The North Star Team Ohio - Keller Williams Greater Metropolitan

I’ve bought and sold many homes and I’ve had the fortune of having some great realtors, but Lisa Gaines is by far the best agent I’ve ever worked with. Lisa is extremely thorough, knowledgeable and has a steadiness about her that gave me a confidence that i was in good hands at all times.
Lisa went above and beyond the call of duty during the buying and selling process for me and my family.
I love that Lisa was alway available, answered any and all questions and had great resources.
If you are looking for a top notch realtor it doesn’t get any better then Lisa Gaines.

I’m so happy to have met her.

Lisa Gaines and her colleagues were amazing. They guided us through the sale of our parent’s house. Lisa's knowledge and understanding of the housing market in our neighborhood was impressive. Lisa is a professional and caring person with excellent communication skills. The house sold in 72 hours! We are so happy we selected Lisa and her team, and highly recommended the North Star Team Ohio.

The North Star Team Ohio - Keller Williams Greater Metropolitan is one of the most efficient real estate companies I have ever done business with. Within 2 weeks, I had a contract on my house to sell. Special kudos to Doxie Jelks, realtor. When I was at my lowest, feeling overwhelmed with the stress of selling my home, she was there-helping me to move forward. She definitely knows the real estate business.
Her kindness and knowledge did not go unnoticed.

It has been 2 years since my house sold, and yet this real estate team continues to show how much they appreciated selling my house. I am currently renting, downsized - but definitely would reach out to Doxie if I ever decided to buy again. I have highly recommended her. Thanks Doxie.

I didn’t realize this review link was available. Glad I was able to provide a review.

Doxie is a "ger it done" person and
I could not have sold my home without her empathy and expertise. It is tough to sell your home while living in another state but Doxie helped me all along the way! She made suggestions and furnished me with information when I needed it. It was a pleasure to work with her!

I have worked with Doxie to sell both my home and my mom’s home. Both times I experienced the most professional and efficient services. They both sold quickly and Doxie made the process easy and seamless. I would highly recommend Doxie for any real estate needs you might have. 5 stars!!!

My realtor Doxie Jelks, did an amazing job on helping me sell my home. She went over and above on keeping me updated on the status of my property. She offered numerous pointers which I readily accepted. Doxie’s communication skills, enthusiasm, and professionalism was very evident during the selling of my home. A pleasure to work with!! Thanks again!!

I would like to personally thanks Ms Doxie Jelks and the team for getting me in the house of my dreams. She was very knowlegeable and very helpful during this whole process! She listened to my wants and needs and always answered when a I called with questions or concerns! Lastly, she is VERY PROFESSIONAL and PUNCTUAL and I respect that! Once again, I thank her and the team for me to find my new home!

I met Doxie at the Real Black Friday Expo In 2015.

For three years, we built a foundational relationship about home ownership in the Cleveland area.

Doxie was very knowledgeable when I shared interests in homes that were not a good fit or needed more repairs than I expected.

After much research and an evaluation, Doxie helped me close on a beautiful home near Shaker Square that has brought me fond memories and moments with family and friends.

Thank you Doxie for your support and your wisdom over these years.

Tony Gaston

I cannot say enough good things about Doxie. She has been incredible to work with. This is the 3rd home that I have ever purchased, so I felt pretty confident about the process. I started looking for a home in May with realtor #1 found through Zillow. She was nice but not aggressive enough for me. By mid-June and one failed attempt, I had moved on to a recommended realtor, but I was sadly disappointed. After showing me several homes and another failed attempt, she expressed that she didn't know the area well enough anyway and wanted to pass me along to someone else.
Enter Doxie. I found her through a Google search. I loved her bio and her expressed dedication to helping people find their homes, and I was even more impressed by the reviews left by past clients. She was honest, tenacious, and considerate of my needs and the process.
And even though I had been through this before, she made it seem even more easy than expected. 100 out of 10 recommend!

Just want to give a 'shout out' to Doxie Jelks. I have been a homeowner for 23 years because of her. Ms. Jelks is the ultimate real estate professional; she showed me three homes, and I bought the 2nd one she showed me that day in late 2000. If you want to make the leap from 'renter' to 'owner' contact Doxie. You won't regret it! :)

Ashley Schultz was an absolute dream to work with! Super responsive and professional and makes you feel like you're working with a friend! Will definitely be using for future deals, and will be recommending to anyone in the market to buy or sell!

I am so happy and grateful to have had a very knowledgeable, professional and most importantly, hard working agent. I had a very positive home buying experience. Ashley Schultz is in my opinion one of the best agents out there. She and Doxi Jelks go above and beyond for their clients. I highly recommend.

Doxie is the right on time Realtor!
She was recommended by another respected Realtor in the business as someone who would work with you to find that special Home.
I appreciated her professionalism and experise in every step of the process and her timeliness in submitting documentation.
Now I do feel you have to keep up!
But she will assist and guide you even if you have a million questions (like me)!

Today I am in the townhome that I asked for and with Doxies' leadership, a village of support from family/friends and provision from the Lord.

I am welcoming the next leg of my journey in my new life position.

-Highly recommend.

Working with Lisa and Doxie is always a pleasure! I've been able to watch them display their level of care and attention to detail as they help their clients navigate the home buying and selling process many, many times. They make the process simple by utilizing their vast knowledge of real estate, and through their confident and decisive personalities. You will be happy to have the Northstar Team represent you as you buy and sell your home!

I had the pleasure of buying my first home with Doxie Jelks, who is a wonderful, experienced, and caring real estate agent. She made the first time home buyer experience extremely easy due to her wonderful, down to earth nature! I expressed what I was looking for in a home and the second house Doxie showed me, I loved and put in the offer! Loved working with her so much that I definitely plan on working with her and the north star team again in the near future on a possible future purchase! 😊

Lisa Gains has helped us sell our second home within a two year time frame. She has provided excellent consultation and advice to put our family in the best possible position for each transaction. I can always count on Lisa to keep me posted and up to date with with the status of our projects. I would highly recommend Lisa and her team for anyone in need of expert help for their real estate needs!

Lisa is an excellent realtor, very knowledgeable, experienced and helped me find the home that fit my needs, highly recommend!

Doxie Jelks was my agent who sold my two family home in Shaker Hts, Ohio in 2021 very quickly. Doxie is very organized, easy to work with, very knowledgeable, a good listener and always returns my calls. She's the best agent I've ever worked with and without hesitation I would definitely hire Doxie again!

Doxie is one of the most hardworking agents I've ever has the chance of working with. She is dedicated and knows what her clients want. I am truly blessed to have her. She found me the exact home I wanted. Now on to the sale.

Our experience with Doxie exceeded all expectations. Doxie was wonderful to talk to from our first phone call! She is knowledgeable and was patience with us as we prepared for an out of state move. When we were ready to list our home, Doxie was able to get our house an offer in less than 24hrs!!!! She was and still has been incredibly responsive and took care of any questions or concerns we had (even after closing!). If you work with Doxie and her team you will not be disappointed!!! Thank you Doxie and the North Star team for all your help with selling our first home you set the bar extremly high!