Kroger

Five-star review for Kroger in Jackson, Tennessee

I recently had the best customer service experience at the Kroger in Jackson, Tennessee, thanks to a cashier named Taylor Owens. She was extremely sweet and friendly, and she made great conversation while I was checking out. She was also very thorough and efficient, and she made sure that I had everything I needed.

I'm so grateful for Taylor's excellent customer service. She made my shopping experience at Kroger much more enjoyable. I highly recommend this store to anyone looking for a friendly and efficient grocery shopping experience.

Taylor at Kroger deserves a raise!

I hope Taylor's boss sees this review and gives her the recognition she deserves. She is a valuable asset to Kroger, and she goes above and beyond to make sure that customers have a positive experience.

I am so impressed with the management and the employees here. 1. I shopped with crutches (and a scooter), when I got ready to leave, the grocery manager helped me to my truck while I hopped on my crutches. Then a I got ready to leave he helped someone else. Just outstanding. 2. I was having trouble finding a product, and a young men named Hunter went out of his way to take me to the product (the product was in an odd place and difficult to explain) 3. The store manager was on the floor organizing product (as though he was just an employee). When I see upper management on the floor doing what he asked of subordinates, I see a leader setting the example. I love this store, clean, organized and great people working. Oh, 4. Rita, bagged my groceries today, and helped me to the car with my groceries (I have limitations physically) People serving and going up and above the call of duty.

Very good location, and always have my package

Jeff helped me bring my groceries to my car after loading them in the basket and even putting them on the belt for me. I didn’t catch the name of the kind lady who checked me out but I think this is great customer service. Thank you for going above and beyond!

Nice clean store !

I have been looking for these all week. Glad Kroger had them. Only place in Jackson that has a big bag.

I'm a regular shopper at Kroger, I always find everything I need. The store is always clean and the workers are friendly.

Went in here for a quick shopping visit. They had everything I needed for lasagna. The store was busy and clean. Good prices, fresh meats. I was able to find what I needed and get in and out.

Love shopping at Kroger they the next best thing besides Walmart..I give all 5 stars an they are friendly an helpful..

Nice clean well organized and stocked store.

Never had a problem with this Kroger. I've known it to be there since I was little and it's my favorite grocery store. Even with 2 more in town, this Kroger is amazing.

Great place to shop...clean and wide isles big enough for my wheelchair...word of warning it gets cold in there so carry a light jacket or long sleeve shirt...

The young lady that helped me was very nice, professional, friendly and had a warm smile. That's the kind of service I like.

Always friendly great place to shop ,now the parking lot could use some work ive come close to flipping a cart more than once

A great shopping experience. Awesome perishable selection.,🎯🎯🎯

Affordable prices in pharmacy even without insurance. Friendly staff. Good place to shop.

Friendly helpful staff. A lil distracted bit of help but very friendly very helpful. Calm shopping atmosphere.

We stopped off here to buy fuel.
Good prices plenty of room for the RV to turn around

The store look nice and produce Dept looked awesome and staff was very nice and helpful

Kroger staff are very friendly and their meats and produce have always been fresh