Delta Health West Elk Hotchkiss

Dr. Rose is amazing. She is sweet and down to earth. She takes the time to listen and if she doesn’t know the answer she will find it. I’ve had doctors and nurses from other facilities say how wonderful she is to work with. My kids love her too. I highly recommend seeing her.

Attn. Dr. Rose...Mickey here. I have an idea that I 'fluffed your feathers' the last time we met. If so, please accept my apology. As Donna and I were about to depart you said something like: "Oh I wasn't born yesterday...I know how to respond to men and especially older me." I think you were referring to me as I must have said something that bothered you. I've thought and thought, but can't some up (or remember) what I must have said. Whatever it was wasn't intended to be anything but humorous. Most of the things I say are with tongue in cheek, which doesn't go over well with everyone. My humor is much like that found on Saturday Night Live. Anyway, if I said something that might even have offended you I'm sorry. I can be sarcastic and cynical, but it's never meant to be taken in anyway, except in a numerous vein. If I am quilty...again, please forgive me.

Mick

P.S. The next day a lady from your office called to tell me I had no blood on the brain...which I replied "Good news." I'm very tonal and this lady was mad. I hope at someone else. 🙃

It seemed kinda hard to get into my doctor, but when I did I was so happy. I saw a doctor here once and I really liked him but he left. Then I decided I didn’t like the doctors in my area and I didn’t feel heard and was always told by the doctors in Delta if I lose weight my problems will magically be solved. I saw Doctor Rose and she is amazing. All the staff there is super friendly and really helpful. I felt Dr. Rose listened and didn’t blow off my problems and she seemed to really care. She got me back on my medication without making it seem like I was just another addict looking for a fix, which is how all my other doctors treated me. Especially the ones that diagnosed me and knew why I needed the medication. Thanks so much to Dr. Rose, and both MA’s Cory, and I didn’t catch the other young ladies name but she and Cory were super friendly and very professional. I highly recommend West Elks if your having issues with your doctors, I will say it might be a little while to get in, but it’s worth it when you do!

I get great care at this clinic. From the receptionists to my care providers. Thank you! Grateful to have a modern medical clinic that I can walk to from home. Also, thank you to DCMH for building this beautiful facility in the NFV.

The staff at the West Elk Clinic in Hotchkiss is the best that I have ever dealt with. The moment that you walk in the door you are greeted by one of the three most helpful lady's I have ever worked with. The doctor's and the nurses are great as well. They have all gone out of their way to help me out. Diane the lady in charge has gone all out in helping me. She even went to a doctor's appointment with me at another doctor's office trying to help me. You don't get that kind of care anywhere else! I highly recommend all of the people at this clinic!

My husband had an emergency in Dec 2021 and visited the Hotchkiss West Elk urgent care clinic on a Saturday. He received excellent care. We are so glad to have this resource! We were able to avoid a trip to the Delta Hospital Emergency Room.

I feel so lucky to be in their care! These people are genuinely trying to keep me alive, and I could not be more grateful! They have a smart team that covers all aspects of your healthcare. Very thankful to have this clinic here in Hotchkiss.

Very pleased, spotless.
The staff are friendly and very helpful. Appointments were running on time.. and the walk in clinic was just 15 min. wait when I got there @ 10:00 AM..

Three members of my family have used the West Elk clinic since they first arrived in the old building. Nothing but the best of service.

Fantastic clinic to have available locally - we are blessed!

Great healthcare and the doctors care about their patients!

The staff at West Elk are indeed very kind. However my only complaint is that there have been multiple times where I show up for my scheduled appointment and I'm sitting in the waiting room for 30-45 minutes almost an hour one time, watching other people check in and get helped before me. This has caused me to run late to multiple appointments. I really wish I could count on being helped within a few minutes of my appointment. This would save me alot of worry and stress. Otherwise I do really like this clinic.

Office staff has Changed and is more friendly
. they still have not improved handicapped parking. 10 months ago I was denied treatment for a cat bite, by the office staff.Had to go to Delta walk in clinic. Something which could have cost me my life
Now they tell me they do not recognize any medical tests, surgeries or anything done out side of the Delta county medical, such as anything done by the St
Mary's medical system. Or any other place .
My records were not updated even though I sent out of state for them
Someone there has no clue how to run this clinic

When is this clinic ever going to get its phone system operable. I cannot get through using the numbers shown on the website or on the number provided by my phone. This has been going on for months.

Double check with your insurance carrier and make sure they are a provider.
Front desk said they took my insurance.
Cost me $280 because they didn't....
Be Safe, not Sorry!

I don’t think “just Google it” and “you should pray about it” is acceptable medical advice, but they still took my money and moved me along.

In my opinion, this type of “care” should result in Dr. Frantz having his medical license revoked and this review shouldn’t be my only recourse for his malpractice.

ZERO STARS

After they told me to come down and I drove 30 minutes. I got here and they said we can’t see you. I’ll never go back to this place again, horrible customer service.