Warsaw Federal Main Office

My husband and I recently worked with Tom McHugh for our first mortgage. Tom and his team did an amazing job. We were able to close on our home within 30 days as planned in the contract despite jumping through a few hoops on our end. We had multiple quotes from different lenders, and Tom was able to provide us with a reasonable interest rate for our mortgage. He was very responsive and available whenever you need to contact him. We would highly recommend him and his team to anyone!

The people here ae always friendly and helpful. I have been with this bank for many years and will stay with them for my banking needs. I would highly recommend them.

Great place for our banking. Friendly and helpful staff. I highly recommend them.

Have a mortgage with Warsaw and have a new friend in the process... I can ask Shawn anything about the purchasing process to closing to even asking questions after the closing all around a good experience

Best CD rates in Ohio. Bank has been in business for many years.

Very excellent

They people are nice

friendly, they have no problem with getting me rolls and boxes of coins to buy.

Pleasent, nice and comfortable

Regarding their mortgage department: Paul Hellman was impatient and rude when asked questions about their physician's mortgage loan requirements. I asked to continue the application process with his boss Shawn Huss who declined to help. This prejudiced behavior cost their company not only a great deal, but a potential repeat lifetime customer. Warsaw Federal should consider replacing both of these individuals with true professionals. I would recommend Huntington and Bank of America as better alternatives to any other physicians looking to be treated with common decency and respect. Don't waste your time with this bank.

My family and I have been baking with Warsaw for years. We have a checking and savings and and on my second home mortgage with them. We recently were a victim of fraud on our debit card for over $200.00. When I contacted them they told me there was nothing they could do for me which I don't understand because all of that money is protected. They didn't even bother to shut our cards off once notified. Needless to say I've closed all of our accounts with them and gone to a bigger, more caring bank. Think about this before opening accounts with small neighborhood banks.

Main branch a little less than friendly. In addition not bank systems savvy. Warsaw branch easier to deal with. Customer service over the phone is just as important

Very unreliable mortgage brokers that don’t answer their phones/return calls at the most critical times.. if you are trying to buy a house, do not go through them!