Advance Auto Parts

Wonderful experience with the store mgr Flo and super knowledgeable and helpful GMIT Shawna! Shawna went above and beyond in helping me install windshield wipers. I’ll be sure to shop here again!!

Shawna spent over an hour helping me with my battery for my VW, she was extremely knowledgeable and helpful!

Excellent service from Shawna! Tested my old battery and installed a new battery in a rain storm. Thank you!

I often prefer Advance Auto Parts because of the knowledgeable staff, product selection, and price. I needed to purchase a new car battery. Shawna, the assistant manager, provided exceptional service by guiding my purchase choice (and corrected my error when I grabbed the incorrect component ) with her technical knowledge and excellent foresight which, I now know, will benefit me over the long term.

Shawna is amazing! Despite the cold and imminent closing time, she quickly helped us change our battery. Her professionalism and friendly demeanor made a stressful situation much more bearable. It's clear that she takes pride in her work and goes above and beyond to ensure customers leave satisfied.

The help that Shawna did was up and beyond what i would ever expect! She went well out of her way to help me battery wise and got my new year started off on a great start. I highly recommend Chawnas experience and help with all your needs. A++++ from me!

Shawna is very friendly and kind. This is my first delivery. She told me exactly what to do every step of the way. I am very grateful to her

Great experience at this store. Very helpful in picking out a battery and installed it no charge. Very friendly and flexible staff. Will be coming back for all my auto needs.

I'm a delivery driver and needed a battery to get me through the winter for a car that I'm replacing in the spring. I went to Advance Auto Parts on Elmira Rd., where Shawna surprised me by going all-out to find the best possible compromise between performance and price. Auto parts stores are accustomed to people who are trying to make things work with very limited resources, and sometimes don't take the time to really help out. By contrast, Shawna went above and beyond. I have plenty of car repairs coming up, and I will absolutely return to Advance knowing that they will help me find the best possible solutions for my budget.

Shawna-very knowledgeable and helpful, even assisted with signing me up for speed perks! Thank you

Called asked for part, they had it sitting at counter when I arrived friendly, helpful and kind 🙂

I picked up my grandson and my battery died in the rain. Got it jumped went down to Advance and the most amazing person behind the counter helped me out ( Shawna ) and then I said I'd be back after putting the battery in. Shawna insisted on putting it in even though it was 40° and raining. She did it with easy and a smile which you absolutely can't find anymore. I'd take a million of her she made a horrible day incredible.

Shawna S. changed my car’s battery in the cold pouring rain and never complained. So nice, so fast, and explained which battery was best. Tested everything after, and the car has been back to normal ever since. Shawna S. is great!

Great experience. Shauna was very pleasant and knowledgeable. She made sure every customer found what they were looking for and that it was the accurate item. I plan to return for future purchases.

Great, friendly service! They had my Ram 3500 batteries in stock and helped me to install them. Shawna was super helpful. Thank you Shawna!

Shawna was so helpful with everything!

Was willing stay late, couldnt ask for better assistance

Many positive experiences here in the past, and today no exception as they helped me with wiper replacements that a garage said they couldn't perform. Installed the correct new blades politely, pleasantly, and promptly despite obviously being understaffed on a cold day in the freezing rain and sleet.

Rapid and successful identification of the problem, friendly and professional service, fixed the issue (battery replacement) within the hour, and they also accommodated a last minute add-on request (windshield wiper replacement). All in all, excellent service - thank you guys!

Excellent Service! Thank you for putting my new battery for me. :)