Ashley Store

We had David Tipton as our salesperson. Amazing experience throughout!!! Ended up buying a leather sofa, chair, ottoman and 4 barstools to furnish our new apartment!!! He was really great, very pleasant. Not a salesman, spoke to us like we were best friends!!! Definitely will keep Ashley furniture and David in mind for future purposes!!!

Process was very quick and easy with no pressure! David was great and very professional. Was able to work with me on pricing and get me out the door at a price lower than expected. Free delivery and setup for veterans, which is absolutely fantastic. Would recommend shopping for furniture at Ashley!

I just moved to Kalamazoo from Los Angeles. I had to furnish a brand new home. I am so glad I stumbled on Ashley's in Kalamazoo. There are two salespersons I'd like to especially note for their friendly and knowledgeable service (and great sense of humor - always a good thing!). Alex and Frank are amazing and so is the admin crew behind the scenes that helped me finance a boatload of great furniture at zero interest for a year! What a great experience. It made the relocation much less difficult for me. I'm grateful.

First time purchasing at this store. I had good service and was feeling very good until I came to the back of the store and saw 2 accent slipcover glider chairs that were definitely poor fitting to the chair. It made me wonder if the quality of the furniture was junky. All but those chairs looked good.

Our experience at Ashley in Kalamazoo was excellent. I had found the sectional we liked on the website, but wanted to see if they had it in store. They didn't have that exact one, but we met Bird who was more than happy to show us items from the same line, so we were able to see the build type as well as comfort and color. She made us aware of all the important things, such as strength in material, warranty, even gave us the out the door price. She was not the pushy salesperson type. We left and came back the next day. Bird was with other customers, so a staff member offered us a seat and refreshment. It was by far the best shopping experience we've ever had. Thanks Bird! You Rock. Can't wait to get our sectional in a couple weeks!!!

Went to Ashley’s Home store in Kalamazoo to help my Mom in picking out a new mattress. Frank S. was amazing! He patiently explained all the options available and answered all our questions. Mom even was able to lay on several different mattresses to help her decide which one to purchase.

I highly recommend Ashley’s Home store and make sure you ask for Frank! He’s an excellent salesman who really took the time to work with us.

I went in to purchase a couch and bought a couch and made a friend with Bird. I was looking for a new couch, for my new home, in a new city and came to Ashley’s. Not only did I buy a sectional, I adopted a rug, because I loved the look in the pic my bestie took. I snag a great accent chair! Can’t wait to get my new stuff!!

Bird was an outstanding salesperson. As soon as my sister and I walked into the store, she greeted us at the door. She showed us various bedroom suits, and other items we were looking for. My sister Sharon made a purchase right away. For me, I’m still debating on a couple of bedroom suits, but once my decision is made, I will definitely be going back for Bird’s assistance.

Mark who works at Ashley is very professional and a very nice guy to do business with! He makes you feel like he cares about your comfort when sitting on all the furniture or laying down! He’s the best…ask for Mark when you go to Ashley!!!!

Working with Bird was a blast! She was patient with me while I changed my mind many times! Zero pressure- wanted me to get exactly what I wanted. Highly recommend.

David was polite and to the point. He allowed us to make our way around the store, met back up with us at the front to find if we had interests. The purchasing process was easy, practical and efficient. I really enjoyed this shopping experience.

Went in to the store. Greeted by a friendly face. David was very nice and informative told him what I wanted and he showed me what they had. Enjoyed the great customer service .....lot of places have no customer service got great customer service with David.....thanks

We can’t say enough about David’s patience and outstanding service while assisting us to find furniture for our new condo. He spent almost 5 hours with us and answered our endless list of questions. We want to say thank you again David and we look forward to shopping again with you in the future! :)

Great experience shopping at Ashley, they let me browse peacefully until I was ready to buy. Frank was professional and personable, he really made it easy to purchase a new bed and mattress. I will be back to shop again soon!

David Tipton behaved as the perfect salesman/gentleman. He listened carefully to what I was shopping for and then very patiently worked through the process of finding just what I hoped for. If I were in the market for further purchases at Ashley I would definitely look for Mr. Tipton.

David took care of all of my needs! He did an excellent job listening to my needs and figuring out what would work best for me. Definitely would work with him again!

We bought two couches here on Black Friday and they were delivered today ahead of schedule! I am so happy to finally have furniture. Thank you to Alex for your awesome customer service!

We will be back to purchase more furniture here in the future!

Frank was super helpful! Helped walk me through lots of options and track down a matching piece to the partial set I had. Very helpful and pleasant to work with, he made the whole process so seamless!

Great experience buying a new living room set. David was a great salesman. No pressure and very helpful. Support veterans by providing free delivery to all vets!

Went in the night before and rec'd help from Frank. He was super helpful, thoughtful and definitely not pushy. Needless to say, we went back the next day and asked for him and made our purchase.