Fleet Feet Johns Creek

I’m a new runner and went into Fleet Feet today to look at shoes to reward myself for 50 miles in October! Dominic was really amazing and he helped me through the entire process. He scanned my feet to help me find the best fit and then brought out an assortment of options to try on. The shoe color that I wanted wasn’t in the store, so I went ahead and ordered them through the website. I also got a nifty running belt and some gels in the store because I was so pleased with the customer service that I didn’t want to leave empty handed. I was very impressed and would absolutely revisit for future shoes and gear! Thank you!

This is the best running shoe store on the planet, I’m convinced. Honestly I have been a nightmare to find a good fit for (difficult feet that are very different shapes/sizes) that will accommodate a litany of old injuries and health issues. Darby has been along for the entire rollercoaster ride and Taylor has been a huge help too. I live over an hour away in rural northeast Georgia and it is so well worth the trip. My husband and his mom have always run a lot and they swear by fleet feet and I am the same way now. I will never buy running shoes anywhere else, period. And this is my store location of choice 1000% hands down.

First time experiencing the Ideal Fit and it was great!
I was completely impressed with their customer service. Their staff, Kai, was not only friendly but also very professional and knowledgeable. He helped me throughout the entire process and found the right pair of shoes for me.
I highly recommend this store and Kai!

Lynn and Darby both helped me and my 20 year old daughter. We purchased two ours of sneakers and a pair of inserts. They were both knowledgeable, helpful and patiently. Great shoe options and return policy.

Dominic is personable and will go far in whatever he chooses to invest his energy into. 10/10 experience and will return for future purchases. 60 day, no-questions-asked exchange policy is important with finding the “right pair”. What an excellent business model.

Dom helped me get fitted for my first pair of running shoes. I had more than a few questions about running and their shoes. I didn't realize the hundreds of different running shoes available that varied in material and construction, felt overwhelming, to say the least.
Dom was not only friendly but also knowledgeable about the products at Fleetfeet. He gave me a few recommendations based on my foot's construction and walking pattern, and with his help, I was able to purchase my first running shoe. My wife and I will be back to get her first pair of running shoes soon. Thanks Dom!

Another vote here for Dominic. Outstanding & knowledgeable personal service. Highly recommended if you want to get your feet properly measured and your gait analysed.

They have Very knowledgeable staff. They used a fitting device to take 3-D pictures of my feet and analyzed the shape of my feet. Watched how I walked and carefully selected a few pairs for me to try on. I got a pair of perfectly fit Nike shoes at the end! I also brought the inserts they suggested for my left foot to help with my walking / Running. Good place to shop running shoes. They have lots of options here!

The service is exceptional. They have a 3D scanner to accurately measure size, width and arch. Sales associate took the time to ask what problems I was having with my feet and made suggestions on shoes that would help resolve the issue. He also made suggestions on other things to try to help resolve any discomfort (some purchased solutions and some solutions were not sales oriented). I have never felt sales pressure and they have a generous return policy (use the shoe for 3 months and bring them back if not happy). I recommend the Johns Creek location and will continue to shop here.

Super friendly staff with a nice selection of items to choose from. Darby was so knowledgeable and took the time to help me find the perfect shoes. Can’t thank you enough :)

A fantastic experience for my wife who was looking for pair of sneakers to help with recovery from plantar fascitis. Dominick from the sales staff spent well over 30 minutes working with her to find the right shoe, some socks and a pair of cushioned sandals. A great store, well stocked and an experienced staff - especially Dominick, provided the best sales experience we've had in quite some time.

Very knowledgeable and accommodating staff. They really take care of new and returning customers! Highly recommend this store.

Even though we live several hours away, the Johns Creek Fleet Feet will be our athletic shoe store of choice. We received excellent customer service. The staff (older lady and young guy in training) took time to measure our feet with their 3D scanner and walking platform, then explained with visual graphics how our feet were aligned and where the pressure points were. They listened to our health/feet issues and recommended the best shoe based on our individual needs/assessment. They were friendly and took there time. My husband purchased a pair of Hokas and we both purchased inserts. I will be calling back as supply chain issues/inventory improve to purchase me another pair of Hokas from Johns Creek Fleet Feet as they offer free shipping. Our daughter lives in the area and we will visit this store again when we visit her next time.

Walked in and was immediately greeted by Dominic. He was very helpful in finding a shoe that fits just right for me! Thank you!

This location has a great team! I forgot her name but she's the older lady that works there. She was very helpful, and has a lot of knowledge in the products, and shoe-fitting advice. I can't give her credit alone there were a few other guys there that were very helpful as well. The people here are fully invested in their job and not just going through the motions. (I've worked retail before and it's not always the best ) Whoever the manager is here needs to take the team out for dinner because believe me, with a shortage of staff in every industry, you don't want to lose this team. Invest in your team, and the team will go above and beyond in customer service, auditing, stocking, and professionalism. Build that team camaraderie, you'll thank me later.

You can buy online and save a couple of bucks but for a good fit and invaluable advice, that is where Fleet Feet excels. Your feet and legs which serve you so well deserve the expertise at Fleet Feet. Get measured and have your running analyzed. Try as many shoes as you like. No rush. While you are there, ask about this amazing runners massager they have and the recovery footwear selection. Happy trails!

Great running shoes! Fleet Feet has professional, knowledgeable staff. They were very helpful and helped me get just what I needed. You may have to wait a little for someone to help you, but it is worth it. The staff spends time with each customer to make sure each person gets exactly what is best for them.

Super friendly, super professional people here! They know their stuff and make you feel very comfortable, I highly recommend this place.

They were very friendly and helpful. The store has a 3D scanner that takes a picture of your feet to help you find the perfect shoe. Hayley made me feel like royalty helping me try on every pair. It was worth the price for the excellent service I was provided

The sale lady that helped us out on Sunday was absolutely great. I brought a friend of mine that trusted that I knew how great Fleet Feet Sports was and the sales lady knocked it out of the ball park so to speak. She stayed focused on my friend even though there were other customers walking in and only two sale people there. I couldn't be happier and my friend is in love with his new socks and shoes. Thank you Fleet Feet Sports and especially to the lady (I don't remember her name) that helped us out. You Rock!!!