LPK. I purchased my vehicle from a different dealership 2 years ago. I called the dealership where I purchased my car to try and get in for an issue that needed attention sooner then later unfortunately they were unable to get me in for another 2 weeks. I went to LPK hoping to be able to have my vehicle looked at and fixed before 2 weeks. They not only were more than understanding with my situation but they offered to pull it back into the shop to have it fixed. The issue was going to take a few hours and they offered me a vehicle to use while it was getting fixed. They went above and beyond when it came to customer service and the staff was nothing short of amazing!! Thank you for taking the time to not only fix my vehicle but also be so kind.

The sales staff were very kind and helpful. The first brand new car of my life and they made me feel right at home! Audrey and Keirstyn were so wonderful to work with.

Great experience at LPK. We ordered my Jeep, and they updated me throughout the process. Once it was time to sign the paperwork it was a quick process. They were all very friendly and professional. Especially Kierstyn. - Semper Fi - Sam

Staff was so professional going far bdyond my expectations to make my deal! One of the bedt buying experiences I've ever had! Thank you LPK! My mini cooper is a fantastic buy!

My family and I couldn't be more happier with our purchase.
This is how all dealerships should be .(or all dealerships could learn from) there was no anxiety or pressure at any point throughout the process.
This is definitely the place to go ,and worth the drive.
Thank you so very much Austin and Kirsten 🙏 You both are amazing individuals

Tom and Audrey were great to work with, anytime I needed something they would respond and figure out a solution. Looking forward to enjoy the new truck with my family!

Working with Marc was a great experience. His expertise in the automotive industry made us feel very confident in purchasing our car from him. We will be working with him for all of our automotive needs.

I went in, service was awesome, got my jeep and was on my way in under 2 hours! Other places I've bought vehicles from have taken 3 or more hours, so I was extremely impressed! I don't have the greatest credit, but they got me financing with no problems!

As usual great service, I really appreciate picking up my vehicle from work and having in complete in time . I’ll be back soon for a lift kit install.

Great customer service. They were upfront with their pricing and got everything fixed a day early, thank you!

Excellent experience. Friendly staff. Was able to provide quick service work and answer my many questions about owning a new vehicle.

Your entire staff is welcoming and friendly. I have interacted with at least eight of them and not a bad one in the bunch. I will recommend your facility because of your people. Thank all for your help. I'm not sure why you keep sending me more requests for reviews. I will be using Terry Hendricks in Archbold from now on. Please stop texting me.

I am very satisfied with my purchase at this establishment and with the excellent level of service provided. Kierstyn Repp was the representative that assisted me and I can't thank her enough for helping me find the right car and answering my questions. I highly recommend going to LPK and seeking out Kierstyn if you need a car from a reputable and trustworthy dealership

Recently purchased a Jeep Wrangler from LPK, and I am more than pleased! They were so helpful and professional through all the steps! They were incredible with helping me customize and order my dream vehicle, exactly how I wanted it. I want to give a huge thank you to Tom, Justin and Aaron! Highly suggest LPK and their Defiance team!

Came in late one evening to look at a Durango. They stayed past quitting time to make our deal happen. New management and sales that are super friendly. I highly recommend them.

From the first call and speaking to Josh the sales manager, and him handing me over to Rob to handle the test drive the next day, speaking with Tom the General Manager, and last but not least Kierstyn for final sales paperwork everyone was AWESOME!!! A++ dealer and very friendly to deal with. They will be first call whenever in market for a vehicle.

The experience I have received at LPK of Defiance is Definitely is a memorable one, the Customer Care is Top Notch! I First dealt with Andy for my Rocky Ridge Ram experience, his Care and Commitment was Amazing. He treated my Wife and I like Family! Continues to reach out to ensure everything is good! The BEST I have been treated in a while at a Dealership. It doesn’t stop there, the Service Team is Amazing, Jordan and Kari ensured I have received my Services and Outstanding Customer Satisfaction prior to my departure to Florida. I will give this Dealership an AAAAAAAAAA+++++++++! Despite living in Florida for my Retirement, I would make the trip back just to purchase a vehicle from them again!

Thank you LPK of Defiance!

V/R,
Brian Reeder
Army Retired

Kari and Jordan went up and beyond. They had me in and out in no time. I highly recommend LPK to all my friends and family.