National Home Products

We can’t say a Big Enough Thank You to Valorie and Monica for helping us getting cabinet and bathroom hardware, grab bars and a shower door when we ran into problems with our builder not getting them. They were very good to help me pick out what I needed that would go with what we had. They were very efficient on getting items in to their store and installed for us. Only wished we would used them to start with !! Highly recommend this business.

National Home Products is the BEST! I have worked with them for many, many years on projects. The owners and staff are so knowledgeable, friendly & helpful! Pricing is very reasonable. This company is also very generous to our local community. Any naysayers out there are just “sour grapes” because this place is wonderful!!!!!!

Bought a new house and wanted to replace the plastic wall plate covers to match the antique bronze hardware in the rest of the house. A friend recommended talking to them. We dealt with 3 different people at the store and all of them were pleasant and knowledgeable. My wife picked them up at their showroom, now she wants to update/upgrade other things. A lot larger selection than department stores on display. Showroom is worth a visit if you live in Springfield or surrounding areas.

National Home Products does a beautiful job with excellent quality in their product line. They are on time for each appointment from estimate to installation. They are the only company I’ve ever used and they keep getting better with each experience! -
Mary Beth Hartman

The customer service from National Home Products has been amazing! We were treated with care and promptness on a custom order that other stores were refusing to even give us a quote. Overall amazing service and product.

From our first phone call to the installation there was nothing but professionalism and courtesy to us as customers. The product is everything as explained to us. Very high quality and it totally changed the look of our bathroom. Thanks to both Faith and Andy for following through with everything. Would recommend you to anyone. Bill and Terri Daugherty.

We purchased door hardware, mirrors, towel bars, and shower glass from NHP. Their store has a good selection of products to choose from, the customer service was great, and the mirror and shower glass installation is perfect.

Great experience from start to finish. We absolutely love our new shower door. Installation was spot on and looks awesome.

My garage was a organizational mess. NHP installed my garage organizational system and now we can park all 3 cars in the garage. Everything now has a place.

Fast , friendly, will order again.

Outstanding customer service.

Nice place

We paid $2754.40 plus $250 in taxes for a vanity from National Home Products and the next business day we called to let Monica the owner know that we had changed our mind and didn’t want the vanity. Monica told us that they charge a 40% restocking fee so she would give us $1900 and they would keep $1200. At no time during our purchase did Monica say anything about a restocking fee and when we brought that up to her she said that it’s printed on the receipt but the receipt says 40% restocking fee on special orders so not only did Monica fail to tell us about a 40% restocking fee she also didn’t tell us that our purchase was a special order. Monica and National Home Products is very dishonest and not to be trusted with your hard earned money.

The company charges a whopping 40% restocking fee. This alone keeps me from doing business with them in the future. I like to shop local but not when there’s no Grace offered if you change your mind. Construction is so obscure and changes so frequently. We should be allowed some freedom for contractor mistakes, etc.
This is one time when menards might win out.

Owners are not very nice people. Beware.