Lake Forest Bank & Trust

I called Barb Kubas needing a letter written and notarized. She was so very helpful got me what I needed in under an hour. This is a perfect example of why we bank with Lake Forest Bank. Excellent customer service!

Milewski family was helped by Heather, who was very professional and extremely helpful throughout the entire process. We highly recommend this bank, and asking for Heather’s assistance on your next visit!
Thank you!

Great bank. They have always treated me with the highest respect every time I have called or visited. Good account options and low fees. Their mobile app/website leave a little to be desired, but overall better than all banks I have previously held accounts at (I'm looking at you- Bank of America, Chase, and Capital One...)

Best bank in Lake Forest, bar none!!! A community bank of Wintrust with convenient satellite branches throughout Chicagoland. Outstanding customer service and very attentive to my needs. I’ll never go back to the big banks. They also have a branch in Naples that I frequent.

Everyone at LF bank is willing to go out of their way to help. No hidden fees or any of the problems you might get with larger banks. They were patient even when they had to look up my account number every single visit because I didn't bring it with me. Sorry about that...

Outstanding service. Each employee cares about customer needs. The VERY best bank with which I have ever worked. Acct holder since bank opened.

Professional quick service

Have been a customer for years personally and professionally. Outstanding Bank, what more can I say!

I have been banking here since 1995. I have only good experiences and service!

Great service.

Tengo mi cuenta en este banco, pero la saque en wintrust en naples , FL. La atención en el lugar fue perfecta ..sin embargo después de un mal entendido tuve que solicitar una nueva tarjeta, al cual llame al # detrás de la tarjeta primeramente me atendieron muy bien, pero mi situación no fue resuelta y luego tuve que volver a llamar, después de varios intentos y sin poder resolver mi situación el 24 de septiembre del 2022 a las 4:31pm hablando 22minutos y 48 segundos para resolver la situación y al final la única opción fue solicitar una nueva tarjeta, al parecer la muchacha que me atendió no tenía muchos deseos ni profesionalismo pues hoy es 17 de octubre del 22 y aun espero mi tarjeta casi un mes después y al parecer nunca la solicito. Volveré a llamar aunque tenga que esperar otros mes más a ver si me la envían...

I was skammed so I left Chase bank to get a fresh start. Immediately I was akammmed again but they believed the skammer and put me in negative. Unfortunately banks are liable for people who are skammed. Chase gave me my disputed monet instantly. They need to wake up and notice that skammers are everywhere. They have no skills for dealing with it. Good luck if you are skammed. They won’t help you

Fortunately I am not a member or customer to this bank but my apt complex is. I live in a apartment community in Northwest Indiana where I have lived for going on 2 years and have paid my rent every month, this month my check was deposited into Lake Forest bank and trust by my office prematurely on the 28th even though the check was dated December 1st and they know I am a disabled veteran and dont get my SSI until the 1st but because of some changes in management the new person in charge of accounts payable accidently deposited my check on the 28th the day I dropped it off. My bank and the apartment complex reimbursed me for the NSF fee charged by my bank (Chase) but this bank blatantly lied stating they redeposited the check on Dec 4th which is a flat out lie as my funds were available on the 1st. When i attempted to contact Lake forest bank to dispute the $25 charge by the bank to my property mgmt for a supposed 2× deposit I was greeted by someone who was the most rude and ignorant team member I've ever dealt with in my 40+ yrs of banking. My bank already verified they never redeposited the check but when I asked for proof from them she got very defensive stating she didn't need to show me anything. Needless to say I wouldn't recommend this bank to my worst enemy as they are far from professional and down right rude to people that don't bank with them. BUYER BEWARE, NOT TO BE TRUSTED !!!!!

Would you like to looked down upon like you are lower than dirt? Do you like miscellaneous fees, endless loops to jump through and dealing with disgruntle employees? If yes, then this is the bank for you.