Krispy Kreme

Haven’t had Krispy Kreme in probably 20 years- ours closed forever ago and didn’t go to it.

Was out of town and remembered there was one in Erie so I really wanted to have it… having vague memories of how awesome it was.

I went a bit later and went through drive thru. Staff apologized and said it would be a minute which was fine, I got to look at the menu and wasn’t in a hurry. When she returned she was so polite and apologetic which wasn’t necessary- I work retail and understand how it goes. No worries! Ordered two original glazed. I got to the window and was given them and she refused to accept payment and told me to have a good night.

I hope this doesn’t get anyone in trouble and I’m uncertain of your policies. Maybe because it was nearing close and the wait? Either way, she was so kind and not because of the free product. Honestly, it was enough to make an impression and I plan to return before I leave town to pick up something for my staff at my store as well as parents so it definitely generated more business.

Thank you so much for the attentiveness to customer service and staffing folks with such great manners and skills. It’s hard to come by these days it seems so it means a lot to see!!!

The donuts are pricey but worth it as they are hot off the assembly line. It's fun to watch them being made. We were there with a large group on a Saturday morning, and they were non-stop busy. Great variety of donut types and flavors.

Lots of little puffs of happiness rolling nice and warm off the line. We typically stop here right after stuffing ourselves to the gills next door at Texas Roadhouse to have a little dessert. It's almost always the little one's idea but I'm okay with it! Donuts are a little bit pricey, but they're delicious, so why not? The selection here is usually pretty good and always remember, if the red neon sign is lit up, stop in for a fresh free donut!

These came and went in a flash in the Buffalo area, so for me, this is a must-stop on any travel West towards Cleveland and such. Every time I have stopped here, the service is prompt, and the donuts are fresh and delicious. One time that I recall, the "Hot Donuts" sign was on and almost had a heart attack. They were giving our freebies, but we went ahead and bought a hot dozen - they tasted like liquid gold.

My boys had never seen a donut factory in action. My oldest did not want any donuts, but I told him that there is nothing like a fresh hot donut melting in your mouth. He was converted. Now he never wants a donut unless it is freshly made off the production line!

I stopped early Saturday evening for a treat for my family. I hesitated because the line was practically out the door and the drive through wrapped around the building. I parked my car and went in and decided to wait since my grandsons were coming to spend the night. I could see one employee running production upon entering and the second employee behind the counter waiting on customers and a third employee at the drive-through window. The three of them were working feverishly to accommodate their customers! They were understaffed yet still managed to wait on everyone timely. I witnessed an obnoxious and obviously self entitled woman come in and demand her donuts be replaced that she received through the drive-through as they were not hot. She verbally berated the young woman behind the counter who then called her manager after asking the customer to please not talk to her like that! These employees should be thanked for all they do. Working short staffed and getting screamed at is not a job I would want to do. I would like to say thank you to Jayla and her manager! 5 🌟 all around! 02/24/24

We stop here everytime were passing erie. The donuts are always great. Great coffee as well.

Out of all of the donut chains Krispy Kreme continues to be the best. Nothing beats the original glazed when the light is on. This location is right off the main road and very clean and well kept.

Had to stop here when I was passing through Erie. They had quick and efficient service. I was there during a time they were making their famous glazed donuts on the conveyor belt and it was amazing to see! They have a variety of donut flavors, as well as some beverages. There is a small sitting area inside and restroom for customers. They have free parking on site. You enter from a side road that goes into the plaza area with a lot of stores/restaurants/assorted businesses.

Fun place to be. Can watch the donuts being made, which can be pretty relaxing. Donuts come out fine, drinks are a bit boring but workable. Staff are nice but pretty busy, seem a bit overworked.

Stoped by on my last day in Erie so I could thank the people in the office. I got 1 dozen glazed and 1 dozen mixed. I was in the drive drive-thru and hesitant about letting them pick the donuts for the mixed, but I let them pick anyway. So glad I did! They did a fantastic job. I will return to this location on my next trip. Fantastic service!!!

The glaze donuts fresh off the conveyor belt is to die for. Literally to die for. I haven't had a Krispy Kreme donut for at least 8+ years. Never understood how the place didn't make it in Buffalo. But whenever I can find a location, my family and I are there. But now that I am older, those donuts especially the glaze are nothing but sugar bombs. Wow!!!! They are very sweet, so sweet I had to drink water just to knock the sugar levels down in my system. Lol But will I get more later? Ooh yeah, with a water bottle in one hand and a glaze donut in the other.

Never been here and I don't have too for a goodday to you everyone!
My local shop, not as freshly made as your location, just as tasty. Even stale a nice crunch that should not be wasted.
Don't look for this brand in Boston, or Minnesota, 😆
Enjoy the Olympics and GGOD BLESS.
VINNYVINSTIBABY
✌

My first time in an actual Krispy Kreme shop. Great service (super friendly) and fresh donuts out of the oven. I loved the pumpkin spice donut with their coffee. Easy parking in our RV and right off the highway. I highly recommend this location.

I just love to go there and get the donuts, there great

Awesome! fills like you are a little kid on a field trip. So cool this is how one of it one of their factories and open to the public. Awesome stuff too, everyone was super friendly!!!!

It’s always a treat when we get to have some Krispy Kreme’s. Our own stores closed years ago so we always make a point to stop whenever we see one. The store was very clean and our server carol was wonderful!

Krispy Kreme makes the best glazed donut hands down. This location is no different.

Got some hot off the line as we were passing through Erie. We always look forward to stopping on Peach Street.

Great place to see how the Donuts are made. Friendly staff and of course the Donuts are incredible!