Party City

Nick was a total sweetheart lifesaver! I had a huge emergency balloon blow up order for things I ordered online - I stalked them waiting for them to open. Thank you!!!

We have used this Party City for years, but had an especially good experience on Wednesday. I was picking up balloons for my son's birthday and one of the balloons was a little deflated. The 2 gentlemen working noticed the balloon (I had not) and immediately offered to refill it and also gave me a replacement balloon in case the one that I had purchased did not last. They were so kind and worked quickly to resolve a problem I had not noted myself. They were right though because the balloon did not last and the backup was perfect.

There's been a handful of times that I've called this location & they were extremely helpful. One time in particular, I was looking for a specific product everywhere & couldn't find it. One of the store managers at this location, Chris, went out of his way to assist me. He also actually called me to follow up & ensure that I was able to find what I needed. I really appreciated that level of customer service.

Party City saved the day for our Bridal Shower! Wonderful, friendly customer service was experienced at this Wheaton location and it was quite refreshing especially for a Saturday morning. We had a last minute balloon order and they delivered on-time! THANK YOU! Will definitely come back to this location when my party needs present.

Cynde is a great manager. You can tell she does a great job leading her staff and stepping in where needed on a busy Saturday afternoon.

It sounded like she was coaching a new hire on his new tasks that he was completing and you can tell that she truly cares about her store and performance

Well done and I will be back!

And Brook loves to play catch and look at Al the balloons!

Clean store, nice staff. Not the most budget-friendly option BUT if you want a beautiful party or day, they have what you need.

The staff was so accommodating and courteous. I was able to have my walk in order completed promptIy. When the manager saw I only had mylar balloons to be inflated he completed the order immediately. I will use them in the future rather than the Party City near my house because good service is everything.

The workers were all really nice, especially the manager! They had a great selection and a lot of great deals!

Nice service and management. manager was helpful with urgent order of balloons and made it happen on time.
Thanks

This Party Store has alot of variety to choose from and I go here if the dollar store doesn't have something I need for celebrating a family event. It costs more than the dollar store for balloons, plates, cards, and table decorations but if you have a theme or table design in mind, they will probably sell it and the dollar store probably won't. I sometimes go for one event and end up getting plates and napkins or table decorations for something a whole year later because I know that marketing departments change products and a bird in the hand can avoid having to beat the bushes to scare up what you used to see in the branches but has since than flown away. This is true everywhere, because businesses are paid to think up new products. That's fine, but leave the old ones around a little longer for us busy or physically challenged people to find them quickly. I give this store a five out if five and hope it keeps it's stores open so we can break up the hard parts of life with some levity with friends and family.

No issues with my purchase. They had the balloons in stock that I needed and helium available.

I ordered mylar balloons from Amazon for my sister's engagement party and brought them to Party City for inflation. We came to find out that three of the four balloons were defective which their staff told me was typical (they guessed that we bought them from amazon). They fortunately had matches of two of the balloons that were defective and replaced them without charging us. The staff at both locations are excellent, really cannot recommend this place more.

The place to find everything for a party! Love to shop here 🎉

Ordered balloons for delivery from the Wheaton location and everything went well.

I really appreciate the customer service I just received on a balloon order that had gone bad.

They have always quickly delivered a good and reliable product and just followed up with understanding when they didn't.

Thank you!

Great attentive staff and all the balloons a girl could need! What not to love? Besides the fact that they print any store credit on receipt paper this place is exactly what you would expect.

They filled an emergency last minute 30 balloon order for me 20 minutes before close on a Saturday evening.... A+++ if you ask me! I’ll be back for all of my party needs!!!!

Always have what we need and nice people to help find options

Super nice and helpful stuff. Shelves were kind of empty right before Halloween but I think it is kind of standard these days.

This location was very nice. Had exactly what we needed and the staff was very courteous/helpful.