Verizon

Chad was great! He was patient and very helpful. He understood what I needed in a phone and the setup was fast. He also helped to keep my 6 year old entertained through the process!

What an awesome experience! Chad is amazing. Extremely knowledgeable and helpful. He has the best personality and the "how you doing" notification made us laugh everytime. We will definitely come back for any upgrades!

Misty, was absolutely amazing! We talked prior to coming in and had everything waiting for me. Got me all set up on my new phone and sent me home with a charging block since the the iPhones don't come with one anymore. We will definitely be connecting to upgrade the rest of the family's line here soon!

Chad was amazing and super helpful. He understood our needs and set us quickly. His customer service was out of this world!!!!

Misty, this gal is fantastic. She helped me with every step. Was so patient and kind. Such a blessing today. Brings tears to my eyes when I think how wonderful she is. Treated me beautifully

Misty, did a great job on assisting me with new phone set up. She did an awesome job getting tech support to get the phone activated!

Misty, treated me like a valued customer. I hadn't planned to buy a phone exactly but she was so succinct I wanted to buy this phone,now,today and I did. Love she set up and even put screen protector on. She's a phone goddess.

Customer service we received was
excellent. Seth and Misty were both very helpful and knowledgeable. Would recommend this store.

Chad was very educational on hot spot, he took the time to explain whatever I had questions for. Thank you.

Went in for a new iPhone today and my experience was fantastic. Chad was so helpful while being professional, yet personable! The process was a breeze and I was in the store for less than an hour. Will be going to TCC Urbana for any Verizon phone needs I may have! :)

Chad was so respectful and had great manners. Thank you so much for helping us today.

Chad was extremely helpful and very knowledgeable. Oh, let's include Seth on this also. Very helpful, nice, explained insurance.

Misty is great. She took care of us. Took her time to explain everything and got us in and out

Chad was very informative when we came to switch to the 5g internet.

Chad was very professional and amazing. That's why we only go to this store to see him.

Misty did a great job helping me recover my old non-working phone and also buy a new replacement... very capable and friendly service, thanks very much!

Chad was very knowledgeable, friendly the best salesmen ever.i would recommend him to anyone!

Chad was outstandingly awesome. He was extremely helpful and made this process painless. Thank you Chad

Chad was very professional, very intuitive, and very helpful. Such a nice guy.

This was by far the best experience I've had with trading in a phone and Misty was fantastic. It took less than 30 minutes to do and she had me on my way with a brand new phone. Every time I walk in she's ready to tackle whatever issue I'm having with a smile on her face. I will definitely be going here from now on for all services! Thanks Misty! :)