The Home Depot

Home Depot is becoming my go to place for learning more about how to do things to take care of my house.

I love that there is always someone there to answer my questions and they are truly helpful!!!

I like to do my own work and do the best job possible.

I have found out so much just wandering from the Garden section were I always go to inside the whole store.

There are nice friendly Employees who walk me over to an area and take time to answer question in a sincere way.

I had help from Dan in the Paint section. Dan showed me a product and told me it is used as a wood filler for the roof fascia for wood that has cracks. Good to know how to used the wood filler prior to sanding and painting with good Acrylic paint after it has fully cured.

Dan treated me as a valued Customer and I will always go back to places that sincerely take time to help when needed.

Thanks Dan and all of the wonderful Employees inside.

I also want to mention Renee in the Garden section who always makes my experience fun. Renee knows her stuff and has worked for Home Depot 22 years!

Thanks to all the friendly knowledge workers that are at the Broadway and Kolb location.

I would like to acknowledge Diego C who helped me with my Christmas tree purchase last night (Tucson at Broadway/Pantano). Despite being the only employee in the lot with at least a dozen customers, Diego kept a smile and positive attitude. He went above and beyond to trim the trunk so it fit perfectly in the stand. I’m sure he would have felt supported if his manager covered the shift change personally instead of leaving him alone out there. Still, he represented himself and the store beautifully. I hope management and corporate take notice. Integrity can’t be bought with a salary, you’ve either got it or you don’t. Well done Diego!

This store just knocked it out of the park!

I contacted the store asking if I could bring in my son's Cub Scout den as they worked on an adventure about tools. They agreed and we set a date/time.

I was only expecting them to reserve 3 kids workshop kits and let the boys build them onsite with store tools, but oh no....they went way beyond that!

When we showed up, manager-on-duty Anna asked to look at the requirements for the adventure. She said they had something a little more challenging in mind for the boys. Now, I'm no tool or home improvement expert, so I deferred to her judgement.

When all the boys were there, Anna personally led them on a tour through the tool section. They touched tools, shared what they recognized, and talked about tool safety.

Anna then took us back to a corner of the store where they had set up a makeshift table and had a pile of beginner tools to donate to each Scout!!! WOW!

Anna talked them through each of the tools and then another employee, James, came over with precut 2x4s. Both Anna and James spent the next 1.5 hours with the boys showing them how to build step stools with the tools the store had gifted them.

Oh man, can you imagine the thrill these kids had? They were totally into the whole project! They made noise, made mistakes, asked questions, and even learned about torque.

I loved that Anna and James made the evening special for the boys. My son, for one, cannot wait to build something else with his dad USING HIS OWN TOOLS. I went back to this Home Depot location to buy all the components for his next build.

Home Depot earned my loyalty through this AMAZING experience. Just wow!

The employees that work at this facility especially at the return department, go WAY ABOVE AND BEYOND for their customers!! I do return things quite frequently. Hence how I have a better understanding of the return team and it's like this... very organized very well. They put the T.E.A.M in the word team by the way they orchestrate wonderfully together! They're very on it! They know what they're doing they do it excellently the gentleman that I'm assuming is manager or supervisor of the team, I have to applaud him. Because he did an excellent job with everything as far as training ect. The whole store in general, well I can't say enough about the employees at the El Con Mall home Depot except that you all need to be recognized with a nice raise for the great customer service great organization great knowledge way to go guys!!

Best service with Duncan! Came in to just to look at wood for a project. But he was able to cut it to size for me so I didn't have to and could fit it in my car and take with me that day. I overheard him that he was supposed to go on lunch but he didn't make us feel like a burden at all. He just stayed and helped. He even stopped and helped me pick a better piece of wood so I didn't have a warped one (I hadn't noticed) He was kind to my toddler while cutting so she wasn't startled. He was just a great representation of what you want for a company. In a time where customer service isn't a priority he really made us feel like we had someone helping and answering questions. Thanks Duncan!

