MUSC Health Primary Care - May River

Friendly staff, welcoming office and wonderful doctor. I’m so happy with this practice.

They are very responsive. Very caring!

I reached out to make an appointment since my provider listed this office as taking new patients, and before I could even finish speaking, I was rudely interrupted and told that they had 500 patients on their waiting list and that they weren't adding anymore. I hope those 500 people find a place with a friendlier staff and better customer service.

I have been hearing great things about the doctor but after waiting months for an appointment I called to ask a question about the paperwork 24 hours prior to my scheduled appointment since my estimate was showing nearly $200 for what I thought would be a fully insured, yearly physical and I wanted to be sure this was not going to be an issue. I was sent to voicemail no matter what extension I pressed where they tell you it can take up to 30 days for a return call. 30 days?? To get in touch with your doctor's office? No thanks, I have waited this long, I can wait longer to find an office that has higher standards of service at their practice.

My family and I were formally patients of MUSC Primary Care in Charleston and had an amazing experience. Since moving and switching to Bluffton, I have had the worst experience with this office. My family and I will be in search of a new Primary Care facility. Do not make the same mistake we did thinking this office's services will be up to the standard of the MUSC name.