Mattress Firm Gibsonia

Nicole was very knowledgeable on the products that she was selling. She asked what type of sleepers we were as well as what are budget would be. Then she suggested options that would fulfill our needs. We never felt pressured into buying a certain brand or buying at all for that matter. We feel comfortable (no pun intended) about our choice and will recommend Mattress Firm and specifically Nicole to our friends and family!
Thanks Nicole!

our sale girl Amber
was very helpful with us
gave us a lot of time to try different beds never rushed us and was very conscience with her comments/answers
if she didn’t know an answer to our questions she asked instead of just giving us any answer
would deal with her again no question

John was great at helping me the first time pick out a mattress and when I didn't love it and came back was helpful in the exchange process. Will give you all the time you need to figure out which one you want

Salesperson was informative and very helpful. John made the entire selection process easy. Would recommend.

Nicole was extremely knowledgeable on all of the mattresses in store and competitors. She was friendly, helpful, and not pushy. We enjoyed our experience with her.

Our salesperson Robert was great. He knew the products and answered our questions. Because of his service, we decided to purchase on the spot and forego shopping at other retailers.

Nicole was really informative, super helpful and sweet! She made the whole process quick and easy! 10/10

Mike was very helpful and informative in picking out the right mattress for me. I would definitely recommend friends and family stop by and see him.

Great experience! Explained everything thoroughly and was easy to talk too. Worked with Mark a second time for my sons mattress. He is exceptional!

Mark gave me excellent information which helped me to choose the right mattresses. Ryan closed the deal with great info as well.

Michael was great to deal with. He was very nice and helpful! I will definitely recommend him to other people.

Staff and finance was awesome got my granddaughter a new bed for a great deal

Mark, the Manager of the Gibsonia Mattress Firm made me feel welcome and at ease. Mark took the time to understand my needs by asking targeted questions. His knowledge and expertise were evident as he explained the features of each mattress and helped me find the perfect one without pressing me for a purchase. The service was exceptional, and I truly appreciate the genuine care he showed. If you're in search of a great mattress buying experience, I highly recommend visiting Mattress Firm in Gibsonia. Ask for Mark if you want an exceptional experience!

Mark at the Gibsonia store was fantastic! He asked a lot of questions of us about our sleep habits, had us sample mattresses until we found one we both liked, and explained the bedding system to us. At checkout he explained everything to us so there won’t be any surprises. Excellent customer service and attention to detail! Highly recommend. Very knowledgeable on his products.

I went to get 2 mattresses and 2 beds for my kids. Nicole was very nice and very helpful, also very knowledgeable. She got me the beds and mattresses I wanted and I was on my way. Very smooth transaction.

Robert was extremely professional and informative in helping us with our mattress selection.

I was pleasantly surprised by my experience here. I fully expected some cheesy sales pitch. I was greeted by Mindy who was very friendly! She listened to what I was looking for and gave me several options to consider in different price ranges and didn't try to upsell me. I had many questions and she was able to help me through them all. Thanks for a great experience, Mindy!

John at the Mattress Firm really listened to what it was that I needed in a mattress before he started showing me any. After that he helped me select one in my price range and made sure it would be delivered when I needed it to be right on time! I’ve used them before and they don’t disappoint. I don’t even shop around for mattresses, I go right to John at the Mattress Firm.

Nicole that was soooo very kind & helpful getting the things set up to obtain the bed that works good for my son with comfort & helpful with pricing. Thank you. I applaud all the areas she reviewed & helped us with.Thank You.

John was absolutely amazing! So helpful and knowledge about all the mattresses! Really helped us pick the best one! Anyone who is looking to buy a new mattress needs to go to the Gibsonia location!