#1 Cochran Hyundai of South Hills Parts & Service

(Out of town reviewer)
Nice clean location with ample space to sit and get your work done (with FREE BEVERAGES!!) while you wait for your car. Folks seem really nice. I came in for a problematic brake light issue and after three trips finally got it resolved. I drive long distance a couple times a month so they suggested some extra safety measures that needed to be refreshed. I can only WARN out of town people from bigger cities that no Hyundai servicer near me, including this location, had any appointment slots for service for a month+ (which im learning is Pitt problem) so I had try walking in a couple times to fix the issue. Thanks Carson and Chris!

The 5 star is based SOLELY on the service department. GREG, CHRIS, RYAN, rock it each and every time one of our vehicles need service. They find the time and space to make it happen. Always keep you updated and informed. Never been disappointed...

Now, with that having been said. I entered today from the front street entrance. A young lady wearing a burgundy top, and long brown hair, was sitting behind front counter. She WAS way to busy on her phone, to greet me, direct me, let alone even acknowledge i existed. IF this is the job, i want to apply..i went to the service area, saw my 5 STAR service team, got my keys and paperwork. I decided to stop in the showroom and browsed over the white ioniq5 and red sante fe on the show floor.. NOT once did any of the salesman bother to get off their backside and walk out and engage me. 3 different individuals doing nothing from my perspective...I know they work commission, so it befuddles me why none cared to see" what I'm interested in". Ive had 4 different Hyundai, so i intend to stay brand loyal. OBVIOUSLY, 3:30 pm on a Thursday isn't high volume sales, but why not see what might happen...Time to look for a new dealership for the sale, and just let the GREAT SERVICE TEAM do the rest...
As for the saleteam, just keep playing with your phones and see how that works out...

I just had a horrible experience with Pep Boys that lasted over 2 months. These guys got my car in quickly, identified the problem right away, and I was back on the road running great again. They've got my business.

Everything about this place was welcoming, transparent, and they made the purchase easy!!! 10/10 would recommend.

Took care of all of the Recalls on my company's fleet, appointment was quick and cars were returned promptly.

Ryan in the service department is the GOAT. Super friendly, good communicator, got my car fixed quickly. Give this man a raise!

Went to Cochran about recall. Service department was great.

Got my first new car there Joseph was great salesman

Fast and easy experience buying a new Hyundai. Jarred Dukes was a great salesman

Ok

Quick & efficient

Dacotah and Lucas are the best. If you're in need of a new or used vehicle, go see them.