Desert Toyota of Tucson

I wanted to share my experience trading in my vehicle and getting into a newer vehicle at Desert Toyota. My salesman was Anthony and boy did he provide me with excellent customer service and was very diligent in his communication with me. He’s very approachable, knowledgeable, and eager to please his customers. In this day and age, I appreciated that very much. He got me into a car I absolutely loved! 🥰 Quincy was the finance manager I worked with. Quincy was very engaging, funny, and just put me at ease with the whole transaction. He explained everything to me and did a great job presenting me with the options I had for warranties. These two guys made me feel welcomed and important and I just wanted to take the time to say thank you and to let the public know what a great experience they gave me in the process of buying my Camry!

We all dread going to a dealership and buying a vehicle. Not anymore, I was floored with the service and NOTHING ever felt salesey about the process. The staff was friendly, helpful, and knowledgeable, never pushy. I walked away with a brand new Tacoma and a new appreciation for the excellent experience I had. I have since recommended Desert Toyota to friends and family and their experience was consistent with mine. It doesn't stop there, they provide outstanding post sale services also. Responsive, proactive, and always professional and friendly. Don't waste your time and just buy your vehicle here!

I have purchased several Toyotas from Desert Toyota since 1995. They have also been servicing my vehicles since 1991.
I recently became the proud owner of a 2024 Toyota GR 86. The entire experience was handled in a very friendly and professional manner. While all of their Team did a great job, Sean and Conner went above and beyond what I ever imagined. They exemplified what Customer Service you can expect from Desert Toyota.

Took my parents to get a new car, I was prepared to have a stressful day but with the help of Angel, Cody and Quincy, we managed to get them into a new 2024 Tacoma. After driving a few vehicles and discussing in detail what our needs were they where able to find the perfect car for them and peace of mind for me! We all had a fun day and we really felt like we were around family! Angel and Cody make a great sales team and Quincy was great at explaining all the paperwork in detail and managed to get us out of there in a reasonable time. When the car arrived they delivered it to my parents home and they sent them a delicious variety of cookies. Thanks Toyota! You guys are an exemplary team!

Came to get a new fob key. Katrina was super helpful. They got us in and out in little over an hour. If it wasn't for Desert Toyota and their helpful staff, we would have been stuck in AZ for another few days due to the holiday.

While waiting for the car to get serviced, we went to go look at the Highlander. Anthony showed up and helped us with any questions we had. He even showed us a few different trims. He was very friendly and not sales pushy like most I've encountered. He was actually the best and seemed very knowledgeable about the Highlanders.

Thanks Desert Toyota for a great experience.

Dreaded dealing with dealerships but not anymore! Wesley Van Stenus really outdid himself from start to finish. We were staying overseas and contacted about a car we were interested in and he got back to us so quick! The process was easy and smooth and they lent us a free rental until our car finally came in. Awesome job here! & got a gift from them a week later such caring people! When you stop here make sure to ask for Wesley! He’ll work with you from start to finish to ensure you’re being taken care of!

It can be difficult "letting go" of an old friend, but sometimes change is necessary. After having my RAV4 serviced, I decided to go over to the sales department and speak to a sales associate. Who I found was an absolute rockstar - Luis Lopez! He understood my financial preference of maintaining a reasonable car payment and showed me vehicles that I may enjoy and, above all, afford. He went above and beyond, turning a sad situation into a positive experience. He answered all of my questions and found a vehicle that was a perfect match - and look a few pictures along the way! He was very professional, knowledgeable, and kind.

Once I found my car and crunched through all the numbers, I was off to the finance department. Admittedly, I was worried my promised monthly payment would change, however I was pleasantly surprised. After meeting with Quincy, not only did he search through numerous financial institutions to secure the best rate, he was very personable and friendly. By the time I signed my contract, I walked away with an awesome vehicle at a price I could afford. And frankly, isn't that how car shopping is supposed to be?

If you find yourself needing to "upgrade" your vehicle, look no further than Desert Toyota - they will treat you well!

The staff made my first Toyota purchase experience very simple and fun, great group of staff there! I can tell they enjoy what their trade and helping people.

Had my first routine service appointment last week after buying a new Toyota from a Phoenix dealership in the fall. Service at Desert Toyota was fast and my service provider Mark Morrison was friendly and helpful. I mentioned a few minor concerns I had and was booked in for the next week to get them checked out. My car was washed both times prior to pick up which was an appreciated and unexpected touch.

