Sofia Shoe Services

I purchased a high-end purse. It received many years of use. Unfortunately, it was white leather. I brought it in and asked if they could make it look better. It looks brand new!

This was not a fluke. I have a black leather jacket that has given me many years of use. The jacket sleeves at the cuff had some of the black worn off. The tie belt looked "tired" as well. It looks brand new!

I bring all my shoes/boots and now my black leather jacket here. They do an amazing job at a reasonable price.

Went to get some eyelets repaired on a good pair of hiking boots. He explained the process and the cost involved relative to the wear of the boot. I was able to make a very well informed decision. He also has a very nice store and plenty of stuff to go with shoe service.

Fixed my shoes perfectly, reasonable and quick.

I went in to get my heel fixed. I needed it done ASAP because I was leaving for vacation. She took the heel back and stitched where the issue was and gave it back to me within 5 minutes!

I've had several items repaired at Sofia's - and each time they were well-crafted thus allowing me to continue using the shoes, bags, and items of clothing for man years. I always recommend Sofia's!

They did an amazing job repairing my Allen Edmonds wingtips. They look brand new and will last for a long time.

Super quick overnight repair of my beloved Land's End boot zipper the night before the dreaded "Polar Vortex". I'll be back with any needed repairs!

I have been a customer here for over 30 years. This crew has saved some of my favorite shoes from the scrap pile.

Needed a quick fix of the heel of my shoe. They were quick, polite and so reasonably priced!

Its a great place your shoes will be fixed in a week so go now

A great place with terrific staff!

I wouldn't go anywhere else!

Very kind and helpful.

Will definitely not return here, very bad experience. I had a boot with a heel that had fallen off. They told me it was a simple fix to glue on the heel. I left them with the broken boot after being told that I only needed to leave the one boot.

I picked up the repaired boot later, and when I put it on at home, discovered that they had distorted and compressed the heel, so the boots were now uneven to walk on. This was right before a vacation, so I was stuck with uneven shoes.

When I took the boots back, they said they would repair them, and there would be no charge since it was to fix the original repair. When I picked them up the second time, I was told they would have to charge me after all because they had to rebuild the sole.. I tried explaining that they were fixing a botched repair, and the guy rudely shoved the boots in my direction in a rude tone.

Apparently rudeness and botched repairs are what they consider customer service here. They lost a customer

First time with them. Brought in Ugg boot to have the zipper repaired. Was told the price would be $15 and when I went to pick it up, I was charged $20. Now the boot zipper is broken again due to poor quality of workmanship. Im extremely disappointed that their integrity was not complete. Will not go back there again.

Alright I have alot to say here, first the lady at the desk is QUITE RUDE.. NUMBER 2, I HAVE A $400 PAIR OF JORDAN'S THAT ARE COMPLETELY FD BECAUSE OF THIS PLACE. MY FIANCE BOUGHT me a pair of Rare, worn once maybe twice "what the" jordans.. she was trying to surprise me for Christmas. They had a spot on the yellow one and knows I'm real weird about my shoes being nice. Not only did it take them two months to do something I could of done in 10 minutes.. they smashed the toes due to man handling. And also rubbed the purple of each shoe. The tried to fix it but somehow got Purple paint on the yellow and also the blue. A big drip mark at that purple paint or whatever ey used. Now I feel like this is very unacceptable. They got paint on everything but the spots they rubbed off to begin with and were trying to fix!!! I'm so irritated and I'm sure my fiance is gonna leave a bad review. I lightweight want my shoes paid for. If they couldn't do it they should of never said they could! Now I have a pair of shoes that look like they have been worn over and over again..😡😡😡

The website says pants but she does not do pants. She told me they dont do the small zippers im not sure what that means but she never looked at my items.. i think pants should be removed from the website