Burleson Pediatrics

Shocked to see all these bad reviews. We have used this office for four years since Dr. Baird used to be there. We have seen Dr. Gerra for about 3-3½ years now. Wonderful doctor, very helpful, and keen on medical issues our children have had. Spotted a milk and formula intolerance in our 2 month old when the hospital didn't. Also treated a horrible bout of pneumonia years ago in our eldest when he was one when a dr elsewhere just kept telling us it was his allergies and would clear up on its own. Dr. Gera also provided personal comfort for me when I was pregnant and found out our middle son was terminal. This office including nurses has been professional and personable to our family for years.

We have only ever had one negative situation arise. It was handled by office manager and Dr. Gera immediately. When something negative happens you can go online and complain or give the person or business an opportunity to right a mistake or wrong doing. (Advice for anyone, anywhere they go.)

I was lucky to have Dr Gera as my kids pediatrician for 2 years now . Her compassion and the time she spends getting to address all concerns is amazing! My daughter was missed diagnosed for years. 1 trip to Dr Gera office I was able to get answers to years of complex diagnosis that could never find an answer to. Thank you to her and her staff for helping me and my family!! We love ❤ you Dr Gera

We love Dr. Gera’s office! We see NP Dr. Bosch most of the time & my daughter loves her! In 18 months I’ve never had a problem with getting ahold of them (I can message them on the app or call), if I think my daughter needs to be seen they get her in the same day, & we always see the same 2 nurses, & 2 doctors! We drove from 40 minutes away because they’re worth it!!!

She is the best Pediatrician, she is always so kind and listens to my concerns or questions and Always treats us wonderful every time we come for a visit. We drive from Mineral Wells just to see her because she is worth the drive. Very professional and caring. I would not go anywhere else for my children.

Best pediatrician I have ever taken my children to, HANDS DOWN. I honestly don't know what we would've done if we wouldn't have found her. I have never come across a doctor that was so personable and really seemed to care for their patients like this doctor does. I drive about an hour from where we now live to continue to see this doctor. She's worth it.

Absolutely love Dr. Gera she took my concerns regarding my child serious and helped with all that we needed, so grateful.

This place is the best ....
Love the staff..
Been with them for years...

Exelente atención

Dr. Gera is great! BUT the office is a disfunctional mess. If you make an appointment you have to verify often because they might randomly cancel without notification (always a “new system” issue). If you are seen, double check what they bill your insurance because we got double billed for a well check and sick visit for the same appointment. Nobody answers the phone, and if you leave a message you won’t get a call back. Do you have numerous hours to manage the prep and fallout from a single 45 min appointment? If you do then you’ll love this office.

Dr. Gera is a good doctor and very informative. However, her staff lacks in answering the phone, returning calls, and giving excuses. They also state they send Dr. Gera messages and they are never returned. Honestly, this is not how you conduct business, no matter how short staffed you are. One of the staff members was slightly rude and condescending. Both my daughters will be looking for another provider that can handle their case loads and give good service. It’s truly sad that this is what it has come too.

Dr.Gera is wonderful but her team NEVER answers calls, returns calls, and my kids scripts are never sent in, or they send the wrong ones. My daughter requires meds to be called in every month. Every month I feel like it’s a battle to get them sent in properly. Every month my daughter has to go without meds for a few days, a couple times it took several weeks. The pharmacy and I tried for days to reach someone. We will have to find a new doctor because the staff can’t get it together.

A terrible doctor's office. Horrible communication skills and Dr. Haroon's nurse is incredibly rude to child and parent alike. Don't expect any answers or to have your phone calls returned promptly. We have been waiting a week for my son's allergy medication which they can't seem to call in to the correct pharmacy. Don't question anything they say because they will immediately go on the defensive and delay helping your child even more. I will make the hour and 20 minute drive to go back to Baylor Family Medical and see a more qualified doctor. Dr Geurra is no better as we saw her once and she couldn't answer a single question with a straight answer.

The doctors ignore the patients some people were in the wating room for over 5 hours... I ask a nurse name Christie does she know if when i will get seen. Her response was you only been here 53 minutes.... I thought to myself Thank God it was not a life threatning emergency
....After calling the Hospital and making a complaint.. While im here... i finally got help .. You be the Judge

Worst experience ever with the front desk lady today named Jessica. My granny has worked in this hospital for over 35 years and never have I been treated so rude was 20 minutes late only person in the office and Jessica was very rude about sorry I have a 2 month old and had to park super far away.

Called and waited forever to schedule an appointment first time was hung up on. Tried again and nobody would answer. Not professional