Durango Motor Company

Bought a truck from Derek Romero. He is a young kid working hard to come up in the sales world and is doing a great job. Helped with the easy stuff like showing the truck but also walked us through the paperwork like a professional and asked all the right questions. As someone who started selling when I was his age I was very pleased with the whole experience. Truck was clean, tank was full when we picked it up. Thanks Derek!

By far THE smoothest and easiest process I’ve had with getting a vehicle! 5 STARS FOR SURE!!!!! My sales rep was Caleb Newman and he’s made today very easy for me. He made me feel welcome and reassured me of everything I was unsure of, as well as promptly answered any questions I had! He helped me find/get into the best vehicle for my situation and it all went so smooth that I thought I was dreaming. Thank you so much, Caleb!! This dealership is amazing and treats everyone with respect and care. Come here and look for Caleb!! He’ll do anything and everything he can to help you get into a new car before the end of your visit!

Yet another great experience with Durango Motor Company today. I needed an oil change for my truck and they were just changing procedures to make things more efficient for their customers. I came back later and they fit me in, finishing the job--as usual--with superior workmanship, reasonable fees, and hospitable service. Thank you Tom (GM) and DMC for all you provide for our region with auto sales, mechanical services, parts, body work, and employees who do their best each and every day. We are blessed to have you in Durango!

Another great oil change and tire rotation. Will be back.

Follow up-

Well it seems the 5 bolts were rusted holding the skid plate. They initially wanted to charge me for new parts including bolts. No mention of this in the receipt from this trip. Once the receipt was provided they gladly made the repair at no cost. So hats of to the team for standing behind their work. Pro tip - save your receipts people. And yes, I plan to use them in the future. Busy place but great to have the service in Durango.

This review is not about a purchase. But about the amazing act of kindness from a parts person who went out of his way to help me. Long story short.. I was on a road trip and got a flat in the middle of nowhere with no service. I'm about 5ft nothing and drive a lifted truck.I was struggling with my big tires,Thankfully Derek from Durango motor company stopped to help me.He was so kind and finished up the job..I owe him a huge thank you and Bless you for stopping to help because that kind of kindness is hard to come by these days. We made it home safely thanks to your helping hand.

Fantastic experience working with Beau in sales and Tanner in finance

** Beau - Went above and beyond to find the right car for us(1 month)! He took time to answer all our questions and even stayed after to show us all the features on our new car.

** Tanner - fought to get us the best rate, which way lower than any competition. He explained all the forms and warranties well!

Durango motor - Thank you to the Beau, Tanner, and the sales managers for ensuring our vehicle was/will be above expectations! I’ll see you in a couple years for my next!

I purchased a 4-Runner this week-end and I’m so very pleased with the decision. I feel more secure and safe sitting up higher and having 4 wheel drive versus my old SUV. Eric was a perfect match with his calm demeanor and professional knowledge in assisting us in the process. Thank you Eric for making sure we had everything the way we wanted.
Durango Motor Company and all the staff we encountered exceeded our expectations from star to finish.

Jordan Stanley at Durango Motor Company was so thorough and patient helping
me purchase a beautiful pre-owned Audi with low mileage. He explained all
the car features, and described to my satisfaction the after-market
warranty that I purchased, along with the bumper-to-bumper inspection.
Jordan helped coordinate the purchase and installation of the accessories I
wanted, too. He was an excellent communicator and made the process easy
during my very busy work week. My trade-in was fair market, too. Such a
win-win!

Went in yesterday with a specific vehicle we wanted to look at, and as we walked in
we were immediately greeted by Eric (Simon. Want you to get credit in the case there's another Eric bro) He was super cool and calm, he answered any question we had being sort of inexperienced purchasing a car from the lot. He made everything quick and easy! Super awesome employee. We were glad we got the experience with him! Shout out Jaylen who helped us finalizing the paperwork! He was a really friendly and awesome too!

I’m in LOVE with my Beautiful Blue 4Runner we
Purchased from Durango Motor Company. Garrett took such amazing care of us. He made shopping and buying a car stress free and enjoyable. He made sure we had everything we needed. We left there with not only a beautiful car but a friend. Thank you Garrett!

In the past I had learned to avoid Dealerships because of Sales pressure tactics. However, my recent experience with Caleb at Durango Motor Company totally changed my view as he made the experience easy and enjoyable explaining everything and guiding me through the purchase of my new Toyota Tundra! Thanks so much Caleb to you and your team

Last weekend we had the pleasure to have Alec D. L. and Harold S. assist my husband and I with our new purchase. Their patience, professionalism and kindness to find the perfect vehicle for our needs was greatly appreciated. Thank you both! Service at Durango Motor Co is always top notch. This is why we keep coming back!

Exceptional service from start to finish at Durango Motor Company! Carl, Sean, and Jarred were incredibly attentive and knowledgeable as service advisors, ensuring every concern with my car was addressed promptly and efficiently. Eric, the mechanic, exhibited unparalleled expertise, diagnosing and fixing the issue with precision. My car runs like new again, thanks to their expertise and dedication. Highly recommend this team for any automotive needs!

Kamil was amazing from the start of the transaction. We live in another state, but fell in love with the truck on Auto Trader. From the start he was very attentive and completely went above and beyond. When we got to the dealer, the experience was A+. The finance manger at the time was also great (not what I usually expect once it gets to that point). They made us feel welcomed and our business was truly appreciated. Top notch customer service at Durango Motor Company! Even 200 miles away, it will be the first place I look when I’m ready for my next vehicle!

I'm very picky when it comes to car shopping, but I found exclactly what I wanted at Durango Motor Company. The only problem was, I live 12 hours away! Zach M. was amazing through the entire process. He took a thorough video of the entire car, inside and out and checked every feature for me, making sure everything worked. He went above and beyond to help me through this entire process, which made the whole experience so easy. He even checked on me during my travels to and from the dealership to make sure I made it safely. Even though I live 12 hours away, I would definitely consider buying from him again!

I came into Durango Motor Company with quite a large wish list and not much knowledge, as I had never bought a car from a dealership before. Caleb was so kind and patient as he walked me through the car buying process. He was very knowledgeable on all the different vehicles I wanted to look at, and he was so patient with me as I asked a wide variety of questions to ensure I was making the best choice on a vehicle. I cannot express enough gratitude to him for making the process as easy as possible and being so communicative with me before and after I left the dealership as well. I highly recommend him (and the dealership as a whole).

My name is Toby and my dad got car today and Caleb Newman helped us and he did a great job. I would recommend him because he is kind and he did a very good job helping us.

Caleb Newman was amazing. He took his time and made sure that we got everything we were looking for. Pleasant interaction, very kind and made sure to find the vehicle I wanted.

I also left a review on the Durango Kia page, however I wanted to leave the same review for Durango Motor Company, we absolutely love our experience with this dealer. Here is the same review from our experience on the Kia side. We visited Aug 17,2022
"Loved this dealer! I called them back in January while hunting for a Telluride. I spoke with Martin, and he was able to order one for me exactly how we wanted. The wait was long but well worth it! They did not charge any markups like all my local dealers are doing, no mandatory addons or secret extras. These guys are the best. Thank you Martin, Jason, and Vanessa! 10/10 everyone here is beyond amazing."

Brandon Cruz is the best sales person we have ever bought a car from! He explained everything about the 4 runner and the purchase process. He even brought the car to our home in Bayfield to help us out. Durango Motor Co. Is a very outstanding co. We have been customers for almost 10 years now & have 3 other Toyota vehicles. Thanks Brandon!