Think Bank

Went to Think Bank on Maine Shoppes to open an account. One guy was in lunch other was out for the day so the lady got me started and called the other building saying I’ll be over there, I didn’t mind it was only 5 miles up the road. (Also thank you to the lady in Maine for holding the doors open for me to get my kiddos out the door)
Went to the one on Greenville greeted with smiling faces and offered a drink. When I was sent back with the man to open a checkings account they gave my kiddos crayons and paper to occupy them (greatly appreciated) and it was a easy process to open an account. They will also help you set up your mobile app account and will show you how to do the things you need to do. Received a free gift, a debit card same day, also if you give your old debit card they will give you $10. So far so good!

Jill you are amazing! I’m a very anxious person and I felt very comfortable with you! You made things really easy and less stressful as well as being friendly yet professional! I appreciate everything you did for me! Thank you again!

Great service, both by phone and in person, knowledgeable, easy access, native English speakers; same day card issued in person. No monthly checking account fee. A postive switch from W.F.
Very pleased with Greenview branch banker Andy Braun.

Staff is very friendly and love the atmosphere; able to actually talk to the staff on personal levels because they're so nice, best bank in the business! Been with them 5 years now and coming from Wells Fargo, not a single regret for coming here. Only small complaint is to get the ATM deposit started!

Wow! Wow! Wow! First, let me say, I walked into this bank, to open an account, having an ordinary day. I left this bank having an EXTRAORDINARY day! Pat made everything so easy to set my checking and savings account up. She is beyond helpful and caring! Such a beautiful soul! Brad, the insurance agent there, whom I've spoken with only over the phone to purchase insurance, made it a point to come in and say hello to me, introduce himself and wish me a happy birthday! (Yes, it is my birthday!) After opening the account and depositing my first transaction, Pat and (I wish I could remember her name! Long brown hair, beautiful tattoos) sang Happy birthday to me, the bank clapped, and I got cookies! How GREAT is that?! Go to this bank. Bank here. You will NOT be disappointed!

Their lines can get congested at times but overall you won't find friendlier staff. They are quick and have a very hometown feel. If errors arise, they are quick to ensure its corrected.

Friendly bank, good service, and most of the time it is quick unless its a usual busy time. Have sat down with bankers a few times and they are happy to awnser any questions you have. Since they closed the north one by essex park this is my favorite branch to go to.

Great staff that has been super helpful and personable with all my banking needs.

Great folks here!

Always friendly. Now has wifi,which is handy because i don't always know wjat transactions I will do and need to calculate it out.

Great Bank. By far best location in Rochester. Extremely helpful staff and friendly!

Staff is always friendly and helpful no matter which branch you use!

Excellent service. They are really helpful and say hi to you right when you walk in the door.

Wonderful service. None better.

the following user