Timothy M Lethin, DDS, PC Matthew Backs

My family and I have had exceptional service over the years with Dr. Lethin's office. Such a friendly group and wonderful experience. Finally, a dentist office that I feel I truly trust! I highly recommend!

Very professional place! Dr.Back is an amazing dentist he made me feel so comfortable and was very understanding on how to sensitive I am, I don’t like the any sound of being at the dentist. His a great young doctor I highly recommend this place! Keep doing a good job

I have all good things to say about Dr Lethin. His office and staff are professional and the rates are very reasonable. I am a medical professional as well and have referred many patients to Dr Lethin with nothing but good reports back.

Dr. Lethin is an outstanding dentist who is compassionate and goes out of his way to make his patients comfortable. I highly recommend Dr. Lethin to take care of your family!

The office has a very pleasant energy, conducive to me relaxing regardless of what procedure is being addressed. I would definitely recommend.

Excellent dentist, very friendly, got me in right away, and saved my tooth. Very professional and did great work!

Pain free, done incredibly quickly, nice guy, everyone in the office was friendly and super efficient. Highly recommended :)

Fantastic dentist and office staff. Pain free as a dentist can be. Best staff and dentist l have ever had.

Fantastic Dentist, Hygentist, and office staff!!!

I recently received a referral from Southcentral Foundation (they are co-owners of the Alaska Native Medical Center) to receive services from four different (outside of ANMC) clinics. When I called to reschedule I was told that “We don’t reschedule Southcentral Foundation patients because this happens all the time.”

I am so glad I found out how they feel about “Southcentral Foundation patients” before going and allowing them to provide my dental care. I was looking for a dentist to create a long term relationship with, and I was disappointed to receive such rude treatment from the front office staff.

Very disappointing experience with this office. We called a day in advance to reschedule an appointment during office hours as my husband could not attend an appointment due to work. We left a voicemail during office hours (with receipts to prove it), yet the office still charged us $75 for not cancelling our appointment.

When we called to dispute the claim, they insinuated that we were lying about the voicemail (despite the voicemail receipt proof we have) and would still charge us $75. The office staff was very rude and did not even consider that they potentially made a mistake, and proceeded to charge US for THEIR mistake.

Easy to say we will be finding new dentist office. YUCK!!!

Im a first time customer because I just moved to Alaska. My wife made the appointment for me. I went in to repair a filling. I got a cleaning with hygienist. I went in to get a filling repaired. They did xray and proceeded to repair it. A few weeks later I get a ridiculous bill informing that I had two fillings. Doctor or anyone from his staff failed to inform me or asked me for permission to do a second filling. I called to dispute this bill. The rude, unprofessional manager and the doctor basically informed me that they mentioned there were two fillings and that I approved the procedure. WOW! I'm not arguing that they didn't do the job but that they should have told me prior to doing the job. People make mistakes. I get it. Over $60 they should just waive it especially since they also didn't inform me that my insurance was not in network for their services. I admit that I should have done my due diligence to check with my insurance prior. However most descent medical offices warn customers that they are not in network and they would be not covered fully by their insurer. The average cost for a filling is $250 not $330. The rude manager had the nerve to say why I didn't go to that doctor instead. Really? Calling me a liar and then be unprofessional to say this? My advice to everyone going here is to double check every procedure that is going on and check your receipt when your in the office. Otherwise go elsewhere. I could afford the $60. They know I can and that's the problem. They want to take advantage of the common customer that don't look at their bills. So disappointed. I had good experience in this office until now. Obviously won't be going back and will not refer anyone else.

I blame Dr. Ostby. Not Lethin.