Buying a car as a single female can be challenging. Luis was very personable, not pushy and did not talk down to me like I did not know anything about cars. I made my purchase late as they were closing and left my garage door opener in my traded car and he offered stay so I could pick it up. I was tired and we scheduled for the next day where he took the time to show me the electronic features of my Rav 4 Prime and did not rush because the sale was done. Eli the finance guy was also very thorough and friendly in explaining everything. I also have to say the customer service that I received from everyone there was top notch with politeness.

Needed a car after my last vehicle was stolen. I hate dealing with salesman always so pushy and linger around you. Happened to come to desert Toyota by chance. Was happy I did. Spoke to Atticus very chill and knowledgeable guy. Doesn't linger around or push you to buy anything. He listened to what I wanted and didn't try to up my down payment or move the needle on my preferred monthly payments. I got the vehicle I wanted and was a smooth process all around. Definitely check them out first and ask for Atticus👍.

Katrina helped me so much by getting my key fob programmed on the same day. I had no spare key and I was trying to get back to California the same day. As soon as I got there she helped sign me in quickly for service. I was out of there within an hour and a half. While we waited, Andrew was kind enough to show us some vehicles we've been looking at online. Everyone here was very friendly. I highly recommend this place for service or purchasing.

Todd and service team! I hope you see this! Thank you for your quick help in getting my blue rav 4 back on the road! Helped me clip my car wheel well in no time, the rattling was so loud I thought something was seriously wrong at first, but it was just a small clip missing. You made my day and deserve the world! Much love 💚

Reanna was knowledgeable and helpful, made the experience well worth it. We ordered a vehicle, so we had to wait awhile for it to arrive but Reanna did an excellent job of following up without having to be prompted. The tech on new cars is incredible, and Reanna made sure we were all squared away before we left (see picture showing my wife how to use it). Mike in coverages did a great job explaining all of the service packages and wasn't pushy...made sure we picked coverages that made sense for our family.

Joseph Hodge car sales person Very professional, very educated in the cars that he showed me. Listenened to my wants in looking for a car. Went way and beyond in helping me select a used car that I was very happy with, very knowledgeable. Made sure me and my sister were comfortable offered water. So impressed with the whole atmosphere of the company that I would recommend this car dealer to any of my friends and family. By the time I left everybody new me by my name. I felt literally like I was family. Great job Joseph. From Angela who purchased the RAV4. Say hi to everybody.

Desert Toyota went above and beyond our expectations. Communication between Kindra P., Jaime S. and James was seamless. Customer satisfaction is definitely their top priority, looking forward to making our next purchase from Desert Toyota (worth the drive from Las Cruces, NM).

David Melkumov is the guy who you want to work with. David spent generous amounts of time with us and educated us about all the cars. Polite, knowledgeable, straightforward, and not rude or pushy. He did absolutely everything to accommodate us. I guess “the timing” wasn’t right for us so ended up not buying a car but he did not make us feel guilty or none of that. If we decide to buy in the future, we will definitely buy from him - 100%.

Shout-out to Salesman Mike Ezrre for his assistance when I purchased my used Highlander in 2020, and with my Mom's purchase of her new 2021 Rav4. He was polite, informative, AND very patient with us while we were deciding on features, looked at their inventory, and test-drove a few vehicles before making our purchases.
Since then, Mike has called us about every 5-6 months to make sure our vehicles are still performing up-to-par and that we remain happy with our purchases.. we are!!
Additionally, Mom and I really appreciate the personal attention we always receive from our favorite Service Advisor, Erin Dean! (I've been a 'customer' of Erin's for 20 years!)
Lastly, we greatly appreciate the Shuttle Service and the friendly drivers who provide door-to-door rides when our vehicles are in for service or repairs.
Thank you, Desert Toyota!

Terry is the best service manager in town! He knows his stuff and is happy to guide you in making the best decisions in order to properly maintain your vehicle. After years of going to a competitor, I am sold on going to Desert Toyota for the servicing of my 4-runner. It’s a bit further for me, but well worth the drive. Thank you for a great experience.

Had a fantastic experience with Luis Lopez at Desert Toyota.So pleasant to work with, no hard sales pressure, the manager and finance guy were great, the deal was solid, generous trade in and I drove off with my new Toyota Crown! Highly recommend Luis and the team there.Tell him Holly sent you!