Farmers Insurance - Tracey Wells

Update: Oct 2022. Still working with Tracey. Recently had a claim that I had via corporate website. It was taking forever to get a response from anyone like multiple weeks. Finally called Tracey which I should have done right away, he made it happen within 48hrs. Farmers is a good company but not all service is equal especially when dealing with corporate adjustors. Happy I have an established relationship with someone i can call anytime.

Been working with Tracey since 2017 and he has definitely gone beyond expectations. Very flexible and trustworthy. In the past with other insurance companies I had to actively go to them for any discounts I'm eligible for. Tracey actually called us and said I looked at your policies and if I do this and that, I can save you several hundred dollars and we did. Also likes how he calls you back same day or next day mostly if you need him. Highly recommend.

Great communication. Fast responses. They are personable and professional and work hard to meet client needs. Years ago, before this mostly remote times for our initial meeting Mr. Wells met me at location in between my work and home due to my crazy work schedule. That showed how dedicated he was to his clients. I definitely recommend this agency to anyone with insurance needs. You guys are doing a great job!

Tracey & Sonya Wells has always given me good customer service. They have always provided good & knowledgeable customer service. They take the time to make sure you understand all your policies. I’m truly glad I have a agency I can trust to handle my business, keep up the good work because I plan to be around for awhile.

I have been a customer of Farmers Insurance for the past two years in the areas of home, life, and auto insurance. I am proud to say that I am more educated, informed and satisfied with having Tracey Wells as my sales representative! Tracey Wells is an outstanding well-informed professional in all areas of the insurance model. He's very ethical, honest, trustworthy, and compassionate with providing my family and I the best coverage to keep my family safe and secure. I'm very appreciative to have a great customer relationship with Tracey for years to come!

Awesome service! My husband purchased a new car and my policy almost doubled. Started shopping for insurance and Tracey was quick and knowledgeable with my request. He was also able to get me signed up same date and ended up saving my husband and I. Thank you!!!

Tracey was fantastic to deal with! Not only was he patient, he was thorough. I made no secret that I was looking at other rates and he didn't try and talk me out of that. He wanted to make sure I was getting the best policies for my family regardless if I went with him. His expertise and care are through the roof. I highly recommend doing business with him and feel very confident with who is looking after my family.

We love working with Tracey. Very nice guy and very professional. He thoroughly explained the policies (home & auto) and worked with us to determine exactly what we needed without overselling coverage we didn't really need. He is always very responsive to messages. We like having an agent in a local office that we can visit face to face when needed.

Tracey is very knowledgeable about Farmer's Insurance products and was very willing to spend the necessary time with me in order to satisfy our insurance needs at a cost within our budget. Afterward, his regular follow-ups have been welcome. Thank you for making us feel valued as customers!
Rich B.

Tracey Wells has been the best insurance agent I've had to date. He was able to cut my auto insurance by 40%+, while raising my policy benefits. He helped lower my home owners insurance policy as well, and again, raising the policy benefits. I would highly recommend Tracey Wells to anyone interested in saving money, while providing better benefits, and always providing exceptional customer service with personal attention to me and my families needs, Bruce P.

We moved and acquired new insurance a year ago. After talking to multiple companies, Tracey stood out with his knowledge, and great customer service. Now this week we added commercial insurance and he went above and beyond to speed up the process since we were in a time crunch. He just reiterated what a great decision it was to switch providers/agent. Tracey is the guy for all your insurance needs!

Tracey Wells is extremely knowledge in various lines of insurance. Tracey helped to identify risks in covering my most valuable assets and hot to save money monthly. Tracey and his staff are professional and always available to help. If you are looking for excellent coverage, great customer service and integrity, I recommend that you reach out to the Wells Agency!!

Tracey Wells is an amazing Gentleman with a passion for customer service. I have interacted with numerous insurance companies and agents, but no match for Tracey. I would love to give 10 stars for how he takes care of his customers’ needs!

Tracey Wells is a terrific insurance agent. I especially appreciate the fact that Tracey sends an e-mail PRIOR to sending the renewal notice to let you know what your new rate is going to be, and offers suggestions to lower it if it has gone up (though it hasn't so far). Tracey is professional, courteous, and responsive.

I have known Tracey for longer than he has been in insurance, and I am impressed with the depth of his knowledge in the field. My wife and I have been able to lean on him for his expertise in risk management. He is always professional in his conduct, and thorough in explaining to customer all of the complexities of the confusing field of insurance.

This branch is great. Anytime I have called I have always gotten to speak with someone. Tracey has always been very diligent and informative with any issues or questions with the policies that I have. Would highly recommend this branch if you’re in the market for new insurance. The prices are great, especially for the policies that you get.

We have been greatly benefitted and served by Farmers through Tracey Wells. Not only have our homeowners and auto rates been lower over the last 3 years, but Tracey and his team consistently deliver timely and professional service. I highly recommend Tracey Wells and Farmers. Thanks Tracey!

I just opened three new accounts with Tracey and Sonya Wells. I found them to be the consummate insurance professionals—knowledgeable, thorough, and sensitive to my individual needs as a client. They were able to offer me options that saved me almost $1000 dollars when compared to my current insurer. I highly recommend them to everyone.

Tracey and team have done a great job managing my services. Whenever I need an update or change to my account they are quick to respond and always helpful. I’ve had a couple of changes on my account and have never run into issues. Everything is online or over the phone, which works very well for me. Glad to have Farmers representing me currently.

The Wells Agency was a very pleasant experience. I had been with the same insurance company for 15 years, and every year my premiums increased, even though I hadn't had any claims on my home or cars. I went and talked to Sonya and Tracy, not only did they save me a lot of money, but I left there with better coverage on my home and cars. They took the time to find me every discount they could find. I highly recommend that you talk to Sonya and Tracy Wells before you get insurance anywhere else. Not only will they get you the best price possible along with the coverage that you need, but they are really a pleasure to deal with.

Professional. Knowledgeable. Excellent customer service. Very accommodating with my work schedule. Consistently went over and beyond to provide my family and I with the best coverage. Family atmosphere. I would strongly recommend Farmers Insurance - Wells Agency to anyone looking to switch or start insurance coverage. My husband and I started a new life insurance policy with the agency as well as switching over our home, auto and business insurance policies. Please visit the office. 😊