Giant Eagle Express Pharmacy

I will agree, Katrina is the most miserable and rude person ever. I've even reported her to management before and obviously nothing was done about it. That aside, I don't understand the terrible reviews for this location. The pharmacist and certain techs have continually gone out of their way for me, the texts are convenient and I've never had a problem refilling a script or getting them to reach out to doctors for a refill. My scripts are always filled quickly. Some of the employees are simply the best I've met and I truly appreciate this group and all they've done for me over the years.

My prescription was ready for me to pick up when I arrived. I was in and out very quickly. I had time to shop while I was there. Great place to Visit Y'all. Had lunch while I was there too. Will be back again soon.

Pharmacy Tech Katrina is rude, lacks people and customer service skills and should remain in the background not at counter or drive thru she is representing this store and company poorly, dealing with her has me seriously considering changing Pharmacy, she's miserable.

Don’t use this pharmacy for anything important!!!! This is the only pharmacy that does not receive a single order from ANY of my many doctors. And I’ve used many pharmacies. Whether it’s an antibiotic, psych meds, or anything in between, there is always a problem. And then the techs have the audacity to blame me, the doctors, even other pharmacies, then give me attitude when I request help rectifying the problem. This isn’t just one time, this is the 7th time (out of the 7 times I’ve used that pharmacy) and I’m just now finally fed up. I’ve never even made a negative review, but I’m just so angry with this place I keep having to go without vital medications because of the Jean, and not so bright, techs there. I’d give zero stars all around if I could.

Horrible horrible horrible. 3 times I have had a prescription for my baby and called ahead asking it please be ready so the baby isn't going nuts in the car and all three times I've waited over 20 minutes once there. The techs are rude and unprofessional when I kindly ask if there is a reason why the prescription cannot be ready if I called ahead they roll their eyes and walk away. I will not be using this Pharmacy again

The pharmacy tech Katrina made me feel like a drug seeker for simply asking a question about a medication I am prescribed.

I am so tired of being in line to get waited on & someone drives up to the drive thru and they wait on them first. Take care of your inside customers first