Golden Shoes

Really nice shoe store, they carry the Mephisto brand which I have been looking for for a while. You’re nice young lady helped me find the perfect pair. Unfortunately I cannot remember her name. She’s cashier number four. She was super nice and very helpful.

I love there shoes. They are great quality and wonderful btands

They carry high-quality, ultra-comfortable shoe brands. Prices are steep, but the shoes they sell are worth it. They are investments. I bought 2 pairs of boots and spent almost $400. Worth it for the quality and comfort. The salespeople are helpful, and there was a handful available to help, which was nice, as the store was particularly busy when I visited, and I didn't have to wait for service.

The staff and owners are amazing. Not only do they have high quality products, but they stand behind them as well. I had purchased a pair of shoes that developed a manufacturer defect after about 4 months of use and they examined and replaced them no questions asked! This type of support is rare these days!

Best of best TVC shoe store. It makes a downtown visit a must!

I had such a great experience here getting boots for the TC winter. Gus was super helpful and heard exactly what I needed to narrow down the options. Prices are competitive & it feels great to shop and support local businesses in downtown.

Pro tip: go earlier in the day for a quieter and more one-on-one experience. Thanks Golden Shoes!

The customer service at Golden Shoes is excellent. We had a representative sit with us for 30 minutes trying on different shoes and styles. She laced our shoes up for us and was extremely patient. Yet she was award as my wife and I walked out with two pairs of shoes each. Also, they had a great sale on Birkenstock shoes ($90). I can't recommend them enough. If you are the market for a new pair, look no further than Golden Shoes!

Even during a busy holiday weekend, I was given great service by one of the ladies working this last Saturday. I've bought shoes here twice and they've both been great experiences!
I love the classic exterior of the shop and the sign as well!

I had a great experience at Golden Shoes and received terrific customer service. I live in Atlanta, but may defer all shoe purchases until I visit Traverse City again. Sending a special shout out to Tiffany.

First time Traverse City visitor from Texas, and I showed up with a five year old without appropriate footwear. They didn't have the children's UGGS I was seeking, but the store representative handed me a pair of winter socks for my daughter and insisted I take them so that her feet kept warm. This goes beyond customer service, more appropriately kindness and generosity. This will be my go-to store for my annual trips to Michigan. I will never forget this experience.

My husband and I went on a busy Saturday morning and the service was excellent! Great selection of shoes and everyone was very knowledgeable about the care for their shoes.
Will be back again.

Quality service, been coming here for years when we vacationed. A new pair of shoes every time! So glad they have such awesome service, selection and pricing, even. They are higher end but do have good products.

Hands down the best service I have ever received at a footwear store, if not any retail store altogether. Small town feel with big city product at a more than reasonable price. Golden Shoes has my business for years to come.

Great shoe store! If they don't have it, they will order for you. Love this store

Great service today and walked out with a quality pair of work shoes at a great price!

Always great service here. They take excellent care of us as returning customers to the point of remembering our prior purchases. Impressive.

Knowledgeable and friendly, attentive customer service. Great selection of footwear, esp Birkenstocks! Really great with kids too

This is the place to go if you're looking for something to put on your feet. The staff is friendly, personable, and they leave you alone if you tell them you're just shopping. Definitely worth your stop!

I went in looking for a certain brand of shoe. The sales lady appoligzed for not having the brand, and gave different suggestions. When the shoes that were shown didn't meet the criteria I needed, the sales lady was able to point me to other stores that had the brand of shoe I needed .

They make you feel like you're the only person there. The boots and shoes are beautiful. Great customer service.