CubeSmart Self Storage

It was a wonderful experience working with Dynasty ! She was super helpful, knowledgeable and just a fun, kind person in general to interact with. She truly went above and beyond and guess what she is now even our plant’s foster mom 🥰! She and Asia are a great team, we felt extremely well taken care of. Thank you !

Wonderful customer service! I have rented here several times and the units are always clean and well kept. And they answer their phones!!!
This is refreshing because so many companies once they have your signed contract are hard to reach

Where to begin. My gf and I have been looking for storage units and were at our wits end before we came across Cubesmart and met Dynasty (and her colleague Asia!!!) who met us with such kindness and grace. Dynasty at no point was trying to sell us on anything or sugarcoat fees or costs. This is the type of place where we felt at home. Like were talking with real humans who understand how it BE..ha, you know, sometimes these prices are just too high. We are so grateful for all of their excellent customer service.

Fernando and the staff were outstanding today as I moved spaces today. Pleasant and professional, making a tedious process more efficient and bearable.

great price for the amount of space you get. the deals they run are well worth it. the staff is extremely helpful. shout out to fernando for being so accommodating during the stressful unloading process.

Fernando helped out a lot. We came to the place 3 different times on the same day- on a Saturday. He was very kind and understanding.

Excellent service! Fernando was so helpful, knowledgeable, friendly and welcoming! He found us the right unit for our needs and gave us a tour while explaining it all.

Fernando helped us and he was amazing. He helped me find the perfect unit and I’m happy with the facility. It’s always clean and the rest of the staff is super friendly as well!

The CubeSmart team stepped up their customer service game when an issue with my rental came up. They accommodated my request and executed it within the same day. Kudos to them - their actions just made me a life customer.

Nice place, good rates for Brooklyn. And the customer service at the front desk is excellent. Thank you to Dynasty!

The staff, especially Fernando, were so helpful and knowledgeable about the unit. Fernando went above and beyond to make sure that I was successfully in my unit and even helped me with closing it out.

Amazing customer service from Fernando. Rest of the team seemed pleasantly engaged with the other customers. Downsized from a bigger unit- smooth transition.

I came to CubeSmart on Lorraine Street Bklyn. Fernando was very professional informative helped me every step of the way I walked out, totally confident and saving a few extra dollars every month.!! Highly Recommended- ask for Fernando he’s the BEST!! Thank you

This team has become outstanding. A few years ago I used to store here and the people at the desk were terrible. They were rude and impatient and unhelpful. I used to dread setting foot in there.
NOW I am happy every time I come in, everyone is pleasant and helpful and has a smile to share. Makes all the difference in the world!!! Thank you sooooo much!! Jess is so sweet and helpful and caring and Fernando always goes above and beyond in patience and explaining and helping. And having nice conversations! Everyone is great, I just don’t know the other peoples names.

Patricia is very friendly and professional! Fernando is always cheerful and pleasant, as well.

very courteous, very clean, was there for 10 years didn't see one bug when i opened the garage door.

Patricia was extremely helpful at the front desk and the storage unit was prepared well and very convenient. The loading area and access to follies is superb too!

Fernando and staff was very friendly and helpful. Great service. Thank you.

Making the reservation online was easy, the storage was relatively affordable, the storage facility itself was convenient (easy to bring stuff in and out of the unit using the carts, and easy to load/unload my things at the designated loading areas), and everyone at the office was super nice and helpful.

Super Solid + Amazing Staff! Fernando is an absolute pleasure to work with!