SERVPRO of Southwest Raleigh/Holly Springs

SERVPRO just completed reconstruction on my home with professionalism and quality craftsmanship. Carlos, Dane, Zack, and their teams ensured the process went smoothly from start to finish. Now, I just need to unpack boxes and put my belongings in place. I would highly recommend SERVPRO for anyone with reconstructive needs.

Mike F & Nate did a great job drying and cleaning up my house after a water leak. They were attentive, on time, and easy to communicate with. The team even wore shoe covers inside my home as to not track dirt everywhere.

I'm thoroughly impressed with the service they provided and would recommend their team to anyone who needs it.

Carlos and his team were wonderful during the restoration process. They were dedicated, patient, and address all of my needs. My home is beautiful thanks to them. I would recommend them for restoration needs.

Dane Hansen is absolutely the best of the best. He’s incredibly hard working and sincere. In my experience, he is competent and able to handle all situations. Highly recommend !!!

Mike Greco and his team is AWESOME. They came and diagnosed the problem then consultant with us before process further. After we were on the same page, the repairing and cleaning is fast and easy. Greatly appreciate their effort to tidy things as before they come. Totally recommend.

Last week my wife and I had the unfortunate pleasure of having our new to us house's septic tank back up. This cause substantial flooding on our ground floor. Once we realized the extent of the water's reach we called our local SERVPRO.

Mike Greeco and Frank D. were dispatched out to our residence and arrived within an hour or so. They got right to work and explained everything that they were doing along with answering any questions that my wife and I had.

Once everything had been evaluated, they elaborated on what would be being done over the next few days and began removal of the damaged articles.

Mike and Frank epitomize what one would want if they were in my wife and mines situation. Physical presentation, personality, and professionality are all top notch with these two gentlemen. They have set the bar very high for any further service from SERVPRO.

Wonderful service! Mike took care of all the mold caused by the water damage. He did an excellent job and was fast and efficient. I would definitely recommend calling Servpro Southwest Raleigh for your restoration needs! They are very professional and get the job done. If you’re lucky, Mike will come out and help

I am Director of Operations for a local Tropical Smoothie franchise and I have a location that is next door to the terrible fire that almost completely destroyed the Med Deli in Chapel Hill. I was fortunate not to have any physical damage but we wanted to make sure that, because of the dangers of prolonged smoke inhalation, that we took the proper steps for our team, or guests and the community. Andy Young, Marcus Clinton and Matt Furry answered my call immediately. Matt came out the very next day when the fire department cleared the area and assessed the situation and Andy and Marcus showed up the following morning with equipment to do an Ozone treatment to handle the smell. They were professional, timely and extremely knowledgeable and 24 hours later, my cafe smells like we first opened. There is enough stress worrying about your people and dealing with insurance claims to worry about air quality as well and they took that stress away! I also own a real estate company and I assure you, I will never use anyone else. They are above reproach. Thanks guys!!!

Mike Greco is a cut above the rest. Be it his professionalism, the attention to detail, it’s unmatched throughout the industry, it’s who I’d want supporting me in time of need. His motivation stems from his pride working for a great company. It’s been great to see him continue to grow in positivity ways day in, and day out. Trust Mike, all the way!

Thomas, Mikey, & Dane-Contents team we’re a great team to work with. They arrived on schedule, communicated well, and performed the services contracted. Any questions I had were answered promptly. The team members were pleasant, courteous and efficient. They handled the contents with care.

I am so happy to hear that Shawn Sergeant is working there now! He will make a great asset to the company.
I had the privilege of working with him for over 4 years and he is a great person .
He will go above and beyond for the company !!!

Dane overall is just an amazing and sweet person. He listens and also understands the problems that customers have and does not hesitate to fix them! He has a sweet soul and anybody working with him will feel his energy through the room!

Mike Greco is an amazing friend. I've known him for years, great to see him working for a great company and excelling at his career. His positive attitude and relentless work ethic are a marvel to behold.

My family recently worked with ServPro to do a demo and remodel job on our townhome due to water damage to our property.

I have high praise for the ServPro team and everything they did to make the process efficient, timely and seamless. The entire team was responsive and accountable for all the jobs that were performed during our remodel project.

Led by Carlos Colon as the day to day contact and project manager - I am very appreciative for all that they did. The job was handled and completed with professionalism and everything turned out like we expected - even better than expected actually.

I appreciate Carlos’ flexibility and responsive actions in working with us on the entire project.

A job very well done by ServPro and Carlos Colon !! Thank you for being there when we needed you the most.

This unique and talented team of professionals are DEFINITELY those that you need saved in your iPhone or Android.
If you are a resident or a business in Southwest Raleigh, you are likely to experience the really high anxiety experience of a fire, water, mold or other damage type.

In today’s world, finding true professionals that know how to execute, get started and explain a scary process, this team is above the grade.

Having trained professionals, large investments into state of the art equipment and experience for big and small situations can certainly make a bad situation much more manageable.

I meet and even mentor 100’s of restoration disaster companies across the US and I’ve found this team to be easily in the top 1% of those. I put my name on it.

Dane Hansen is an exceptional estimator for contents, he is know for his meticulous attention to detail in writing estimates. His adeptness in communication and collaboration with homeowners ensures the approval of the best estimate. Furthermore, his proficiency in scheduling and continuous support throughout the process further underscores his commitment to excellence.

Jose is a very respectful guy! He is professional at what he does and gets the job done in a timely manner. I would definitely recommend him for any job!

I recently experienced flooding at my older split level home due to a burst main pipe. Mike Greco was able to help me out tremendously with not just the water removal but with drying, cleaning, and mold prevention. I highly recommend Mike and SERVPRO.

Dane and his team at Servpro of Southwest Raleigh are great!! Communication and scheduling are made a priority. Their services are friendly and professional and they know how to streamline the entire restoration process - Exactly what you need when filing an insurance repair claim.

My experience working with this branch of Servpro was excellent. I had the pleasure of talking with their youngest associate Nate and his teammates, Mike and Tegan. Kind and hard-working, highly recommend. A+