Maxson Services Plumbing

Our entire experience with Maxson was wonderful! No one likes having a plumbing issue, but if you have one, this is the place to call. I called and talked to Anita at the office. I knew that it might be the following day for them to come out, since I called after 12:00 PM. She quickly looked and said that they had a plumber in our area already and may be able to squeeze me in the same day. And she did! PJ and his apprentice (I wish I had gotten his name) were at our home within an hour of when I called, diagnosed the issue and had it fixed very quickly. The price was so reasonable! I have used another plumbing company in the area, who charged me more for simply coming out to diagnose a problem than Maxson charged me for everything. While we hope that we don't have any future issues, they will be our go to if we do. They are wonderful, and I highly recommend them!

Maxson Plumbing was recommended by several ladies on the O’Fallon Mom’s Facebook page. We needed a new sink hooked up. I reached out to the two plumbing companies that were recommended by multiple ladies, and Anita responded first. Her customer service is exemplary and she scheduled a serviceman to come out and hook up our new sink when we were hoping them to. They were quick and efficient. We were dorks and had them reinstall our old garbage disposal with the new sink to save money —don’t ever do that!!! Now, about one-two weeks later I discovered water leaking from our garbage disposal and called them in a panic. Anita called back and was sweet and sent her husband out immediately. He replaced our garbage disposal and obviously there was no further leaking. We will definitely call them for future plumbing needs and highly recommend them.

Highly recommend this company! The customer service is incredible and the work I’ve had done has been fantastic. Reasonable labor and parts charges, too. We will use this company as long as they’ll have us as customers.

I was able to get a plumber to come within hours of calling for an appt. The price was lower than I was quoted from multiple other competitors. I will 100% do business again soon. Thank you!

I was incredibly pleased with the service we received from Maxson Plumbing. We had our water heater leaking out all over the finished side of our basement, so I called around a few places and landed on Maxson. In speaking with Anita it was clear that they were professional, honest and knowledgeable. She did a great job staying in communion with me all day trying to find the earliest available slot. We were able to get everything done the following morning. I cannot remember the young man's name who came out to do the work, but he was very kind, respectful of our property, and knowledgeable. We did not pay until after the work was completed and the price was very fair. Super pleased with the overall experience!

Very honest and reasonable company. We got some options from another company for repairing a small leak in our pipes in the $2,000 - $8500 range. Justin from Maxson let us know our pipes were fine for now and may never need a repair. He even checked our water meter to assure us there was no major leak anywhere in the house. And all for free! Thank you! Very honest plumber.

We have used Maxson two times now one to fix our hot water heater and earlier this week we had a new faucet put in. Maxson will try to fit you in same day if they can if not next business day. Very reliable and punctual.

Great experience. Had a clogged toilet and the owner arrived within an hour of me calling. Got straight to the point and problem, answered any questions I had and replaced an old fill valve in the toilet after unclogging it. Did the job and more for less than the company I had first gotten ahold of to come take care of the problem later that day

We originally had the sewer pipes replaced under the house with PVC and the first review reflects that experience. Recently we had a faucet handle replaced and the experience is still great. Anita had one of the guys come out with a modern replacement and it was in place within a day. No delays, no excuses, just solid work at a reasonable cost. Thank you, Maxson.

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Anita and everyone at Maxson was wonderful to work with from an estimate to work to billing. If you need any work done at your home or business I highly recommend them.

The BEST company ever. Referred from someone as the most honest and reasonable company he knows. I agree. From the time they picked the phone up, to leaving my house, it was amazing. Professional, personable, and super quick. Would refer time and time again.

Fantastic service! Did ALL our plumbing in our Spa! No complaints 2 years later! Thank y’all for buildin’ our dream! Couldn’t do it without ya! We are so ever grateful!

I cannot say enough about how much I loved having Maxson Services out to fix our plumbing issue! We called this Friday morning (6/11/2021) because our sink was backed up and our disposal wasn't working. The tech arrived that same afternoon!! We didn't have to wait at all. He fixed it quickly, was very nice and professional. The cost was SO reasonable. I had a similar thing done a few years ago by one of those big name companies and they swindled me. It is so nice to know that there are businesses charging reasonable rates and providing such great service!

I've been using Tom and his workers for at least 10 to 15 years. They are really reliable and quick to respond. Anita is a great help as well.

Maxson came recommended from a highly reliable source and they definitely lived up to the recommendation. I had a new dishwasher installed where there were no previous connections. It takes a while to get an appointment but the plumber was the most professional that I had ever met, he definitely knew what he was doing and did a great job. I only wish that they were more responsive and could get appointments quicker, still 5 stars.

After several other bad estimates and failed appearances from other plumbers we discovered Maxson Services. Every step of the process was wonderful. From the estimate to picking out our fixtures to the installation by Justin. It could not have been better. Job well done and I would recommend them for your plumbing needs.

Love our plumbers
They get us on their schedule and do great work. I can always count in them to come out and correctly diagnose and then fix our problems. This time is was making an adjustment to the electric water heater.

I had my sump pump go out. Set up an appointment the next day and the service was great. The tech quickly diagnosed the issue and replaced it within 1 hour. Highly recommend them for your plumbing issues.

Amazing customer service and very responsive. Their prices are competitive as well. Been with them 12 years, would never use anyone else.

we had to have 4 small gas leaks repaired. had called another plumber which gave us an estiamate of $6000 to replace hot water heater and fix gas leaks. when we called them he said over the phone he would estimate with a new hot water heater and repairs approximately $1400. After he came out replaced hot water heater and repairs we paid $1083. Did a great job, very profesional,explained things well.Explained follow up care or if we had questions. i highly recommend this company. very honest people

These are the plumbers you dream about! Lol. The downtown/hometown feel is real, and the herd mentality is NON EXISTENT. We have used other local plumbers and the prices were extremely unfair, with charges of $300 for twenty minutes of work to install a simple kitchen faucet! TRUE STORY.
Use this group and save yourself time looking around. Great all around experience.