White River Subaru Service Center

The routine service was cordial and efficient. My car was ready when promised. The personnel in the service office were friendly and respectful. I typically stick to the dealership for service so that my car's maintenance is performed as recommended and consistently recorded. Waiting room is spacious, clean, and quiet -- another plus.

Recently purchased a 2023 Forester here and highly recommend. Keegan was our salesperson and handled the transaction very efficiently and smoothly. Manager Mike and Dave were also very helpful. My third Forester but the best purchasing experience.

Nicholas was an incredible help. We've been shopping for two vehicles (mine and my mother-in-law's), and he was readily available, very honest (hard to find!), and pleasant. He helped us make purchases for both vehicles in advance of their arrivals. He also was efficient with notifying us about vehicle delivery updates. He clearly worked hard with all the customers he had on all the days we were there, and to my knowledge and at least for us, maintained a high level of personalized attention. Thanks Nick! Finally, the finance department knew of our need to immediately leave and did not try to chivvy us and bother us with upsales or hidden prices. On the final delivery date, we were in and out within an hour.

I highly recommend White River Subaru. They are competent, fair, and go the extra mile. And everyone I dealt with was not only friendly but genuinely kind.

My son and I were about to start our 10 hour drive home after a week long vacation in Vermont when my car starting acting and sounding unusual. I called White River Subaru on a busy Friday morning. Evan understood our situation and said he would do his best to at least take a quick look at my car. When we arrived, he test drove it with me, and managed to squeeze in a diagnostic despite their packed schedule. The entire time, he was helpful, patient, and kind. He made sure we were able to make the long drive home that day with peace of mind about our car. Many thanks to Evan and the top notch team at White River Subaru for their competence, kindness, and for going the extra mile for us!

Andre at White River Subaru fixed my alignment and replaced my tires. He communicated with me throughout the process and also about pickup/drop off of my car which really saved stress since I don’t know anybody here. I would definitely recommend White River Subaru and appreciate their service. 5 stars.

I highly recommend this branch. Service is always top notched. Nick was thorough and everyone was helpful and accommodating. Plus the waiting lounge was spacious, clean and comfortable.

I have never had a bad experience with you all and this was no exception. Thank you so much. Still wish you had a car wash.

Brought my car in for an oil change, tire rotation, and multi-point inspection. I came in at 7AM and was greeted by the lovely staff at White River Subaru. As soon as I pulled up, they immediately took my car, then checked in with Nick the friendly service advisor to confirm the services that were to be done that day. After the quick check in process, the staff led me to the lounge. The lounge was comfortable and had coffee and light snacks and a clean bathroom. The services were done after about an hour, but before that they sent me a video of the multi-point inspection which detailed what they looked at my car and whether each thing was in satisfactory condition or not. Overall, it was a very easy process and the staff made sure I had a comfortable time while I was waiting. I also loved the ease of scheduling this appointment online.

Wonderful service! They worked hard to fit me in during a day when they were fully booked. I was traveling from Brooklyn and had a lot of system lights come on in the middle of my trip, and wanted to make sure it was safe to continue driving. The staff was super communicative, giving me updates throughout the day while it was in their garage. I also appreciated that they didn’t pressure me into fixing more things on my aging car that I couldn’t prioritize. Overall excellent experience!

The staff here is friendly and helpful. They figured out the problems with my car quickly and repairs them without any issues. The repairs took a while but they provided a loaner car for the time they needed to work on my car, which is a huge plus.

Best tire change of my life (and there have been quite a few). The service was absolutely amazing and Sonya went above and beyond! Halfway through my appointment something came up and Sonya got me a loaner within minutes to solve the problem! The communication was impeccable and I would 100% recommend this service department even if you don’t own a Subaru.

The dealership got me in, took great care of my vehicle, sent me with a nicely trimmed loaner vehicle, and were polite and professional the entire time.

Very caring and helpful service. We have 4 Subarus and always bring them all here. Good people!

I had the 30,000 mile service on my 2018 Subaru Impreza and I had an amazing experience. I am generally very cautious about going to dealerships for this type of work as I’ve heard stories of people being ripped off and pressured to spend money/do work that isn’t urgent; however, my experience was the complete opposite. Andre Malool-juneau was my point person and he was incredibly helpful, extremely professional, and very friendly. I will be driving down to NC and asked if they recommended i get new tires and new brake pads before my trip (expecting them to try and persuade me to do it now) but they told me I should be ok for my trip and should look into doing them once i arrive in NC. I really appreciate their honesty and respect that they didn’t pressure me to try and spend more unnecessarily. I will also add that i was told the service would take all day when i dropped off my car at 8am but i was pleasantly surprised to hear my car was ready for pick up at 2pm. I highly recommend this place.

I had a very positive experience. Drove right into the bay and was greeted warmly and immediately. Left my car to be worked on and returned later in the day to pick it up. The check out was quick and everyone I met was professional and friendly.

Evan is a thorough and professional mechanic; I have been working with the mechanics at Subaru WRJ for years now-- I always hesitate to write a review because I like to see how people's work is sustained over longer periods of time as well as see how their work *works.* My car has accumulated 50-60k miles under Evan's care and I have yet to have any dramatic breakdowns or even minor failures. Evan is someone I trust; my car could use many repairs and he never fails to help me prioritize the repairs that are necessary vs can be postponed. Evan is personable, accessible, and very customer centered. I am decently busy and so is Evan, yet he is still able to give updates as needed and has made himself available for helping me understand more about my car. He is a people person who is also a great mechanic. I would also like to shout out all of the people who have worked on my car behind the scenes; thank you for caring for my car and helping me drive to different places without fail!

The car runs much more efficient. The garage was very busy, scheduling was challenging a bit. But the result was excellent. Thanks Evan.

great service, they treated me very well and the questions that i did have very answered well. i would recommend them for services on your Subaru!

White River Subaru is great— they fit my car in for oil change and servicing on short notice, and Evan is always so helpful and knowledgeable and thorough. I am so appreciative of their good service and highly recommend!

Working with WR Subaru was easy and convenient. They did what they needed to do to fix the problem. The work was not cheap but it was quality. I would recommend them to other Subaru owners.