9th Street Active Feet Inc

Have to say the best shoe buying experience ever! Michael was very patience and knowledgeable! He took his time to make sure I left with most comfortable shoes for me! Their oil resistant slip resistant that my job requires and made for my feet! He tried over 20 configuration to make sure they fit just right! This will deff be a life changer for me! Thank you!!

Very customer-focused with staff that cater to the individual feet each person has. Knowledgeable about each shoe manufacturer's pros and cons.

My only concern with this store is that more people don't know about it. I can't recommend coming here enough, especially over all of the other shoe stores with teenagers using "high tech" machines to give you "assessments".

My first experience with this store was years ago when I finally forced my mom to get a better pair of shoes for work. She was a home nurse and was constantly on her feet, even with a history of foot and leg problems. Once we arrived, we were given first class service and attention by the staff. My mom ended up going home with what, to this day, she claims were the best pair of shoes and socks she's ever owned. Since then, I've been back almost every year or two for a new pair of running shoes. I used to buy whatever running shoes were available and cheap, but I have bad overpronation (super flat feet) and it caused a lot of pain in my legs and back when I exercised or ran. After my mom's experience, I decided to try getting a nice pair of shoes so that I could enjoy my runs and exercise. Every year I get the same experience. The staff look at my feet, have me stand, walk, run, and do other exercises to determine what my needs are. Every time, no matter what. And, yes, my feet have changed and the shoe recommendations have over the years as well, meaning they really do pay attention and do a true assessment every time. And every year, I get a great pair of running shoes and I haven't had leg or back pain since. The staff are always polite, curious, and willing to help. I believe they all also have some sort of relevant professional education / training, according to the website and the experience you have. I would highly recommend you come here to buy your next pair of shoes, whether they're for exercise, work, or recovery!

I highly recommend this place if you need new tennis shoes. They evaluate your gait and get shoes perfect for your needs that you didn't even know about. They keep all your information on a computer, so they know exactly what type of shoe you had last time and you can tell them how it worked for you and they can make adjustments. They are very knowledgeable, good customer service, and they will get you in and out quickly. Good shoes are expensive, so I don't fault them for the cost. Good guys, clean store, and great shoes.

Ninth Street Active Feet is an institution. They give you fully personalized fittings, help you find exactly the kind of footwear you need. They know their shoes, they know their anatomy.

This isn't a place to go to get bargain trainers or fashion sneakers, it's where you go to get quality shoes you'll get the most out of whatever your fitness goals.

They are a little short staffed right now, but the staff they have is 10/10.

Dustin was kind, courteous, professional, and attentive. Very happy with my experience and my purchase! I got running shoes that I'll mostly use for waking because I'm starting to have knee issues at 31. I can tell this is going to be a game changer for my joints! Also snagged some awesome flip flops with arch support and a knee brace. Will definitely be back!

9th Street Active Feet is the go-to place for running shoes. I was fit into the wrong shoes at another local running store, leading to knee pain. The staff at 9th St. Took the time to fit me properly, and put me in a more neutral shoe. After only a few miles I can tell a huge difference.

The staff is knowledgeable and friendly and they stock lots of options. I don't know why I got fitted somewhere else, but from now on I'm trusting my feet to 9th Street.

I have loved every pair of shoes I have gotten from this store. They may seem a bit more expensive than some other brands, but the shoes I have from 9th Street last a lot longer and have helped with my foot pain. They also carry my favorite brand of socks and have many color options to choose from. It is helpful that they have the same hours on the weekends to fit my busy schedule; Many stores open late and/or close early on Saturdays & Sundays. I like their "grab a number" system so you are served in order in which you enter the store - you can browse while waiting for assistance and don't have to stand in a line!

The workers were knowledgeable and friendly. They helped me find the right shoes based on my feet size and needs. I highly recommend them. 👟

Always a friendly place and the staff is ultra Knowledgeable! I am a First responder and have been for 29 years. This is were the majority of us purchase our active wear. They make sure you have the appropriate shoe for your feet!

We needed to have our middle schooler properly fitted for running shoes. Dustin took the time to patiently work with our eleven year old and get a good and comfortable for him. Great service, great product. Highly recommended!

Scott helped me find a couple of good potential options for shoes that will work well for me. He was able to tell me that I have some over pronation in my foot and need a bit more support for my arch and suggested several shoes that would help.

Apparently all of the staff are educated in anatomy and physical therapy to be able to analyze your foot well.

There are a few reviews that said they were turned away during the last hour of opening. This is the case because fitting is a time consuming process that can take up to 45 minutes, so they don't want to risk rushing the evaluation. Keep that on mind and make sure you give yourself enough time to be properly fitted.

Great staff who will work 1-on-1 to help you find what you need. The prices are good for the quality. This is my go-to for sneakers for sure.

Went in to update my sneaker sz for my daughter to get me a pair. Excellent young man with answers to all my questions. Very knowledgeable. Said he's been there 7 yrs now. I've been coming here for the last 32 yrs. Best place to buy esp my Thorlos ..

My husband and I can always find excellent quality shoes with a perfect fit here. The staff members are friendly, professional, and very knowledgeable. We highly recommend 9th Street Active Feet!

My wife and I both buy our running/walking shoes from 9th Street. We were satisfied with our initial fittings and continue to reorder as needed. I like that they carry only the shoes that will have similar models from year to year, so I'm not constantly having to try something new. Never had a problem with customer service, and was able to return a pair I'd tried out on a treadmill at the gym (no outdoor wear) the one time I did venture out into new shoe territory. I'm sticking with my old faithful model, and 9th Street's where I choose to buy

Looking at the bad reviews does not surprise me. I work in retail and end of the day is not the time for us to start personalized service. Now remember though, if those people got good service at that time they would not bother writing a review.

I have been to this place 3 times now. Most shoes I got from OTHER places made my feet/back hurt. but this place fixed me up correctly. I went before I was pregnant, and surprising enough after pregnancy the shoes were not the same, needed to be re-fitted. I did not go back the last 2 years because I just got shoes from online (Which really messed me up) Went in Saturday, talked to the guy, first shoe he gave me was like a perfect glove, 2nd shoe not as awesome. I left with the first pair of shoes in less then 20 minutes from entering (had 2 people in front of me)

I am on my feet all day and this is the first time in 4 months I hand no pain from standing...

My wife has severe chronic foot problems. The employees are always patient, friendly, and professional. We'll always shop there. It's not a chain store so clearly they want the business to be successful.

The reviewer from DC may have just gotten off I-95. I understand why he might not be in his best mood and feel he was treated badly. That's one of the worst drives on the planet. Still, the day would have been more pleasant for all if he had taken that into account before he roasted the employee.

9th Street Active Feet always has top-notch service. All of the staff are very knowledgeable. I have wide feet, and this is the only place I have been able to find a pair of running shoes that don't give me blisters. The staff was very patient and let me try out several pairs of running shoes (including a short test run outside) until I found one that I liked and worked well. I also have had good luck finding good hiking shoes through 9th Street Active feet. A little pricey, but well worth the extra cost.

I sometimes have to wait a bit . . . but it is always worth the wait. They take the time that's needed with each customer to get the right fit. Future visits are fast, since they keep a record of your fit - but even then, they do a check, since our feet can change even over a short time. I've referred lots of folks to this place, and they all came back happy.