O'Reilly Auto Parts

During the recent cold snap my wipers decided to throw in the towel.
It was cold and about 6° the sign said Free Wiper Blade installation.....in other words... the universe was saying....replace those wipers now.
The young man stood out there putting on the wipers with some difficulty as I tried giving him more light with my phone.
At one point I was practically begging him let's go in and warm up. Nope, he said I almost have it. And one snap later he had it.
Amazing determination!
Keep hiring this type of mindset O'Reily's. We need the inspiration!

I had an unfortunate situation happen regarding a miscommunication at the store level. I called upper management to explain the situation. The store manager contacted me promptly and the situation was rectified immediately. Great customer service and problem solving on their part. This company cares. If you need parts, I would recommend calling them first. Customer service is a lost art but not at Oreillys.

Stopped in on a rainy, cold day because my wipers were shredded. Ryan found what I needed and then went outside to put them on (and without a coat). I felt terrible because the weather was nasty. But he did it with a smile. Thanks, Ryan!

I broke down Friday night while passing through. I called all the local Ford dealerships first thing Saturday and they were all either closed or wouldn't deliver. I called these guys. Ryan was very helpful even though it was his first week working there. They had the part in stock and delivered it within a half hour. Very professional and helpful considering I don't think they normally deliver parts.

All I did was go In for a battery test. With the Silverado it’s not easy to get to and guy was great. I’ll be back to get the battery from There

Great location, staff is always happy to see you, very knowledgeable ( not something I can usually say about some of our other local Auto parts stores. ) Always have exactly what I need or can get it within a day or two, even if it's all the way across the country.

Great! Highly recommend! They changed my battery out for me and they price matched Walmart that isn’t even doing battery installs right now due to covid.

Very helpful and knowledgeable staff. They'll even install your car battery for you when you buy one there. The 10% military discount is nice too!!

I always have positive experiences shopping there. If they don't have what you need, they will order it for you and it usually arrives quickly.

Good people here, easy to work with. They also have a military/veteran discount. The info is on the entry doors. Make sure you take advantage of it! They can also get parts from other locations at a speedy rate.

They're friendly and courteous. Helpful finding parts and tools I needed for my car maintenance. Prices are good too.

Amazing experience with Jeff at O’Reilys in Troy IL he took the time to check multiple things and got our issue fixed. He went above and beyond! Highly recommend!

Needed a new battery and this place was very helpful. Bradley helped me install it and made my experience great...turned my day around!! Thanks!!

Shout out to Paul and Josh for helping me out the last couple of days with my car! Outstanding customer service. Check em out 🤙

Great dudes Workin here man

Had everything I needed in stock for a 19 year old vehicle and friendly staff.

I picked up some new wiper blades and they helped install them! Outstanding!!

People were very helpful with replacing power steering pump in there back parking lot of the store.

Great to go to for something quick for the car. They also carry important parts...Great for the small town of Troy!

Workers know what they are doing. They gave me right stuff and explained how to install parts correctly.