SP+ Parking

Was a little intimated by the average of this parking garage, but so far I have had a great experience. The property manager working there today was incredibly helpful during a confusing situation and resolved everything with ease.

I use an electric wheelchair and my husband and I could not find a pedestrian exit that was unlocked at 1:00am except for one door that had a large curb, which my wheelchair cannot navigate. We ended up having to exit the ramp with our van and my husband had to drop me off at the hotel and we used valet instead because it was so confusing and frustrating. I called the office this afternoon to say that wheelchair accessible exits are not clearly marked and was told that there supposedly IS an exit if you go through a door marked "Stairwell" and after that leave a second door marked "Emergency Exit"... In my opinion there's no way you can argue that's clearly marked. Why would I go into a stairwell if I use a wheelchair? And why would I use an emergency exit, thinking I'm gonna set off a fire alarm? She also swore the main pedestrian exit by the office was unlocked but I don't believe it because my husband tried all the doors the night before and couldn't get out except by that one door with the curb across the garage, far from the office. Plus reading these reviews it's obvious I'm not the only person who felt trapped/locked in there after 10:00pm. My main concern is safety here. If you are using a wheelchair and you needed to escape quickly you'd be trapped in there. The accessible way out (so I'm told) is through two illogically marked doors (stairwell and emergency exit), and they don't have accessible push buttons on either of those doors. There's no way this parking ramp is ADA compliant, and it's dangerous on top of it.

BEWARE this garage is NOT 24 hours. The hours are 7a-10p. I needed to leave at 5a today to get to work and my car was locked up inside. I called every number posted on the building and no one answered. They really need to change their hours online and also post it on the garage itself. I talked with the front desk at my hotel and apparently this happens a lot to other guests.

Parked here on a Sunday at 7:45 pm. All pedestrian exits were locked and gated. No way to leave on foot. Paid 2 dollars for a lousy escape room. At least it's well lit.

Staff are unprofessional. I have monthly parking and refused to let me exit the parking deck when I could not find parking card although they confirmed that I scanned the card to get in the deck. Do not recommend this unprofessional company to anyone.

Nearly impossible to access by foot. Had to jump a fence to get my car after the person on the help line was a complete b*tch. Do not recommend.

Can't exit on foot on a Sunday; all exits to the street by foot are gated closed. Had to give them $2 anyway

Very rude attendees.

Take my advice...dont go there.