Benjamin Franklin Plumbing of Columbus

The company's pricing is better than most other plumbers. BJ and Louis were great. They explained everything. They were patient, and made sure I understood what was going on. I will be using them again.

Tim and his crew did a great job under difficult circumstances in installing our shower and faucets. I have used his company for many other projects and highly recommed their work. His employees are professional w a yes sir no sir attitude. When they installed the plumbing for the shower it was all at perfect right angles ....it even looked professional. The other work was very challenging working w the very tight tollerances our bathroom had including adapting the furniture and the shower to make everything work. They did a marvelous job.

I’m not much of a handyman. I can replace light fixtures, install a ceiling fan, anything electrical (maybe not breaker stuff). I can’t do plumbing or carpentry stuff. So, we needed to replace the kitchen sink and faucet. Faucet was leaking so we thought of replacing the sink too. There goes hiring a plumber to get this done.
Got two quotes. It’s amazing the large gap between the two companies. First one gave us a quote of less than $400 to complete the whole job of removing old sink and replacing with new one. The other one gave us a quote of $1k, $500 to remove and $500 to install.
What a big difference between the two. Same job, one less than $400, the other one 3 times more. Anyway, the job took about one and a half hours total to do. The company was very professional, cleaned the work area after the job.
Kudos to Benjamin Franklin Plumbing in Grove City, Ohio for a great job and a fair price!

I have used Benjamin Franklin Plumbing for several years. Their office staff and experienced plumbers are always warm and friendly - and possess expertise. They go out of their way to make sure that the job is done right and the billing is fair. I even had the privilege of meeting the owner recently and he even took extra time to chat a few minutes and pet my very hyper pup. Lol. I would highly recommend Benjamin Franklin Plumbing if you have a plumbing issue!

Great, fast service, fair prices. I can not more highly recommend this business!
I've been meaning to leave this review for over a year, but better late than never! During a huge storm here in Columbus, when we later learned that thousands of people had sump pump failure and basement flooding, ours began to flood around 11 in the evening. When we contacted Benjamin Franklin, they were at our house in less than an hour, even though it was nearly midnight by that point. The gentleman turned out to be the owner, who had been working nonstop all evening and said he'd probably continue to work until the early hours of the AM. Still he was polite and professional, and worked quickly. He showed us what had failed and explained how he was replacing/repairing things, and then, he waved his after-hours fee without us even asking.
The next day, I noticed that when the sump pump finished each cycle, there was a hissing sound, and small amount of water escaping from the seal. I called, and they were again out very quickly and fixed it for no additional charge. We've yet to need a plumber again, but we will undoubtedly be calling them when the time comes.

Amazing amazing service...... Where do I start?? We had went through very frigid subzero temperatures and as we are use to we dripped our water..... I woke up at 7am Friday Feb 1 after traveling 26 days to hearing gushing water under my house...... Quickly shut everything off and went to search for local plumbers...... I called Benjamin Franklin Plumbing because the reviews were great, the young lady that answered the phone told me she would have plumber call me.... Within a minute I received the call explained the situation and he advised and told me they would call to schedule me..... I called them to save the time and we set up for Monday at my request because we were single digits.....

I received a call back a couple hours later and they didn’t want us to go without so they squeezed us in for Saturday The Next Day!!!

Jeff was our amazing plumber that showed up to assess the situation and see if it was viable to fix that day. Having to make several trips to get the parts he had our water back on within a very short time and I cannot begin to say how quick, efficient, and thorough Jeff was!

In all honesty I don’t think you can go wrong with Ben Franklin plumbers in Grove city Ohio they were amazing thank you so much for saving us!!!

The crew sent in was very polite and worked well around my needs. They worked fast and clean. I am enjoying our new, safer shower. They worked easily with the VA for payment due to my disability. I highly recommend this business for all of any plumbing needs.

Used BF plumbing to have a new water heater installed in my home. The scheduled time was a helpfully small window (2-4), they showed up early, were friendly, and worked pretty quickly. Cleaned up everything before they left and the quote that I got when I initially called was the exact price I was charged.

