Virginia Employment Commission

If you are able to get a hold of someone here they are the BEST one to call in my opinion. During the beginning of all this Covid mess I had a lot of questions! They are the ONLY office that was helpful. Without them, i wouldn’t of even started reviving my unemployment money because I was doing my claim all wrong. All the other unemployment offices said they couldn’t help because they don’t do a anything with PUA but this office went out of their way to find out the information and relay it to me. Now if I have any questions I just call and call them until I get someone because they are the only office I trust. Hope this helps!

Very nice and helpful staff.

Very helpful! Much better than trying to get help when you call the 800 number!

During the gigantic layoffs due to Covid 19 this office is the only one in the state of Va that has went above an beyond to help people calling their office...These ladies and Gentlemen deserve a 10 star rating an this office should receive something gigantic when this is over..Thank you Everyone from this office

You should know what to expect

Been calling for days, either goes to voicemail or is busy. I cant get anyone to answer the phone. The other automated messege to check on payments says I have an outstanding issue and I cant even get ahold of someone to find out what it is.

Tried to get a little help because hours were cut where I work. Nothing. That has no problem throwing the extra $600 at people during covid. Which I worked through the entire thing. Yet I can't get a little help until work picks back up? What's the point in having an unemployment commission then?

They do not answer their phones at all. They do not care to help people. Absolutely unreal. I’ve called day after day with no response. It’s either busy or it goes to the voicemail which doesn’t even allow you to leave a message.

No one ever answers the phone. now all calls are routed to richmond.
We just want answers to questions and no one will help us.

And the new system that went in to effect is down for maintenance and people answer phones are no help.

They wouldnt get any stars

At this point, out of money and with no prospects or hope in my future, and no options for getting help from the VEC, I think I may consider pulling the plug on this life. At least my four kids will have a body to eat and maybe life insurance to help out....

Been trying to reach someone for 2 weeks now with all kinds of numbers, do people not work or something like this crazy no one answers just hangs up or busy line.

Terrible service !!! All I get is a message that says please don’t contact us we don’t know either!!!