JCPenney

I used the salon and THOROUGHLY loved the entire experience! Becca... thank you so much for my transformation ❤... I feel so gorgeous 🥰

Return accepted and processed easily and quickly. Clerk friendly and knowledgeable.

They have some cute stuff at good prices.

I will always shop at jcpenney. Good sales nice cloths.

Always cheerful employees even with returns. Can't beat sale prices with added savings using coupons. Optical offers trendy frames and great service. My Mom really enjoys coming here and NOT Walmart or Kohl's.

Went to the portrait studio to get pictures of my 2 year old granddaughter. Carol was our photographer and did an awesome job.

I love shopping here. They always accommodate and help with any situation. The lines are quickly diminished when too long. The deals are wonderful. You must wait for a sale or coupon though! The selection is fantastic. The best part? A cute Sephora is inside.... love!

Lots of deals, sales, clearance items. The place was clean with wonderful staff. I had school vouchers to use and they were more than willing to help me out. Roberta was one of the women to check me out with all of my vouchers and she and her team did a wonderful job couldn't ask for a better JCPenney's.

There was a mishap at an airport so I needed to buy a pair of pants for a function. I was able to get a nice pair of pants at a decent price. The cashier was very helpful.

Very good location. Good selection. Excellent service from cashier Patricia.(0116).
very patient and considerate . Helped us beyond her duty.Store manager was very helpful too.

I want to congratulate Regina and Mark in the men's department at the Erie, PA store for their excellent customer service.

It has literally been years since I've had such superb customer service in the manner of helpfulness, patience and helpful suggestions. My husband and I were there late morning Tuesday, June 22, 2021, looking for a jacket. They both spent time looking in different areas in the department to help us, and even the back room for new material not yet stocked. We ended up leaving with not only a jacket, but 2 shirts and 2 ties. We want everyone to know to please come to Penneys in Erie for superb customer service and really fine merchandise at fair prices. Thank you so much, Regina and Mark for your kind help and the pleasure of doing business at your store.

Always love going to good old jcp

I phoned in and was pleasantly surprised they had an opening with a Master Stylist on a busy Saturday close to Christmas & could to get me right in! My regular stylist, Mandi, was booked, but I was very pleased with my cut from Lisa!! Thank you. I love it!

There are always coupons and great deals available. Great selection of cocktail and office-appropriate dresses. Only downfall is they often seem short staffed and the lines can get long. But, if you don't have a coupon ask at the register, they usually have one.

I love JC Penny! Sales are awesome and if you use your Penny's charge card you get an additional 25% off. I love the online shopping also. They offer really good coupons also. I'm never disappointed when I shop here.

It brought back memories visiting. I used to cut through Penneys as a kid. I admit, it's not my kind of store, but they had a good deal on a toaster oven. It was busy and good for them. The lady that helped me was nice.

Took the wife shopping but a dress 👗 she found three all was a decent price always good

Terri in Sephora at the Millcreek Mall in Erie is a treasure. Professional. Knows her product lines. Helpful. Outgoing. Friendly. Articulate.
It was a true pleasure interacting with Terri.
The Erie Penney's is fortunate to have an employee such as Terri.

Carla Noziglia

I went to this store to pick up a shirt and tie. The cashier was very nice and very helpful. He even steamed both of them for me. I asked and he said yes and it will take a few minutes. Sure enough....it only took a few minutes.

Every time I go into Sephora, I hope Azzy is there to help me. She listens intently, lets me express my needs, and then works hard to fulfill my needs. She never steers me wrong and she’s so patient and professional! She’s the best!