Cole Valley Cadillac

All around GREAT service and knowledgeability! Spencer our Salesman was GREAT and this is the 2nd Cadillac bought here in 2 years from him! Informative, quick and friendly!

I recently purchased my second car from Cole Valley, and I couldn't be happier. Demetrios was incredibly helpful and knowledgeable and guided me through the entire purchase smoothly & quickly. Overall, a fantastic car-buying experience!

We purchased an XT4, and we just love it. The staff at Cole Valley are great and very accommodating. Our salesman Spencer went above and beyond with the purchase.

Everyone there was very kind! Demetrios was so kind and had a compassion that is hard to find in this younger generation ❤ he helped me with my purchase!! And for Shannon taking care of me and our personal conversation meant alot to me❤ I will be sending customers your way!! ( Demetrios)

Excellent experience from beginning to end. I will always drive back to NE Ohio for my GM vehicles. Demetrios makes the process simple. This THE dealership to visit for your next cadillac.

From the moment we walked on the lot we were greeted and immediately felt comfortable. He was in no way stereotypical car salesman with us, he was very knowledgeable and took the time to explain many details. We left the lot without purchasing the day off and to think things over. In that time we were not harassed with phone calls or emails about returning. We returned a week later and purchased the vehicle with a in and out of less than 2 hrs and that’s including a trade and time spent with finance. We are very happy with our experience and owe a lot of that to Spencer! Thanks again !

I highly recommend this dealership and Demetrios personally as a sales representative. All interactions were direct, professional, and friendly. They were fair with trade value and quick with the processing. Well done

They did a wonderful job with helping me get the exact SUV that I wanted. I’m so in love with my Cadillac XT5.

This was by far the best experience my wife and I have ever had buying a car! We were driving 370 miles to pick up this awesome deal. When we arrived, the car was completely ready to go. A quick once over and it was off to sign paperwork. Once again, everything was ready, and we were done in literally 5 minutes. Everyone was very polite and professional. I would drive 740 miles roundtrip again in a heartbeat to have the same experience with our next purchase! We thank you guys and we are loving our new car!

Spencer greeted us as we were walking to the car we were interested in buying. He was very polite, laid-back and quite knowledgeable for a car that wasn't a Cadillac on the lot. He worked with the numbers I needed to make the purchase happen and never once made me feel pressured in my purchase. Pricing was fair on the car and actually came in lower than similar models for sale in the area. I would 100% relive my car buying experience with Spencer and the Cole-Valley team. Thanks!

Wonderful experience! The whole Cadillac team is fantastic, including Demetrius our salesman!

Service Consultant Ben Cole took care of me like I was his only customer, even though I had never met him and was 300 miles from home. The incident with the car caused me to miss the charity golf outing near Pittsburgh, but the service manager offered to supply a loaner in time to make my speech for the dinner program with 5 minutes to spare. Car problems will happen to anyone who drives long enough, even to a Cadillac. When they do, it's great to know there are caring and capable people who do everything they can to deliver on the Cadillac Experience. I'm a believer and just wanted to thank Ben and the rest of the great Service Team at Cole Valley Cadillac.

Bought our vehicle here and come back for oil changes / tire rotation. I came for the appointment and my husband accidentally booked it at a different location and they said no problem we will fit you in. Wonderful customer service!!

Fantastic experience there! Manager is fair and willing to negotiate.

I purchased a 2014 Cadillac xts luxury last week and I was treated very well. The gentleman who sold us the car went out of his way to help us with the car purchase, he even delivered the car to my residence himself.

I would recommend Cole Valley Cadillac to anyone. They give old fashion service.

Spencer was very helpful with assisting me with my car purchase and also helpful with explaining how my insurance claim would work. He was never pushy but very willing to help me in any way he could. I test drove two cars the day I met Spencer and Shannon and ended buying a car from them.
Shannon was just as helpful explaining the warranties available for my car and I never felt pressured once by her. She simply showed the cost of repairs to components of my electrical system in my Buick and allowed me to take my time to think about maintenance packages and other packages Cole Valley Cadillac offers and I bought two of the 4 packages offered. Spencer and Shannon made my car buying experience very pleasant, the way car buying should be. I would highly recommend Cole Valley Cadillac to anyone in the market for a new or newer vehicle. They also have a service garage on site that is open from 8 to noon on Saturday. LOVE THAT!

Demetrios K. Helped my girlfriend get into a new to her car and was incredible to deal with throughout the whole process! Can’t forget to thank Adella the finance manager for a hassle free fast process and paperwork experience! Huge shoutout to the team there!

From when Spencer answered the phone to shaking his hand on the deal, he’s nothing but professional, knowledgeable, and accommodating. Highly recommend reaching out to Spencer at Cole Valley Cadillac. I also have to put a plug in for the finance manager Shannon, very detail oriented and explained the whole process from start to finish leaving me with no questions.

We highly recommend Cole Valley Cadillac dealership. They found our dream car in just two weeks. Loaded with all the equipment we wanted at a great price! It's nice when you find good people with good values to work with and trust. We are completely satisfied with the sales rep and finance gal, they made the process from over 300 miles away very easy for us. We love our 2019 XT4 Cadillac!

I have been with Cole Valley Cadillac for many years because of their quality work and stellar staff. It is comforting to know the service team is so knowledgeable. Hats off to Service Manager, Lenny, for having the best service tech on deck!