The only thing I will note is that when I called for the initial quote and when I called to schedule, I confirmed both times that the brand I would receive would be Rheem. They installed a Bradford White instead without notifying me of any changes. Not really a big deal but something to keep in mind for those who might have a strong preference for brand.

Would recommend/use again

Had a sewer line issue at 10:40p. Made a call to Benjamin Franklin plumbing and they were at my house in 20 minutes. Saw the problem and alleviated the immediate issue, had a crew back to my house the following morning and solved the problem completely. For the work that they did, the price was good.

Very nice, personable people who care about their work. Will definitely call again when I have a plumbing need.

Tim came out on short notice and fixed my shower cartridge after another company tried to “fix” it. The other company was going to try to bill me for more work than what was needed and I called these guys to come out and fix the problem after I told the other company to leave. Tim was very knowledgeable and I would definitely recommend him and his company if your looking for a quality repair and a reasonable price. Don’t make the mistake I did and just call him first.

We live in an older home, so it's important to have a good plumber. Our previous plumber no longer does residential service, so we needed to find a new one when we were having some troubles with sewer smell in the bathroom.

Shawn and Jeff came out. They were professional, polite, punctual, and knowledgeable. They had us squared away in a jiffy, explained the problem well, and Jeff gave us great advice for handling other smelly problems too!

The price was reasonable and we're quite happy with the service. They will now be our go to plumbers when the next need arises.

What an excellent experience we had with this company. We woke up to a non-functioning toilet Sunday morning. After trying all the 'tricks' and it still not working, we called Benjamin Franklin Plumbing, and they were at our home within a couple of hours. Not only did he (the owner) repair our toilet, we needed all the shut-off valves and hoses replaced on every toilet and sink in the house, and he replaced all of it. He took care of all of that, plus replacing our kitchen faucet because it was leaking (we had not been aware it was leaking). All of this was done within a couple of hours, and the price was extremely reasonable. We were pleasantly surprised as we had been pricing the replacement of all the valves and hoses, and this was cheaper than what we expected...with the added bonus of a beautiful new kitchen faucet. We will DEFINITELY use them again, and we HIGHLY recommend you use them for your plumbing needs!

Will hire again! Really great customer service experience. I hired Ben Franklin to rough in two half baths in my duplex and they did great work. They worked around my scheduled and let me know exactly what they were doing each step of the way. Cleaned up afterwards as well.

Scheduled me super quick. Lady on the phone was super super nice!! They came during the appointment time. Mike B and Jeff came out. THEY WERE AMAZING!!! Super nice and respectful of my house. Fixed the problem and double checked everything worked. They cleaned up after themselves too. Great with animals!Such amazing service!!!!

I have now found my plumber! Tim came & fixed my garbage disposal & clogged sink. They were able to get me in the same day, and were at my home less than half an hour. Tim was very informative and helpful. I didn't feel like I was being sold or scared into buying anything additional. I will definitely use them again, and recommend to friends.

Water heater wasn't working. They were at my house within 2 hours when majority of other plumbers had a waiting list of 6 weeks on average. Very friendly, and fixed my water heater within an hour. Definitely recommend

My water heater stopped working, the plumber knew exactly what was wrong, ordered the part and came over quickly to install the new part on my water heater. The price was affordable, the service exceptional and the plumber was nice. I am thankful.

We’ve used Benjamin Franklin plumbing for our hot water tank, shower leak, and replacing a leaking water meter. Always on time and very reasonably priced. Usually same day appointment. Highly recommend.

I've used Ben Franklin Plumbing in Grove City multiple times. They've always been fast to respond, show up when they say they will, and resolve the problem on the first visit. I've even used them outside normal business hours and received prompt and friendly service. They are my go-to plumber in the Grove City area.

My second time using Benjamin Franklin Plumbing. Both times have been very prompt, with great work, at a fair price. Won't use anyone else in Grove City at this point. Thank you!