This is a really good Home Depot location. I've found that the employees in this store seem to not only be a little more knowledgeable than the ones in some of the other Home Depot locations, but to also be friendlier than most. I've had them let me into isles that were closed off when I told them what I needed, and not once have I gotten that "I can't believe you're asking me that" attitude that you all too often get. I'm getting older now, and when I have asked if someone could help me load up heavier items for me, they have had me puke up to the door, someone hustles right out and practically had it loaded before I can get out of the car to help, and they are so nice about it too. A return has never been an issue of any kind, and they have even looked up what I bought and when on an occasion where I was going to return an item I had lost the receipt for, and were able to help me anyway. I think this location is just a bit of a cut above the norm.

Always find what we're looking for, but recently purchased some appliances (washer & dryer) & the employee who helped us was exceptional. Plus, we couldn't get the same washer/dryer until late October with another big box store... only a 3 week wait with Home Depot. Saved me from spending a lot of time in a laundry mat.

Very friendly staff here tonight! 12/28 6:08 pm. Autumn, James, Abby and Hannah really stood out with how helpful they were! Thanks & you are all appreciated!

One of Tuscan Home Depot best and busiest stores, clean nice and neat. After all it is the Home Depot. Very nice staff.

Mr. Bud Estel is a wonderful employee and person. He saw me in line with an expensive caulk gun (professional use) and helped me find the caulk gun for home work I needed, which saved me at least $15. He was so helpful, so kind and I want to commend him and this store for employing such a wonderful staff. Thank you Bud!

If you are in need of tools and building materials you’ll find it here. However asking an orange vested individual if they sell hammers and nails and if so where you could find them. Only to get a blank stare before saying “um I’m not sure” then getting on the intercom to summon another orange vest that has actually seen a hammer before and remembers which isle it was he saw them. This isn’t Home Depot’s fault. When the only tool the majority of the available entry level employees have ever used is a joystick. And when the first 18 years of your life was spent on the couch in front of the TV exposure to normal everyday items is almost nonexistent. Just think these are the people that will be the ones in charge in the near future. It’s too bad that God is just the most popular imaginary friend that has never existed so he won’t be able to save us all.

Clean, well stocked location with lots of friendly and helpful staff. Excellent tool selection as well.

I love going to Home Depot whatever city I visit because there s always someone there to help with my questions. On this particular visit I needed help with adhesive and Darren got me the correct one that fixed my issue. Thank you.

Awesome people works there. Shout out to Tom Kennedy he is an amazing knowledgeable person helped us getting what we were look for :)

Home away from home since DIY is my favorite thing to do! This store is clean and employees are attentive offering help on their own!

I would like to give a great review to the two girls who work in the rental dept at home depot East Broadway and pantano location. Sara and the other girl I’m not sure of her name. But these girls are very helpful and knowledgeable. There always ready to help in a great mood and Sara literally made my afternoon. Great employees both of them! The deserve the best!

I am refurbishing chairs and recovering chair cushions with waxed cloth from Cameroon. This Home Depot has been my go-to for paint, nails, an electric sander, and masks! They have everything any person needs to get jobs done! Great staff, too!

When they say “let’s do it”, they mean it. This is the place to buy what you need to get things done. For professionals or weekend projects they have it all. They even have tool and equipment rentals if your job is really big in the yard and involves chipping, clearing, or trenching !
Friendly and helpful staff.
Seems safe to shop with COVID protocols in place. Also, lots of pretty good sales of things you need but don’t know you need...like a wet/dry vacuum! Finally, they sell seasonal stuff so go get those Christmas lights now!
VictorB

Awesome Halloween decorations! Typically I prefer other stores for home improvement supplies but the Holiday decorations here do take preference over them all!
Assistance from the staff was also greatly appreciated as our main monster was quite heavy 😬

Every time we visit this store it is the same story, it seems as though there is always someone in every aisle waiting to help or answer any question that they can and if they can't answer it, they know where to send you to find what youre looking for. Now today we visited the rental department hoping for help with finding a hand held paint sprayer we could rent instead of paying 300 for a new one. Although we did not find what we were looking for the attendant was extremely helpful and had advice as to our other options that we should look in to, and as usual he was one of many that always make us feel helped and always feel as though we are very welcome in our ownlocal Home