UPMC Montefiore

Words cannot express the quality of service at UPMC Montefiore. My mother was hospitalized after surgery on 4-1-24. I was at the hospital on 4-4-24 on the 10th floor room N1063. Upon arrival we were greeted by Susie at the front desk, she was pleasant and even offered us coffee. When we entered the room, Tracey (Nursing Student) was changing out her bed. Her level of attentiveness and empathy was top notch . I was thoroughly impressed with the level of service. Lucy was also amazing and very attentive. Coming from California, I would have to say UPMC is the best with regard to customer service. I highly recommend UPMC Montefiore for any type of service , truly amazing.

I had a great team of doctors, my surgeon was excellent, nurses, LPN's, aids, PT therapists, nutritionist. They attended to my needs professionally and with care. Thank you all so much.

Had multiple experiences here from initial appointments through surgery. Every single employee was so very kind and patient as I accompanied my elderly parents. I really appreciated the convenience of the same say surgery parking facility as well.

Admitted past weekend for possible kidney transplant. Admitted thru Emergency and led to room. Pre-op testing initiated. My wife and 10 year old daughter in room. Nurses were outstanding. Brought wife and child drinks and snacks. Brought in 2nd recliner so they could sleep. Answered all our questions throughout night.
Early next morning, Tranpsplant team explained that transplant would not v, that unfortunately, transplant Tr

I am currently at UPMC hospital for an upcoming surgery on Monday. After almost a month of Indiana (IRMC) hospital overlooking, discharging me and sending me home immediately after having a bleeding ulcer before I was fully treated I spent almost 3 weeks trying to get treatment from IRMC emergency department I had enough and drove the trip to UPMC emergency department. The ER department was amazing and took action immediately to determine that the ulcer had created a blockage in my intestinal track and had to drain almost 3 liters out of my stomach before it had gone into my lungs. After a dilation treatment I was moved to the 9th floor and to this point my stay here has been amazing. Between the physicians, the surgical teams, the nurses and all of the staff I have encountered they have been so nice, caring and always with a smile. Some staff here on the 9th floor that have been truly amazing are Kerstyn, Amanda, Donna, Zac and Shawntell. I am forever grateful for the measures they took to save my life and care for me.

Here for multiple procedures for a family member over 2 years, and every single time, the staff is kind, helpful, and welcoming.

In the interest of full disclosure, I was here in September 2018 for a routine outpatient liver biopsy (I've had two liver transplants). Because I am a "tough stick" when it comes to IVs, they had to bring in "the expert." She did a PHENOMENAL job and I am completely serious when I saw I had absolutely no pain or discomfort at any point despite it being in my hand. The actual procedure itself was practically painless and the doctor and his staff were extremely kind and professional! While my idea of a good time is not a liver biopsy, the next time I need one I'll be coming here to have it done.

I was here for same-day surgery and had a wonderful experience. The doctors and nurses were very thorough and made sure to communicate every step of the procedure. I would recommend UPMC Montefiore for same-day surgery if it’s an option for you.

My mother in law has metastatic breast cancer, and has received care from many facilities and their employees over the last few years. On her most recent admittance she received exceptional care from resident doctor Yatim and doctor Sprague. Their compassion and bedside manner is unsurpassed. Thank you for a wonderful experience during a really tough time.

Very good place to go. Everyone is friendly. The Doctors care and explain everything to you. Dr Malik is the best!

Hello. I had a very extensive back operation performed on June 9, 2020 by Dr. Joon Lee. Every single department of the hospital was absolutely amazing starting with the fine people in Pre-OP on the 6th floor. I also spent a day in the ICU then up to the 9th floor. Every single person I was treated by or encountered was outstanding! I in fact am writing separate letters to the supervisor from each department that will actually include the names of all who took care of me as their efforts were commendable. The food and food service was also incredible and having been there for 6 days I had ample opportunity to enjoy. Absolutely the best omelet I ever had! Keep up the fine work!!!!

"Kevin" Charles Luster Jr

While out of state on a hunting trip I got vey sick. God brought me to this great hospital. They saved my life! My family and I received above and beyon the best of care. I want to thank the doctors and staff for everything. Thank you very much “Orange Team”!

March 2020 I had a toothache that was terrible! Montefiore's Dental Clinic was the only Hospital that had understand/mercy on me. They where extremely professional and pulled the tooth out that was causing pain during the Pamdemic. Thank You So Much for Understanding and Caring ❤ 😊!!! My new Dental Place.

The doctors are very nice and the operating rooms are clean. The food is delicious. They made me feel welcome.

Best friend had a double kidney and pancreas transplant surgery. Everything went extremely well. There is a brick oven pizza shop in the hospital that is very good also.

I have nothing but good things to say about the staff and any workers we came in contact at Montefiore. Your family members/friends will be in good hands with this facility.

I just had a liver biopsy done Wednesday March 27 th.2010. I love the ladies working in that department they were awesome really took good care of me

I was there about 8 months ago.I have nothing but good things to say about the nurses.Very pleasant and helpful.I always went to Presbyterian.Never again.

Transplant ICU staff is excellent and sooo caring and just so wonderful. Thank you for taking care of my dad!!

I will always have a soft spot for UPMC Montefiore.. 1958 I was born there.😁