BioScrip Infusion Services

Received a hospital bed for my mother who is on hospice. The gentleman who delivered the bed was wonderful. He assisted in moving old bed and set up new bed. Was very courteous and made the process easy. Very good experience. Thank you

Yes, they did run into some problems when they switched the pharmacist and other staff. If you think about it. Who wouldn't have problems when switching that kind of thing? They have been there for me when I've had accidents happen and I'm talking about serious accidents! For example, someone (I have 3 teenage boys) left the refrigerator barely cracked overnight. This caused all the things in the back of the refrigerator to freeze. Well, I stored my IVIG infusion medicine back there. There were 3 weeks worth of it there. I needed one for my infusion that morning! I don't know how they did it but they got me my IVIG for that morning. If my insurance company hadn't paid for that I could have had a bill of $30,000+! They did all that for me too!❤

I have been working with them for several years for CPAP supplies, without difficulty. My only complaint is the automated system which calls you when you need supplies. It says it is going to connect you with a person, then sends you to voicemail.

Phone service is horrible, cant get a hold of anyone.

Very difficult to reach anyone. Try to order supplies online, and can't find the website. Order over the phone, and they send they wrong supplies.

Constantly getting orders for cpap supplies wrong. Look elsewhere for cpap

Very disappointed in service.