Zettler Hardware - Hard Road

I have gone to this location a few times and usually needed help figuring out what I need or where to find it. The employees are always very pleasant, knowledgeable, and helpful. I even called them once with a question & they took the time to find someone who could answer it for me. Very helpful. It may be smaller than other hardware stores but it meets my needs & has a friendly environment.

Great Neighborhood Hardware Store
Helpful friendly staff !

My local hardware store. I like not having to walk all over big box store yet they seem to have everything I need. I just moved here and had quite the odd punch list of items to fix the house. Friendly staff that knows where everything is

Always get keys made here and they always work. Quick and easy. Keep your receipt in case keys don't work they will remake them. But mine have always worked first time.

Neighborhood store where you receive a friendly greeting when you walk in the door and a "How can I help you today?"
So refreshing!
Prices good and excellent customer service.
Everything you need for home and yard maintenance and more.
Support this business!
We need more like this!

Can't say enough about these local hardware stores! You will not get the service at Lowes like you do here. And they always seem to have that one strange part you're looking for. Outstanding service

Nice to have a 'local' hardware store, almost like we had back when...
The guys in the store are knowledgeable (they actually know where everything is!). Love being able to buy one screw, a washer and not a box of each, as well as plumbing or electrical items when you really need them quickly.

Workers were very kind and helpful. I have no idea the item I was looking for (it was for my husband) and they were all very glad to help!!

Everyone here is so nice! And they are ACTUALLY knowledgeable (compared to big box stores) and always willing to help. Can’t tell you how many times they’ve loaded my car for me. Will always come here

Always really friendly and helpful. Prices are sometimes a bit more. They usually have the "hard- to- find" things and ALWAYS have great customer service. Beats places like Lowe's and Home Depot for helpfulness every time.

Great old-school neighborhood hardware store with repair services and people who can help you find a part or solve a problem! They stock so much, love the parts and hardware drawers. I have been going there for 26 years. Good prices, good honest repair services.

I love this store! Polite, knowledgeable people! The store now carries Benjamin Moore paints- my favorite! I can order my paint over phone and give my credit card to pay and they will put it in my car! Thank you!

The other day my sump pump stopped working and with all the rain we've been getting, you can imagine what a problem that was. Luckily a family member had a spare pump and brought it over. But the problem was its hook up did not match my hookup. We went to the Zettler to find the things we needed. While there an older gentleman helped us with suggestions because I was not sure what to do. We were lucky enough to run across a plumber who had stopped in to buy items as well. Will the Plumber was extremely helpful. But I do want to thank Zettler because they let us use their tools and workstation to assemble the parts we needed. Every time I come into this place there is always someone there to help me with whatever project I'm working on. It is so handy to have you guys around the corner. Thanks so much.

Love this place and the staff. Knowledgeable, helpful, and honest. I am always willing to pay a little more to purchase a product here first before heading to a big box store. I highly encourage others to do the same. They also treat my two young sons like one of the guys, which they love.

Phenomenal service! This is my new goto store- if they have it - I will be there to help support this local business. To add, they have a great manager!! Super kind, courteous, and professional as you'll find, ...and his staff replicates this much.

This store in Pickerington is Awesome! My wife and I was looking for a grill and umbrella for our patio, and Joey was just the person to help us. He was able to explain to us about a new grill called “the new Green Egg”, and the different ways of cooking on it. And all the recipes available. Then, next was the umbrella. This was just what we were looking for. An umbrella that swivels, adjust up or down, and tilt. This store accommodated us from start to finish. If you’re in the neighborhood, stop by.

Sometimes the big box stores are just to big and impersonal. A local hardware store like Zettler Hardware has the experienced staff and can quickly lead you to the right selection.

honest staff, doing Mr. Zettler proud. went in for a paint match. staff was honest, said he wouldn't be able to get exact match, i would be better buying it from original (opponents) store. was so impressed by store attendants integrity and kander i bought $100 worth of merchandise i had no intention of buying when i walked in that store. I shop there regularly now for the honey do list supplies. great store , great staff and i've done work for the chain owner. he's not so bad either him and his wife are wonderful pleasant people.

The staff is always friendly and knowledgeable. This is a smaller, older hardware store, so you don't spend 20 minutes walking around looking for the section that you need to be in, and somehow, even in this smaller store, they almost always seem to have what you're looking for.

Always nice and helpful. Ask me what I'm looking for as soon as I walk in. Can't get that service at the big stores. Will always shop there.