NAPA Auto Parts - Chagrin Valley Auto Parts - Painesville

Excellent help! They go out of their way to help!

Great experience. Helpful staff, sale prices....

Fernando is an exceptional employee!! Napa's best in my opinion. He has high customer service skills and is very friendly. He makes your visit easy and convenient. Ask for him if you go in.

Jack (Counter Man Extraordinare) was not just knowledgeable of the store and product line, but clearly how to help the novice with a little common sense how to use best your products and to improve his own family's situation with some degree of confidence. Pretty day gone impressive in my book!!!
Hey NAPA MGMT, JACK deserves a NAPA SERVICE AWARD!
That's not a one-off either; he treated the even OLDER senior citizen the very same way who responded to him as did I: like I'd met someone who really cares.
NAPA IS AAAAAA+
no I don't work there. I'm a Padre in Ashtabula who shops local.

Fernando is a terrific employee , his knowledge of seatcovers is second to none. mike , besides being the best dressed employee , is a great fill in for jeff, whenever he gets a day off ( once every other year). carol is the most knowledgeable girl I've ever dealt with-- ok even if she wasn't a girl. jim, quiet, I think the phone is fastened to his right ear, smart, needs more hair, worth keeping. jeff-- under paid, great boss, should give away free coffee & doughnuts, should sing the napa know how song to customers as they come in. keep up good job-----

Been dealing with these people many years.
Jeff and company, bend over backwards, Jeff will not hire second rate people..
In other words... Outstanding!!!

Very helpful stuff, especially Caroll is the best
I'm a truck diver thay have a lot of parts for my truck, i was surprised that i fund everything there
I'm very satisfied with the service and price what thay give it to me

The staff is always very helpful with any information needed, to make the right purchase for your automotive needs.

Friendly staff and good prices

Very nice and helpful to me

Carol is very knowledgeable and can help with anything. They have a massive inventory of hard to find parts.

Great place friendly staff very helpful

Great place to get parts always great service from Jeff and Carol they are the best

Very helpful, friendly, quick service, the right quality parts.

Great staff very knowledgeable of your needs.

The only NAPA store I will go to is in Painesville Ohio I give it 5 stars

When you want the good stuff you go here.

Great help very informative staff

Very friendly! Great service!

These are some of the best parts specialist period.