AutoNation Cadillac West Palm Beach

The service Wilson provided to us was excellent. He went above and beyond to make sure we were happy with the service provided. Receiving the video from Josh your mechanic verbalizing the necessary repairs was a new experience for us and a welcomed one. We have been dealing with another Cadillac dealership for 12 years for all of our Cadillac vehicles purchases and service and were completely satisfied until recent staff changes. We had lost faith in Cadillac until our recent experience with Wilson and Auto Nation. Your location is 30+ miles each way from our home however, the distance was worth it.

The staff here from sales to service are great. They took a difficult situation we had with a less than a year old car and worked together with us and Cadillac to resolution. They have more than earned our business and I would recommend them to anyone.

I will absolutely return to auto nation for my next car purchase! I really enjoyed working with Arturo. He alone elevated my experience! Welcoming, helpful and absolutely interested in making sure he provided best class service! The finance guy could use a little hospitality training. He wasn’t rude, AT ALL, but not an elevated customer service encounter :)

Absolutely, by far my best experience purchasing a new car. I ordered my 24' Cadillac Lyriq online and received communication throughout the process. When my car was delivered, Michael Heinz, Internet Sales Manager, made the entire process seamless. He prepared most of my paperwork prior to my arrival. Upon meeting Michael, I felt as though I had family delivering my new car. Everyone there was A+ in my book. Will refer this dealership to EVERYONE!

Auto Nation Cadillac makes service so easy! Steven, my service advisor, is great. He always remembers me and has me in and out as quickly as possible. As a bonus my car is always washed and looking beautiful when they are finished!

Brad Owen is one of the best service writer at AN Cadillac.
He has always been very tentative and taken care of my concerns or issues.
My wife’s XT5 was fixed promptly just like he said it would.
Great asset to the dealership.

I've had great service and treatment at Autonation Cadillac. My expectations were that of a typical dealership - not very high. I was wrong. They are attentive, cooperative and great service.

All of my concerns were professionally taken care of. Adam is a great manager and quickly referred me to an associate who could aid me in purchasing my leased Cadillac. Five stars for this dealership!!

They went out of their way to stay in touch with me and talk me thru a fairly complicated situation…….trading in a leased car for a new Cadillac XT 4.
Rudy and Adam did a fine job and my wife loves her new Caddy.
Highly recommended.

Great customer service during my visit. Took our Lyriq in for a warranty issue. Jackson walked me through the whole process and made the experience great. He ensured I was informed and updated for this entire process.

After having a couple mediocre experiences at other Cadillac dealerships on Florida’s west coast, I ended up at AutoNation Cadillac in WPB, found exactly what I was looking and had an absolutely wonderful experience. Jack Kelly was so helpful and I highly recommend doing business with him.

Wow. GREAT exprience purchasing my new XT4 at Auto Nation. It was the 1st and so far only time I actually enjoyed buying a new car. If you stop by, ask for Constantine. You will be glad you did!

We have purchased and leased cars all over the country. The sales experience that John and his team created was the best we have had. We love our XT5 - my first Cadillac .The Staff was friendly, helpful and thorough. Our sales mgr Abi was great and spent just the right amount of time making me feel comfortable with all the great features of the car. Showroom is very nice and filled with professional and courteous staff. Highly recommend! Already scheduled my first free service appt for free oil change.

The buying process at AutoNation West Palm Cadillac was very smooth, hassle-free and very pleasant. I would highly recommend if you are looking for a new or pre-owned Cadillac to check out this dealership. You won't be sorry!

my salesman was Mike and he did everything possible to make the sale, smooth with no glitches. I love my car and the service department I have Mark as a service advisor. He’s the best I bought three cars from AutoNation Cadillac and I to go there

OUTSTANDING DEALERSHIP!

From the General Manger, to the Sales Manager, to my Salesman, Finance Manager was great, my amazing Service Writer, heck even the Service Manager and Parts Manager were engaging.

If you’re in the market for a Cadillac or any other Hoopty, ya gotta go see John and his team.

You’ll be glad you did!

I had a good experience. My Dad needed some work done on his Caddy, so on Monday I scheduled an appointment on their website for Tuesday. I showed up at the appointed time and Steven who was my service advisor took good care of me. The waiting room was comfortable and included free WiFi and snacks. The car was serviced to my satisfaction and they also washed it for me. I will use AutoNation again in the future to help keep my Pop's Caddy Tip top!

Susan and Hoss did a great job on getting a newer car then i that i would have been able to get myself i am completely excited and overjoyed with the car. The experience wasn’t bad or too long either when it’s time for an upgrade I’ll be coming back to Susan.

Just had a great experience with this dealership. I was looking for a new CT5 for my parents and sent them to a dealer by their house. I spoke to the dealership regarding the price of the car prior to sending my parents and they assured me there would be no add on's, they lied. I was extremely upset but decided to call AutoNation of West Palm Beach. I spoke with Konstantine sales rep, I asked for an out the door price on a new CT5 listed on their website. I told him what happened at the last dealership and he assured me he would take care of my parents and give them the best deal. Within the hour he send me a sales order with a breakdown of charges which was accurate to what the car was listed for. I called him to confirm and he again assured me that the numbers were correct and to have my parents come in. Konstantine was a pleasure to work with and treated my parent so well. On the day they arrived he had three cars ready for them all in different colors for them to chose. He truly is an honest sales man and a joy to work with. My parents walked out with a new car and smiles on their faces. Thank you so much AutoNation of West Palm Beach as well as Konstantine for an easy deal.

I drove up from South Miami to work with Abi because all the dealerships down here are trying to rip customers off with Market Adjustment fees of $15k. Abi was honest throughout the entire process and it was an actual great experience working with him!