Music & Arts

Didn’t plan on buying anything, originally only brought a guitar I hadn’t used much in for a set up(which was set up nice). Ended up picking up this Player Plus Strat while waiting and decided I wasn’t leaving without it lol. The guys in the shop were chill and helpful.

Friendly staff. Very helpful.
Will definitely return. Fixed my daughter’s guitar like brand new. And super fast service. 😊

I went to get my guitar re-string to this store and the employees were polite and helpful with recommendations, my guitar sounds amazing with the new strings.

Friendly knowledgeable staff, always go here first for music needs fir my daughter

Huge thank you to Rebecca and the team at Music and Arts Sanford. They truly care about their customers, and do great work.

Extremely helpful staff, nice guitar selection and prices. Very nice community music store. They have frequent sales on good items.

I was greeted and helped with enthusiasm. The people working here love music. Obviously you should, but now a days anyone could be working.. not here. They seem to care about what your needs are. Also Their Prices Often Better than other places including Amazon. Great way to support small business.

Rebecca is amazing and has this store running like a fine tuned Machine. She knows every product better than I could ever imagine a single person could. She knows all of her instructors and can definitely get you paired with the person that will help you or your kids the Most. The rest of the staff are almost on her level but it's hard to compare to a shinning star sometimes.

So I went in to start my journey in making music and Rebecca was a huge help! She showed me the equipment along with some wisdom on how to get started. The genuine care and knowledge was great and I recommend stopping by and see for yourself! Also, shout out to Jazel for being a cool guy!

This place is amazing. Customer service is the best I've ever had. Especially Rebecca, the associate who helped me personally. She was extremely knowledgeable about all things musical and was more then willing to offer her extensive knowledge on any of the many questions I had.

This store is fantastic!!!!! Rebecca and Cesar were absolutely professional, knowledgeable and helped my son upgrade to a better quality violin. Very patient!! 5 stars isn't enough.

Excellent service. Aaron is especially helpful and has a well rounded knowledge base of all instruments.

I am a saxophonist that doubles on flute and clarinet. I also have a great deal of experience repairing woodwind instruments and can say that all of the instruments here are taken exceptionally well care of. Not a single instrument I played needed any service, they all played right off the wall which is uncommon for many other music stores out there...

I would never doubt a single horn coming from this location. You should definitely stop in if you are looking for an upgrade or change!

Also, HUGE selection of beautiful guitars. I’m sure as a guitarist, Aaron would have no issue helping you pick the axe best suited to you.

A++

I recently decided to pick up a hobby and went to this location and met with Marc. He was extremely informative and spent a lot of time making sure I had the right equipment needed to begin practicing guitar. He was very knowledgeable and he really made me feel conformable in my buying decisions. I have since referred a few of my friends to this location because of him. I am really glad I chose this location because dealing with Marc made me wish that there were more people like him in a general buying experience.

Shane, Nico and Mark went so above and beyond from the minute I walked in the store. I bought a electric guitar and they explained everything to me. So helpful and friendly. I did have a problem with it after I got home, the fret was bad. Mark worked hard to find the problem and was honest when telling me it could not be fixed. They ordered me another one and had it within the 5 business days. I will surely be going back. Thank you all for your friendly an honest attitude.

Took my son in because he needed new strings. I know nothing about guitars, so I called and I spoke with Aaron who was very knowledgeable and decided we'd go. Niko was super sweet and very helpful. Everyone that came in and out while we were there looked happy and Niko spent a good amount of time with my son going over everything and was truly helpful. This will be our music store from here on out. Thanks again!! 🙂

I went in to the Music & Arts store in Sanford to return sax we had rented for about 2 years. The only thing we had thought we were getting for our money was a son who learned how to create music, certainly a worthwhile thing. It turns out that we were also building rental credit that Music & Arts will allow you to use (with a few restrictions) toward the purchase of an instrument from their store. I am so grateful to Mark for his time and patience in showing me how I could make my son's impossible dream of owning his own intermediate level instrument a reality by using a combination of rental credit and in-store financing options. This way I was able to purchase the instrument for just a slightly increased monthly payment than I was paying before to rent an instrument.
Mark was friendly and engaging and I enjoyed the time I spent in the store talking with employees and other customers while my transaction was being processed. Mark went above and beyond to get me a high demand instrument in a very quick amount of time and was great at communication. The other employee there, I thought might be a manager but I can't recall his name, was also super nice and helpful, and made sure the transaction went through without a hitch.
Music & Arts in Sanford is definitely the only store we will use for our musical instrument needs. Thank you so much for an excellent experience.

I purchased an acoustic guitar for myself. I have electric guitars so an acoustic was a new experience for me. Rebecca and Niko were extremely helpful. Rebecca took her time and explained all she was doing in set-up and in changing strings and general maintenance of the guitar.

GREAT experience ! My wife and I are visiting our son's family in Sanford. Looking for guidance how to proceed with our left-handed, 14y.o. grandson's initial interest in playing guitar, I called this Music & Arts location.

Shane was excellent+. He was well informed and patient as he guided me through options. He did not try to sell me on an expensive path. Rather, he clearly had my grandson's interest at heart. We reached on very acceptable point to move ahead.

I highly recommend giving them a shot.
John

I've read some of the other comments and was a little worried at first about going here and the sales tactics used. Well, I can assure you that the people in this store are extremely helpful and NEVER used an tactics to try to get me to buy something. Yes they would like to be part of the process of you buying an instrument but that is only to make sure you find something that works for you. I brought my daughter in here to purchase here first guitar. The store manager Shane assisted us and I can tell you did an awesome job!! He let me daughter try different guitars, demonstrated them for us, told us the pros and cons of each, brought out a music teacher in the store to offer his opinions, and offered a free lesson and discount on accessories. This was not a quick process but I couldn't be more happy, I really felt like my daughter loved the process of trying all the different ones and deciding which one was best for her. You can't do that at Amazon. Besides when I was pricing their instruments they are nearly the same as prices you see on-line. They have instruments in the store and a larger catalog to order in instruments for you as well. I would highly recommend this place to anyone looking for to purchase an instrument.

I thought I wanted a soprano ukulele. Trying to buy one was difficult for me because the large music stores had one or two models in stock. When I went to Music & Arts, Aaron sanitized my hands, and pulled out six different ukuleles. I listened and I strummed. Bouncing back and forth to each of the instruments took time, but Aaron on was patient and knowledgeable. He tuned all of the instruments and then he taught me how! Advertising low prices on line is what the big music stores do well, but that was worthless to me as a complete beginner. In the end, I bought a concert Laurel Canyon - on sale - a bag - on sale and a tuner - on sale. I happy!