Planned Parenthood - Metro Health Center

My memory isn’t great, I was emotional so I can’t remember names but at this location the doctor accommodated me, she wasn’t technically working that day so I appreciated it.
There is a very sweet, comforting older woman there, who really made me feel like she cared, and helped me feel better, she made my appointment as pleasant as it could be in this situation.

Everyone we met was very professional, super knowledgeable, & incredibly caring. Highly recommend this facility & their staff!

Everyone here was amazing and the procedure was pretty fast in comforting. All the bad reviews you see is mostly from protesters.

This place is incredible. They were so friendly and compassionate. I read reviews on planned parenthood and was nervous to go, IMO I truly don’t believe most bad reviews that I see on here after my visit. A lot of people don’t want planned parenthood around and I fully believe they leave bad reviews and say these people are rude so people get scared to go in. After going, I can honestly say that I can’t see any of these amazing people being rude or terrible to anyone. Everyone I encountered during my time at this clinic (about 8 employees - that’s quite a bit) were the kindest people I have ever met.Think about it please, a lot of people go in to this clinic, scared and not knowing what to expect. I’m here to tell you that even though the reason you’re going may be nerve wracking, they realize that and they are the most wonderful, kind hearted people to guide you through the process that they know is probably already hard for you. Trust me when I say these are good people and will help comfort you in anyway they can and be the most supportive, wonderful people to have by your side through it. They certainly help you through it with so much kindness and grace. I will forever remember the lady who did my intake, even though she didn’t need to necessarily be there start to finish because she was only doing my intake, she came to me at the end of the process and gave me the biggest most genuine hug. She knew I needed it and she was there.. and I’m sure I’m not the only one she has done this for.. that’s the kind of people who work here. Don’t let the negative reviews on here scare you, please. The people who work here are angels, they know what you come in for and there would be zero reason for someone to work here, knowing what their roles are and what they help with at this facility and to turn around and be mean to you about it or through the process you’re going too.. I just can’t ever see that being the case. Thanks for reading and I hope it helped. <3

Everyone was so kind and helpful, it was a smooth and painless experience. So grateful to have these wonderful women to work with. Thank you!!

I would like to thank nurse deb shelter so much yesterday she made my doctors visit very comfortable even though it could have been a stressful situation she made me feel light and made conversations to make me laugh and feel comfortable the whole time anybody who interact will have a comfortable time at their doctors visit! Thanks again Deb Shelter!

I only had one complaint. It did take longer than expected to get in.
BUT!!!
The AMAZING staff totally made up for every moment I spent waiting.
Not only was EVERY single nurse/Doctor/assistant calm, concerned, and caring-they were extremely patient. Which really meant a lot to me, because I spent a lot of time in their office. They offered me AND my boyfriend snacks and Jucie multiple times while we waited, they consistently checked up on me (and the THREE other couples in the back room!!), and literally gave me no sense of urgency. I felt I could stay all afternoon if I wasn't ready to leave!

This was without a single doubt the best experience I've ever had in a doctors office.

They definitely made me change my mind about the clinic I will visit, without even realizing it!

I never write Google reviews, but I decided to for this one. I just recently went and got a pregnancy terminated and before going i looked at some of the reviews for this place, and i was so terrified to go. I shouldn't have been at all! Everyone was so kind and patient to me, from scheduling my appointment for the class (the information class required to take at least 72 hours before the procedure), to actually coming in the day of my appointment. i read many reviews saying that nurses were mean & impatient, which was not the case at all. Every single secretary, nurse, and doctor i talked to was so kind, and calming, and understanding. All of them helped my nerves and emotions about the abortion more than i can even describe. They were very informative and made sure to explain everything that was happening that day and answered any and all questions I had. I also got the birth control implant in my arm the same day as the procedure, which they also gave me all the information on, and put in as they did the procedure. As far as the actual abortion went, i did the in-clinic, which i recommend between that and the at-home medication. (If you do in-clinic, I would suggest having a ride or bringing someone close with you. i brought a friend and i was very grateful to have her support. i was also way too loopy to drive home myself.) A nurse offered me the choice between the two, and also offered me some medication to help my nerves before the procedure, which I also recommend. I was very scared about the pain, and my pregnancy had also made me extremely nauseous. She gave me medication for nerves, anxiety, and pain, and they made all the difference. I was very scared the shots in my cervix would be horrid (they sound like they will be) but I honestly could hardly feel them with the medication. The doctors were very nice, and left me alone to recover after it was done. Once i was ready they took me to the recovery room, where they had some heating pads to rest with for a little bit, as well as some juice and crackers. The nurses gave me a bag with the information on aftercare and my implant, and were very sweet until i was ready to leave. Planned Parenthood made a very scary experience much better than i could have ever imagined for me, and I appreciate them all immensely.

The practitioners are so kind and personable. Very informative, and above and beyond accommodation. Front desk, however, is a different story. The ladies are a bit robotic. Also, while signing papers at the front desk, overhearing one receptionist whisper to the other "I've seen her. Shes been here before." is an extremely unproffessional thing to hear in that particular environment. Regardless of who it was meant for, things like that can destroy an already vulnerable woman in what is supposed to be a safe place for her. Still giving 5 stars for the nurses and doctors. They are the true stars.

I had a great experience with this clinic. Very helpful, professional staff and a clean, sanitary facility. The wait times can be lengthy but they do their best to have you seen as quickly as they can. Thank you to the staff of this clinic for the very important work that you do!

The entire staff at Planned Parenthood was excellent. Patient, kind and compassionate. I highly recommend them if you are seeking reproductive care. Thank you for a pleasant visit!

Extremely thankful for the staff here they couldn’t have been more kind and compassionate. It’s just quite unfortunate the state of Utah is so inadequate there isn’t much separation of church and state to the degree women can’t receive the level of treatment options they deserve when it comes to reproductive rights.

I just had my abortion today and all I can say is big thanks for every single person who works here. Of course abortion hurts. I had to drive myself home so it was only local numbing, but the doctor explained everything during the procedure, every single steps before she was doing it. That helped a lot. So yes nurses and doctors working here, God Bless you <3 Whoever gives less than 5 stars to this place is crazy.

The staff was so kind and supportive, I couldn't have asked for a better experience! They took all the time i needed with questions and worries. I was so nervous when i walked in but walking out i felt amazing and so helped! Thank you guys so much! You guys really are heros to me!

GREAT clinic with competent staff. Everything was clearly explained to me and they even called to check in to see if I was doing okay. They help with costs if needed y sus empleados hablan español también. Cannot thank this clinic enough for their services!

Everyone here from the front desk person to the assistants, nurses and doctors gave me quality and compassionate care. I cannot recommend this place highly enough. Thank you

This place is Wonderful thank you for your services and all the hateful drama this place has to endure.

Such kind nurses and doctors!! They made me feel calm and answered all my questions with patience and compassion.

Everyone here is so sweet, and pleasant.
I went a few years ago and didn't have a good experience, but it was much much better this time!

Amazing, everyone was kind and informative. They gave me a huge grant for my procedure and a free IUD. They treated me with compassion and respect.