Kroger Pharmacy

We were able to get shots and medications here.

Using the Kroger app to refill my medications is a nice convenience.

The staff are very polite and helpful! Well organized department and they have great sales! I especially appreciate their auto refill on prescriptions and text message when they are ready!

They are the best. Thanks for all you guys do.

A little bit busy but very professional

Excellent customer service!!

Great customer care

I recently changed insurance, resulting in having to switch my pharmacy. I used Kroger in the past, however they have been nothing but rude to me the past few months since July. Whenever I call in regards to any question, I am spoken to and treated as if it is a major hassle for them. I understand people have bad days, however bad days should not happen every day, especially in customer service. I recommend finding somewhere else to go.

With the exception of the pharmacy manager and one other employee, the staff here is generally unhelpful, with poor customer service skills. It would be helpful if the store website indicates their half hour lunchtime closure. Pick up time is also dreadfully slow. Save yourself the frustration and go elsewhere.

Drive through is NEVER open and parking is a huge pain. They close the gates before they are supposed to be closed. Once it was 1/2 hour before they were supposed to be closed and I was told they were closed. Today it was before their lunch and the gate was 1/2 closed. When they finished with the customer in from of me it was 1:01 and I was told that I would have to come back in 1/2 and hour. When I asked about transferring the prescription, I was told that they are always closed at 1:00. That wasn’t what I asked and I was in line before 1:00.

You never know when the Drive Thru is open. Sometimes it's inconvenient to go into the store.

I approached the pharmacy about 9:55 Before they open at 10 AM on Sunday. The light was on with the pharmacy so I assumed there was somebody in there. At 9:59 the light turned off and I asked a worker that was next to me And what time they open.

I did not get the name but a younger looking blonde haired female walked right through Wes, did not say anything and I asked her if she works at the pharmacy. She responded very rudely and said, “ we are not open yet and you can wait another minute.” I told her that If she wants to get with the details then they have one minute to open. She just ignored me.

I switched over to Kroger from CVS to get better pricing through GoodRX and to make it more convenient to pickup meds. Boy was that a mistake. Not only does it take 2-5 days to get a refill, but today I can't even get someone to pick up a phone call.

It would be nice if the pharmacy drive thru was ever open so people wouldn't have to go inside a busy store to get the medicine they depend on and have to deal with rude employees that work in the Kroger and not in the pharmacy.

I do not know what has happened to this pharmacy but their capabilities to fill a prescription on a timely basis has become terrible.